Boy, do I feel like a fool! It was tar after all. It had apparently gotten cold and hardened. Anyway, between the heat wave we're experiencing and a little of elbow grease my hubby got it off. Now, I'm a happy fool. Thanks to everybody for their input.
When I bought my bike, my LBS gave me a tube of touch-up paint. I'm not sure if it came from the manufacturer or not. I think paint chips just happen but I may be the minority in this. Good luck and let us know what happens!
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Another vote for contacting the manufacturer. Since it has almost been a yr, usually any "warranty" would be through them at this point. But bringing it into the bike shop may not be a bad idea. Hopefully they can confirm it is something wrong with the paint job & not user error.
You may want to do a search Google of your brand bike & see if there is any kind of history of this type of thing. I did this with my car & was able to get some things taken care of under warranty that I would not even had known about without the forum info (like rust under the rubber gaskets on the doors ~in Southern CA?!?! ~ manufacture error for sure!)
ANYWAY, best of luck & let us know how it goes!
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It's approximately 1 inch long and 1/2 inch wide. I'm sure my husband could take care of it, but he says it's the principle of the matter that he's ticked off about. He said if we had bought it from Walmart, he wouldn't be surprised but we should expect more in the way of quality considering the differences in price between Walmart and the manufacturer. I tend to agree with him on that. I called the dealer first because I figured it would be what I would do if it were my car and I had a problem. I'm still not convinced I want white nail polish where the paint is supposed to be aqua. Maybe I'm too picky. Anyways, he's going to look at it Saturday morning. If I don't like his solution, I think I'll contact the manufacturer myself and see what she says. Thanks to everybody for your input.
If the manufacturer will not do anything for you .... then you have the best body man at home. If your husband has restored motor cycles then he knows exactly what to do and how to take care of. The same principles apply. Unless of course, you do not like his handiwork;-) LOL
Why would you want to ride a year-old bike that has paint peeling off? If the dealer won't do anything for you, call the manufacturer and let them know. They should make good. You don't have any racoons living in your shed, do you?
Yesterday after returning from my ride, I was cleaning my bike and noticed what looked at first like a large patch of road tar on the rear of the seat tube. I knew this was impossible and when I wiped over it there was no sticky residue on the cleaning cloth. I asked my husband to look at it that evening and he told me the paint was chipping off. I just got this bike last June and it's lightly used and kept in a special shed. Anyway, whether it's just a lousy paint job by the manufacturer or whatever, I called the dealer where I bought it and described it to him. He said to bring it by and he'd have a look. He told me the manufacturer wouldn't do anything about it. He said he'd probably lightly sand the area and then apply a nail polish and go with a white (the frame is actually aqua). My husband said he would think that nail polish would just wear or chip off and we'd have to keep doing this. He's restored a couple of motorcycles himself, so he's not clueless, like me. Anyone have this problem and what was your solution.
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