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SP_COACH_NANCY SparkPoints: (158,833)
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8/12/12 2:03 P

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Hi,

We're all human and sadly, sometimes when one is coaching many different runners at one time, things will get lost or diverted. I work with a virtual running coach and it is not unusual for my emails to go several days without a response.

But know that a running coach can only do so much when it comes to injuries. We cannot diagnose, nor can we determine a plan to keep this from happening or speed your recovery.

I am sorry you had a poor experience, but maybe she was unsure how to tackle your issue.

I hope you are well on the road to recovery!

Coach Nancy

STRIVER57's Photo STRIVER57 SparkPoints: (43,935)
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8/12/12 7:51 A

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if you had a (not so inexpensive at all) running coach and had about 6 sessions, which mostly went well
and you liked her and were also in the process of joining the group program she also worked at AND you developed excruciating pain during one of the group sessions and left early because of it,
and emailed her about it, and she said, ice it, take 2 days off, then try again and let me know
and you did and that was agonizing and you told her so and asked some questions
and she answered 5 days later saying she'd lost your mail but she hoped you were doing better,
and you wrote back 5 days later saying the doctor had said not to run for a while, no answer,
and then you wrote back 10 days later, after restarting with galloway walk/running and asking lots of questions, no answer
and 10 days later (a little more than a month since the onset of your tendonitis of the hip), you still hadn't heard from her,
is it unreasonable to be feel hurt and angry?
she claims she never got the emails, but she certainly got the one i expressed my anger in.
and it's all my fault for not calling her instead (we'd pretty much always communicated by email) -- she can't understand why i feel abandoned and hurt. she doesn't call clients. huh?
yes i realize i could have been more adult about it, and not asked if she always abandons her clients because they're hurt or wimpy, but is it really unreasonable to expect your running coach to check in occasionally on injured clients?
(cross posting as a blog)

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