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GETFIT2LIVE's Photo GETFIT2LIVE Posts: 4,835
7/18/12 1:34 P

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I am sorry you have had so much trouble with your device and with customer service. I'm not sure why it's been such a battle for you, wish I could offer some help or advice!

Denise (Half Fanatic #1279) - PDT Time Zone

"The greatest pleasure in life is doing what people say you cannot do."
- William Bagshot

Body Bugg & Body Media GoWear Fit Co-Leader


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MOONSTONEWOLF's Photo MOONSTONEWOLF SparkPoints: (5,127)
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7/16/12 9:29 A

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I am very disappointed with bodymedia. On the 1st i called to convert to their plan and they still haven't converted from JM to them. They basically said they can't do anything about it. I will never buy Bodymedia again when this one goes on me. Since i got the 1st one in April i had one issue after another. I would have thought bodymedia would be trying to help their customers instead of running them off

When you look into the eyes of the wolf,
You'll yourself reflected.
When you learn to embrace the wolf,
You Honor the teacher.

by MoonstoneWolf 1998.


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SUNNYWBL's Photo SUNNYWBL SparkPoints: (152,766)
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7/16/12 1:45 A

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Get in touch with Body Media to get your questions answered. Do you have access to a library? Mine has wi fi and AC!

Sunny from White Bear Lake, MN

When it is cloudy and dark, I shall remain Sunny! ( at least during long daylight hours!)

"Reading is important read between the lines. Don't swallow everything." Gwendolyn Brooks


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MOONSTONEWOLF's Photo MOONSTONEWOLF SparkPoints: (5,127)
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7/16/12 12:53 A

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So my armband is now broke i guess I never should have bought this it's too much hassle. I took out to sync but the wifi button on my laptop isn't working. Could i just reset the whole thing to erase the old data or am i out of luck with a broke armband now?

When you look into the eyes of the wolf,
You'll yourself reflected.
When you learn to embrace the wolf,
You Honor the teacher.

by MoonstoneWolf 1998.


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GETFIT2LIVE's Photo GETFIT2LIVE Posts: 4,835
7/16/12 12:44 A

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These things have limited memory, so you definitely need to sync in order for it to keep working and tracking your activity. You can charge the battery with a wall charger (they use a mini USB plug like many cell phones), but the memory has to be uploaded regularly, unfortunately. I'm not sure if it will hold 7 or 14 days worth of data, and I've never tested it to see what happens when the memory gets full. Sorry, you don't have to get the laptop out every day, but you will need to get it out at least every one to two weeks.

Denise (Half Fanatic #1279) - PDT Time Zone

"The greatest pleasure in life is doing what people say you cannot do."
- William Bagshot

Body Bugg & Body Media GoWear Fit Co-Leader


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REBCCA's Photo REBCCA SparkPoints: (270,288)
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7/15/12 9:35 P

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You need to sync to charge the battery too. Sorry you do need to get out your laptop.

"Learn from nature: See how everything gets accomplished and how the miracle of life unfolds without dissatisfaction or unhappiness."
Eckhart Tolle



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MOONSTONEWOLF's Photo MOONSTONEWOLF SparkPoints: (5,127)
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7/15/12 10:20 A

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My internet is in hibernation for a month due to financial problems. I am doing the free trial of the simple plan (not Jillian's) during this time. It's been 14 days since i synced. What happens when armband runs out of memory? Does it stop working? I hate to drag my laptop out in triple digit temps to sync. What should i do?

When you look into the eyes of the wolf,
You'll yourself reflected.
When you learn to embrace the wolf,
You Honor the teacher.

by MoonstoneWolf 1998.


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