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ABRANNEWME2014's Photo ABRANNEWME2014 Posts: 51,125
2/9/12 11:56 A

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Ok So I finally got it back yesterday and it was working just fine....I thought they might have replaced the whole machine but all they did was replace the door tray...and it opens and closes without any problems....best part it was still under warranty and I didn't have to pay anything.....Go Microsoft




If You're tired or starting over stop giving up

Tema - Matteson IL

"Tenacity is the quality displayed by someone who just won't quit -- who keeps trying until they reach their goal. Anything really worth doing takes persistence, perseverance, and stubborn determination! I AM a Tenacious Jungle Tiger and these are my survival skills!!"

www.beachbodycoach.com/ABRANNEWME201
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K1TT3N's Photo K1TT3N SparkPoints: (67,529)
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1/30/12 9:50 P

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That's great!

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ABRANNEWME2014's Photo ABRANNEWME2014 Posts: 51,125
1/28/12 7:39 P

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Ok so I sent it in last week and I just checked the status on it after getting an email from xbox and it said repair is completed so I called to see exactly what that meant and the young man said it was fixed or replaced...either way works for me it's being prepared to ship back so I'll let you know if they fixed it when I get I expect it sometimes this week


If You're tired or starting over stop giving up

Tema - Matteson IL

"Tenacity is the quality displayed by someone who just won't quit -- who keeps trying until they reach their goal. Anything really worth doing takes persistence, perseverance, and stubborn determination! I AM a Tenacious Jungle Tiger and these are my survival skills!!"

www.beachbodycoach.com/ABRANNEWME201
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LOBO1978_2000's Photo LOBO1978_2000 SparkPoints: (35,735)
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1/23/12 3:26 P

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Tema,
I dont think microsoft will replace that. Maybe you can go I am pretty sure if the door is damage other things in the system might be damaged too.

"Fight the Fat!" ,"Eye of the Tiger!",“There's a difference between interest and commitment. When you're interested in doing something, you do it only when it's convenient. When you're committed to something, you accept no excuses; only results.”


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MKRUSE34's Photo MKRUSE34 SparkPoints: (14,121)
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1/21/12 3:23 P

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Oh wow! That woud be very aggervating. I really don't think that microsoft will do anything about it. I don't think the place you bought it will be able to do anything either. Good luck with it though.

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SANDRADEE58's Photo SANDRADEE58 Posts: 7
1/21/12 2:09 P

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Yikes!
You can always try asking Microsoft if they will cover it - but I doubt they will since it was caused by the user (or their dog) and not a manufacturing defect.
Where did yiu buy the xbox? You could always ask them as well. Doesn't hurt to try.

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ABRANNEWME2014's Photo ABRANNEWME2014 Posts: 51,125
1/21/12 11:57 A

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Okay so my dog chewed off the door to one of my Xbox yesterday....I wonder if it can be replaced by Microsoft....He turned on the xbox poped the tray open and then chewed the tray...it's now stuck wont open or close now....I need a new dog...he's got to go I just bought this xbox 3 weeks ago....Do you think it would be covered by the warranty or even if it can be fixed or do I need to buy a new one...

If You're tired or starting over stop giving up

Tema - Matteson IL

"Tenacity is the quality displayed by someone who just won't quit -- who keeps trying until they reach their goal. Anything really worth doing takes persistence, perseverance, and stubborn determination! I AM a Tenacious Jungle Tiger and these are my survival skills!!"

www.beachbodycoach.com/ABRANNEWME201
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