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CHIBITROWA's Photo CHIBITROWA Posts: 741
10/16/12 7:19 P

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Yeah, its over a year old sadly, and it's the "classic" edition anyway, which was from prior to the Ultra.

I did get them to send me a replacement wristband & belt holster/clip once before though. They were really nice about that part!

Don't follow where the path may lead...
go where there is no path & leave a trail

The hardest thing about riding...is the ground

Dogs have owners... Horses have staff

Horses are God's apology for men ;)

Riding is good for the Soul


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MARCIAC10's Photo MARCIAC10 SparkPoints: (26,439)
Fitness Minutes: (45,408)
Posts: 1,923
10/16/12 1:43 P

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They give replacements on models that are under warranty (1 year) and based on the reason for the problem. They ask for proof of purchase, the reason for the problem, and pictures. In the case of dropping it, I'm not sure that would be covered, but if your FB is under a year old, contact them.
www.fitbit.com/returns

Marcia

CST: Arkansas
WRJ&G Spring 5%

Ability is what you're capable of doing. Motivation determines what you do. Attitude determines how well you do it.
Lou Holtz



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KALISWALKER's Photo KALISWALKER Posts: 16,942
10/16/12 12:24 P

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CHIBITROWA I've read about other Spark users getting free replacements by contacting the company.

Lynn
Co-leader 2014 Summer 5% Challenge

www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=63123


PST - Delta, BC

You're braver than you believe, and stronger than you seem, and smarter than you think. Christopher Robin to Pooh


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MARCIAC10's Photo MARCIAC10 SparkPoints: (26,439)
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Posts: 1,923
10/16/12 7:16 A

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You can superglue it together, my DH did it. Put the new one on your wish list for Christmas or something.

And the mobile phones they sync to: iPhone and Android.

I'm loving my FB Zip, btw, and now with SP syncing, it's even better.

Marcia

CST: Arkansas
WRJ&G Spring 5%

Ability is what you're capable of doing. Motivation determines what you do. Attitude determines how well you do it.
Lou Holtz



 current weight: 174.2 
 
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__AMY__ Posts: 1,180
10/16/12 6:16 A

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Get the FitBit one, as I'm sure they will phase out the Ultra. It's already down $20 on amazon

~*~*~*Amy *~*~
Save a Tree, Save our Planet, Recycle, Think Organic

________________________________
Thought of the day:
Don't read everything you believe.


======================================

Interested in walking away the pounds?
teams.sparkpeople.com/WATP




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-ADRIENNE-'s Photo -ADRIENNE- SparkPoints: (32,245)
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10/16/12 4:06 A

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If I had an excuse like that I'd upgrade to the one but I love the idea of it syncing with my smart phone (eventually as I'm android) but also the super tight financially side of me says persevere until it truly needs replacing! lol sorry no help!

I have one child Poppy born 27.11.2009


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CHIBITROWA's Photo CHIBITROWA Posts: 741
10/15/12 9:58 P

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I was out on my run this past weekend and dropped my FitBit (Classic edition) on the pavement! It still works, but the outer black shell is loose and exposes the electronic components when it isn't in the belt holster clip thing. (ie: I can't sleep with it anymore cause it'll fall apart).

My parents think I should just super glue the black shell back down and that it'll be ok. I'm afraid it'll damage the electronic components more.

Should I go ahead and take the plunge and get a new one? I've had this one since about July of 2011.

If I get a new one, should I stick with the Ultra? Or should I get the new "One"? If I get the newest one, will it still sync wireless-ly with my older base? (I'd love to have a syncing option at work.) Do any of my questions make sense? LOL

Don't follow where the path may lead...
go where there is no path & leave a trail

The hardest thing about riding...is the ground

Dogs have owners... Horses have staff

Horses are God's apology for men ;)

Riding is good for the Soul


 current weight: 189.6 
 
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