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ROBYNLN's Photo ROBYNLN Posts: 661
1/4/13 10:52 A

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I received a reply from Kristin last night: "This was a bug we discovered this morning that has now been fixed. All of the Complete members had been affected, but you should be able to
successfully access the site now. Thank you for your patience. As a new website, it's very much appreciated". I was able to log on this AM, so my issue appears to have been fixed.


Robyn

"I can do all things through Christ who strengthens me." Philippians 4:13

"Pain is temporary. It may last a minute, or an hour, or a day, or a year, but eventually it will subside and something else will take its place. If i quit, however, it lasts forever..That surrender, even the smallest act of giving up, stays with me" Lance Armstrong

"It doesn't get easier, you get better."



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LUCYTHERUNNER's Photo LUCYTHERUNNER Posts: 6,878
1/3/13 6:12 P

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I heard back from Kristen! She manually registered my account! I can't wait to use it tomorrow! So excited!!

Run like a Girl!

“Success will never be a big step in the future; success is a small step taken just now.” ~Jonatan Mårtensson


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LUCYTHERUNNER's Photo LUCYTHERUNNER Posts: 6,878
1/3/13 1:58 P

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Just sent her a message! Thanks so much!!

Run like a Girl!

“Success will never be a big step in the future; success is a small step taken just now.” ~Jonatan Mårtensson


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UNIQDRGNFLY's Photo UNIQDRGNFLY Posts: 1,194
1/3/13 9:54 A

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Hi all! I just received this reply regarding the issues of joining Paleo Trail....

"George Bryant forwarded your email to mail. I appreciate you taking the time to reach out to report these issues with Paleo Trail.

It turns out that the Contact From is currently broken, unfortunately. This means I have not received your or anyone's messages. We're currently working to fix this.

Could you provide some information on the specific issue you were experiencing? Were you on a smartphone or laptop? Were they Apple products or not? When did you experience the issue?

Also, if anyone else you know is experiencing issues, please have them contact me directly at this email kristin@paleotrail.com. I will work to get their issues resolved asap.

Best regards,
Kristin Jekielek"

Please contact her to let her know your specifics. I did not feel as if she was getting our messages, but thankfully we were able to contact her though the original source, civilized caveman, who recommended her. Hope you all are able to get on there when it is fixed!

Edited by: UNIQDRGNFLY at: 1/3/2013 (09:58)







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LUCYTHERUNNER's Photo LUCYTHERUNNER Posts: 6,878
1/2/13 5:59 P

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Glad to know it's not just me! I hope the glitches get worked out soon.

Run like a Girl!

“Success will never be a big step in the future; success is a small step taken just now.” ~Jonatan Mårtensson


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UNIQDRGNFLY's Photo UNIQDRGNFLY Posts: 1,194
1/2/13 4:52 P

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Yes, it is a beta version just launched not long ago.








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JANAMP09's Photo JANAMP09 Posts: 354
1/2/13 4:50 P

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Thanks UNIQDRGNFLY . Hopefully it all works out. I believe it is a new site so maybe just getting kinks worked out.

Janet

Always look through the windshield and not the rearview mirror


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UNIQDRGNFLY's Photo UNIQDRGNFLY Posts: 1,194
1/2/13 4:48 P

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I was able to sign on after a couple of glitches and sent her a message on the contact page. I also contacted the owner of the site which led me to the paleo trail. Hopefully, it will be fixed soon.








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ROBYNLN's Photo ROBYNLN Posts: 661
1/2/13 4:31 P

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I signed up yesterday for the pay version. I rec'd my confirmation email almost immediately, set up my account and logged my 1st meal. Then when I went in to set my quality goals something went haywire and everytime I log in I get a plain white screen. No text, nothing. I've tried in on my computer at work, as well, and get the same result, so it is not my home computer or network. I sent an email yesterday and have not yet rec'd a reply. I'll give them a couple more days and if I get no satisfaction, I will prob cancel.

Robyn

"I can do all things through Christ who strengthens me." Philippians 4:13

"Pain is temporary. It may last a minute, or an hour, or a day, or a year, but eventually it will subside and something else will take its place. If i quit, however, it lasts forever..That surrender, even the smallest act of giving up, stays with me" Lance Armstrong

"It doesn't get easier, you get better."



 current weight: 212.8 
 
261
235.75
210.5
185.25
160
JANAMP09's Photo JANAMP09 Posts: 354
1/2/13 1:56 P

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Will do! Hopefully it is just a holiday backup and glitch of a new system! Happy New Year!

Janet

Always look through the windshield and not the rearview mirror


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LUCYTHERUNNER's Photo LUCYTHERUNNER Posts: 6,878
1/2/13 7:59 A

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Nope! I've done the same things you have and nothing! I'll wait a couple more days to give them time to clear the holiday mail they must have and then I'll try again. Please let me know if you get on. Thanks!

Run like a Girl!

“Success will never be a big step in the future; success is a small step taken just now.” ~Jonatan Mårtensson


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JANAMP09's Photo JANAMP09 Posts: 354
1/2/13 7:42 A

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LUCKYGIRL2270 - did you ever get your password? I waited the 24 hours then tried to sign back up but would not let me as my email address was on file I then tried signing in and selected forgot password. REceived a message that password had been sent (confirmed email address was correct) Nothing came. A couple of days ago I used the contact us - realize it is the holidays right now and maybe won't hear back until Monday. Just wondered f you had gotten on yet. Thanks

Janet

Always look through the windshield and not the rearview mirror


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UNIQDRGNFLY's Photo UNIQDRGNFLY Posts: 1,194
12/29/12 2:39 P

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I didn't have any problem other than it wouldn't let me do it from my phone.

I have had problems with other sites in the past though and had to use a different browser, you might try it and see if it solves your problem.








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JANAMP09's Photo JANAMP09 Posts: 354
12/29/12 1:02 P

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Says it may take 24 hours. New site - Check your spam. I also just signed up and have not received my email but will give it a bit. I agree - looks like what primal/paleo people need!

Janet

Always look through the windshield and not the rearview mirror


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LUCYTHERUNNER's Photo LUCYTHERUNNER Posts: 6,878
12/29/12 1:00 P

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I'm having trouble receiving the email to register. I hope it gets fixed soon, this looks like a resource I could use!

Run like a Girl!

“Success will never be a big step in the future; success is a small step taken just now.” ~Jonatan Mårtensson


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JANAMP09's Photo JANAMP09 Posts: 354
12/29/12 12:40 P

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Thanks so much for sharing!

Janet

Always look through the windshield and not the rearview mirror


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UNIQDRGNFLY's Photo UNIQDRGNFLY Posts: 1,194
12/29/12 9:29 A

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I am liking it because it is not a calorie counter or pushing exercise...really not pushing anything like most others do...as far as day 1 in the free version goes anyway.








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LUCYTHERUNNER's Photo LUCYTHERUNNER Posts: 6,878
12/29/12 9:22 A

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Thanks for sharing looks like something I could definitely use!

Run like a Girl!

“Success will never be a big step in the future; success is a small step taken just now.” ~Jonatan Mårtensson


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MAGGIE101857's Photo MAGGIE101857 SparkPoints: (33,727)
Fitness Minutes: (45,481)
Posts: 1,156
12/29/12 8:10 A

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Thanks for sharing! I'll check it out right now!

May the most that you wish for be the least you receive -- Irish proverb

Illinois - CST

Co-leader Love Yourself, Love Your Body team


UNIQDRGNFLY's Photo UNIQDRGNFLY Posts: 1,194
12/29/12 5:37 A

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Anyone seen this? It is a tracker for the Paleo way of eating. I just found out about it so haven't used it but once.

The free one is limited, the 10.00 per month or 100.00 per year one allows you to get analysis and reports.

Don't know if I will continue to use it or not, but thought I would share in case any of you were interested.

https://www.paleotrail.com/








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