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KELSEY54's Photo KELSEY54 Posts: 384
1/26/13 9:32 P

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I too have had my fitbit say more than what was synced.

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ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,452
1/26/13 6:02 P

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Have you compared the number of steps at the end of the day? I admit it is usually the other way around, i.e., more steps on FB than on site, but I would be interested if the number of steps at the end of the day match. If they do not then you might consider resetting your FB. Don't know which FB you have but please post and I will obtain the link to reset that model of FB.

Raul
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ELLIE381's Photo ELLIE381 SparkPoints: (128,025)
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1/26/13 3:14 P

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I have never had this problem

Ontario, Canada


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USMAWIFE's Photo USMAWIFE SparkPoints: (655,310)
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1/26/13 2:19 P

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a lot of times there is an issue with the FB site and the badges do not show up immediately but they will.

Everybody tells me that they would love to knit, but they don't have time. I look at people's lives and I can see opportunity and time for knitting all over the place. The time spent riding the bus each day? That's a pair of socks over a month. Waiting in line? Mittens. Watching TV? Buckets of wasted time that could be an exquisite lace shawl. ~Stephanie Pearl-McPhee, At Knit's End: Meditations for Women Who Knit Too Much A true friend reaches for your hand but touches your hea


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AMARILYNH's Photo AMARILYNH Posts: 17,069
1/26/13 2:16 P

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I've had it do the opposite - show more on the fitbit than in the dashboard but it always fixed itself if I did a reset (F5key) or two. I've never had the dashboard show more than the fitbit. I'd email Fitbit if I were you.

Marilyn in LaGrange, GA (EST)
HOT Mocha Maniacs BLC30 LCW Co-Cappie blctracking.com/


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PINGPONG6's Photo PINGPONG6 SparkPoints: (23,339)
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1/26/13 2:11 P

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I have a new problem with Fitbit that just started yesterday. When I sync, the number of steps is higher online that on my Fitbit itself. Yesterday I had 5069 steps showin online, and I was irritated because I didn't get a badge. But the Fitbit itself only showed 4913, so no badge was correct.

Today I am showing 7501 on Fitbit but 8057 on the dashboard.

Sounds like a software problem to me, but anyone else know something about this?

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