I just got my replaement also which supposedly was mailed on Dec 17
I got a one this time since the where out of Ultras and also because I have had two ultras which did not like to count stairs climbed.
If they did have phone contact they would be SWAMPED and have to bring in more staff to deal with the questions people had So for them having only email is a cost saver
Everybody tells me that they would love to knit, but they don't have time. I look at people's lives and I can see opportunity and time for knitting all over the place. The time spent riding the bus each day? That's a pair of socks over a month. Waiting in line? Mittens. Watching TV? Buckets of wasted time that could be an exquisite lace shawl. ~Stephanie Pearl-McPhee, At Knit's End: Meditations for Women Who Knit Too Much
| current weight: 208.0