Sounds like you have your hands full. I don't know much about software, but I do know you can't please everyone. I read your blog and as aggravating as it is, I don't believe it is your fault either. I think they are responsible for it too. In a situation like this, I would generally just try the best I can. Make lots of notes, especially of changes and what works and what doesn't. Or simply tell them, this what it will do and either be satisfied with that or give you more time w/o pressure. Maybe sitting down again and going over what is expected of the software and making an agreement not to change anything. I don't know if that helps any. I think I would pull in someone for help so I don't feel overwhelmed. Hang in there I hope it gets better.
What I'm wondering is how you folk deal with crisis situations like this. As I'm realizing, this situation isn't entirely my fault (took a while to admit that to myself, though!). I really want this software to reach a "finished" state, but it seems like they're never satisfied with it!
"For me, it is far better to grasp the universe as it really is than to persist in delusion, however satisfying and reassuring." --Carl Sagan
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