What to Look for in a Good Bike Shop www.active.com/cycling/Articles/What-to-Lo
"In the competitive market of selling and servicing bicycles, some shops do well and others die a slow and painful death. To find out why some shops do well and others don't, I went directly to the customers and asked them why they choose a particular shop. Of all the surveys I've taken from my ride list, no other survey has sparked more detailed feedback. Riders are passionate about bikes and bike shops.
What makes a good bike shop and what keeps you coming back? I suspect some of your answers are listed below."
Great points made in this article. Any more suggestions folks would like to add...?
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