They give replacements on models that are under warranty (1 year) and based on the reason for the problem. They ask for proof of purchase, the reason for the problem, and pictures. In the case of dropping it, I'm not sure that would be covered, but if your FB is under a year old, contact them. www.fitbit.com/returns
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If I had an excuse like that I'd upgrade to the one but I love the idea of it syncing with my smart phone (eventually as I'm android) but also the super tight financially side of me says persevere until it truly needs replacing! lol sorry no help!
I have one child Poppy born 27.11.2009
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I was out on my run this past weekend and dropped my FitBit (Classic edition) on the pavement! It still works, but the outer black shell is loose and exposes the electronic components when it isn't in the belt holster clip thing. (ie: I can't sleep with it anymore cause it'll fall apart).
My parents think I should just super glue the black shell back down and that it'll be ok. I'm afraid it'll damage the electronic components more.
Should I go ahead and take the plunge and get a new one? I've had this one since about July of 2011.
If I get a new one, should I stick with the Ultra? Or should I get the new "One"? If I get the newest one, will it still sync wireless-ly with my older base? (I'd love to have a syncing option at work.) Do any of my questions make sense? LOL
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