SparkPeople Site/Technical Help Messageboard Have a question about your program or the web site? Get answers here. SparkPeople Site/Technical Help Messageboard How do I spin for bonus team points? I can't seem to figure out how to spin for team bonus points. I go to the Sparkpoints tracker page, and find it on the list, and click the link to use the spins, and it takes me to the start menu. Then I scroll all down the page and look and I cant find it. There has to be something I'm missing. <BR> <em>20</em> Fri, 25 Jul 2014 23:05:36 EST Spark Mail Message I have gotten several site notifications of new SparkMail Message from the users and when I go to view the SparkMail there is not a message from the person that sent the SparkMail. The last one from MOMIN09. Are they being deleted or where are they going? Fri, 25 Jul 2014 22:35:14 EST activity tracker recording duration How long the captivity tracker is able to record data and retain them? I will go in vacation for one month and I will not have access to a computer. How long can I expect the tracker to retain my data? Fri, 25 Jul 2014 19:04:37 EST Trouble to find the trivia Friends, <BR> I am unable to find the Trivia. I was some time afk and I think it was in Article&Videos but do not find there anymore. <BR> Can give anyone advice? <BR> Thank you Fri, 25 Jul 2014 16:23:15 EST Food tracking search on android app I am not sure why, but every time I do a new search for a food to track, I have to go out of the search window, then back in to be able to get the list. How am I supposed to properly search? I have a Samsung Galaxy S4. Fri, 25 Jul 2014 14:11:50 EST "no dairy" for food planner Hi! Any chance of adding "no dairy" to the criteria for the personal food planner? Fri, 25 Jul 2014 13:34:52 EST Sparkwheel streak problem. Site not noting I spun? Hi, <BR> <BR> It's possible, but unlikely I didn't spin the wheel yesterday. My streak is at zero for spinning the wheel. Can an administrator check to see if I spun the wheel yesterday.The date would be Thursday, July 24th. <BR> <BR> Thanks very much! <BR> <BR> Fri, 25 Jul 2014 03:49:37 EST I need help on my tracker I am having problem removing my battery. Thu, 24 Jul 2014 20:40:15 EST Mobile app barcode scanner I can't get the barcode scanner to work in my mobile app. I have no idea what to do and I can't find a help section, either. I have pressed every button, but no food gets added. The box comes up, focuses, the thin red line pulses, but I can't get anything to be added to my food list. Please tell me what to do. Thanks. Thu, 24 Jul 2014 16:13:51 EST Not receiving Spark Notifications! <BR> For the past 39 hours I have not received any Spark e- mail, I'm going through old mail or Community to post. There have been times once I hit post it will post or completely disappear. <BR> <BR> What's up? Thu, 24 Jul 2014 12:53:37 EST Tracker not reporting 10 minute workouts ???? Question for someone. I have walked for over 30 minutes (all at one time) several days and have done 2, 15 minute walking DVDs but my tracker show no workouts over 10 minutes. When I walk - it is a slow walk - is that why it is not reporting? With the walking DVD's they are for beginners but I am constantly moving. Can you tell me what I am doing wrong? <BR> Thanks. Thu, 24 Jul 2014 07:43:57 EST Journal & Appointment Calendar Where is my Spark Journal and Appointment Calendar? <BR> <BR> Please advise. Thu, 24 Jul 2014 06:14:47 EST Purchased a pair of workout shoes I was not asked what size I wanted. also did not receive confirmation of order. What did I do wrong? Wed, 23 Jul 2014 19:41:10 EST New Fitbit Flex and SP not Synching Food I just purchased a fitbit flex and set it up on the FB website. I then logged into SP and set up the the sharing for the flex on the Fitness Tracker and everything but the food and water seems to be sharing. The food and water I enter at SP is not pulling into FB. Is there something else I need to be doing? Thanks! Wed, 23 Jul 2014 18:28:52 EST Corrected items not transfering to food planner We noticed that one of our entered foods had a change in the values. I corrected the information in my edit of manually entered foods and saved it. I refreshed my search on my food planner and when I entered that food item name it did not come up with the new values. I did the refresh several times and even doubled checked if the information was saved. It was but will not pull over so I can enter the correct information on my food planner. Wed, 23 Jul 2014 12:42:01 EST Fitness minutes You have removed the option to put in strength training minutes goals, but you didn't remove the minutes. My goals are now off by 180 minutes, because of those minutes sitting in there. I can't really track with those in there. Can you please remove them? Wed, 23 Jul 2014 08:34:30 EST Fitbit One sync Is there a way to sync Fitbit One food/calorie intake to SP tracker? My activity shows up here but not foods logged onto Fitbit Dashboard..... Wed, 23 Jul 2014 06:52:05 EST Spark Site Not Working on iPad I am having great difficulty using Spark on my iPad. I have cleared all history and cookies and l have also reset my iPad but still the problems persist. <BR> If I don't get kicked off the site straight away, then when I try to do anything within Spark, like go to another page, it takes me back to the log in page. <BR> This has only started happening in the last couple of days and it is the only web site I am having issues with. <BR> <BR> The only time I can now track or do anything Spa... Wed, 23 Jul 2014 02:32:00 EST Food tracker not working For some reason when I select a food on the tracker, the amount box and the "add to" a particular meal box doesn't show up. Is there something wrong with the page? I've been using this for years and I've never had this happen before. Wed, 23 Jul 2014 02:15:28 EST Floating spark wheel gone again The wheel along the left side of the start page which floated as you scroll up and down is missing AGAIN! It was there over the weekend but wasn't there yesterday or today. I know there is now one on the top right side of the start page but it is stationary. I liked the one on the left because I could always see it and how many points I had no matter where I was on the start page. So please bring it back. Tue, 22 Jul 2014 13:42:50 EST walking buddy wanted Hi, I am looking for someone who lives in the Montello /Princeton Wisconsin area to walk with. If there is anyone who would be interested, let me know..... Thanks Mon, 21 Jul 2014 15:06:21 EST Sparkrecipes app problem I can't figure out how to sign into my account on the SparkRecipes iphone app. I have a bunch of recipes saved and I'd like to be able to pull them up on my phone while at the grocery store or in the kitchen. <BR> <BR> Also, it would be nice to have the option to search for recipes based on time to make (that feature is available on the website but not the app). Mon, 21 Jul 2014 11:18:43 EST Suggestion: Message Board Through App I feel like I am missing out on a lot because I am no longer able to get on a traditional computer and its not convenient trying to access much of the site through the browser on my mobile device. I wish I could access just a basic message board and my team boards mobile. I would pay for an app that included that. And I rarely pay for any app. I think it would really help me keep strong on getting myself healthier. Sun, 20 Jul 2014 14:54:08 EST Journal entries I use to add journal entries on SP, now I am not able to locate this option. Has it been moved or removed? Thank you. Sun, 20 Jul 2014 11:26:16 EST fitness tracker I am on my second fitness tracker. I lost the first one. Now I can't get my tracker to transfer steps and information to the daily ipd screen. The tracker works fine but doesn't seem to transfer. please help. Sun, 20 Jul 2014 01:15:06 EST Body Media armband not syncing I tried to sync the fitness info and tried sending the calories to Body Media and neither worked. Is Sparkpeople having any issues or is it the armband? appreciate you checking! <BR> Linda Sat, 19 Jul 2014 17:10:07 EST using spark on android tablet Hubby is getting a new tablet and says he will set up the old one for me. Can I get on my spark page and such on the tablet. He said yes if there is an app. Is there one? I am so not tech savy and have no interest in the tablet which also has readers in it, he said use that instead of dragging library books to the trailer. hmmm. but I love a real book. lol have to try I suppose. <BR> Thanks for any info. Fri, 18 Jul 2014 21:53:44 EST Child with dietary needs My daughter has recently been diagnosed with nephrotic syndrome and is required to keep track of her daily sodium intake as well as her calories. Currently, she is hand writing it in a journal. I wanted to sign her up for sp, so she could do it here. But it appears she is not old enough (12) for the site. Do you have a suggestion of a comparable site? I know I've looked in the past and never found one...... <em>39</em> Fri, 18 Jul 2014 21:51:06 EST Today on Sparkpeople Hi, <BR> Does anyone know why the Today on Sparkpeople right navigation pane only shows on some pages? And which pages it is? <BR> I find it frustrating as I like to use it from wherever I am, mostly to go the recent posts and friend feed and sometimes it is displayed and other times it isn't. <BR> <BR> thanks. Fri, 18 Jul 2014 19:10:18 EST sparksavings So I understand that sparksavings has been transferred to sparkpeople, now how do I find sparksavings. This has left soooooooooo frustrated Fri, 18 Jul 2014 18:09:42 EST Thanks Sparkpeople! I like seeing my total spark points on top of the Start Page now. Thanks for the fun and very visible change!! Fri, 18 Jul 2014 13:13:28 EST tracker Tracker working just fine.. Thanks again... <em>250</em> Fri, 18 Jul 2014 13:08:21 EST Nutrition Values I've just started the 30 Day Fit Food Challenge. There are a lot of good menu choices and I look forward to trying most of them, but I don't see any nutrition I missing something? Fri, 18 Jul 2014 11:58:30 EST HOW CAN YOU FIND ANOTHER SP BUDDY HELLO MY FRIEND HAS RECENTLY JOINED SPARKPEOPLE BUT I CAN NOT FIND HER, HOW CAN I DO THIS, I HAVE PUT IN A SEARCH AND NOTHING HAS COME UP <BR> <BR> THANK YOU Fri, 18 Jul 2014 05:48:46 EST My spinwheel disappeared I don't see my spin wheel anymore. What should I do...It is motivating for me to see how many points I get. Thu, 17 Jul 2014 22:47:42 EST No way to track sugar?? On all "nutrition facts" for things I log, there is a place for "sugars", yet there doesn't seem to be a way to track it in reports. Can this not be added? Thu, 17 Jul 2014 10:59:54 EST stress level tracking inconsistency I don't know if this has been noted yet, but there's a difference in tracking on the front page vs. when you click on "Track Weight & Other Measurements." On the front page, the stress rating goes from 1-10, whereas on the other page, it goes from 1-5. Therefore, if you rate your stress as high on the second page, which would be a four, the front page shows you as just below the middle, also with a four. It's a minor issue on an otherwise very good page, but I thought I'd mention it. Thu, 17 Jul 2014 10:31:50 EST Fade out "Activity Track". Each day on my Start Page, my "Activity Track' is faded out, and I can't put in my "Water", "Veg & Fruits", and my hours of sleep. It's so annoying and frustrating. It's been going on for a few weeks. I thought it would get fixed, but it hasn't. And I don't know what to do about it, as my computer savvy is not the greatest. <BR> Would appreciate some help. <BR> Thank you. <BR> Dee {aka MistyPaws} Thu, 17 Jul 2014 09:07:50 EST From other countries... Hello, <BR> I live in germany and when tracking food, I have to track many single food items, because we have other food-products over here. My problem is, that some food items are only listet in strange measurements. Is there a possibility to track something in ml, although there is only oz suggested? Can I add food, which is already implemented in different measurement? Maybe in my (private) favourite-food-list? <BR> Thank you in advance for answer. Thu, 17 Jul 2014 05:44:25 EST Start Page team Points Hi <BR> My start page has an advert on the left hand side and I can't access the button for the team point flags. <BR> Is there a new one I may have missed? <BR> Kind regards <BR> Christine Wed, 16 Jul 2014 21:50:42 EST SparkPoints on Start Page Is there a way to see points for the day on the start page now? It is missing from my page. <BR> I am going to my SparkPoints now to see it. Is there a better way? <BR> Wed, 16 Jul 2014 12:44:19 EST Some Giant Steps - Spark Activity Tracker Finally, I got my Spark Activity Tracker up and running so yesterday I did some testing of the unit as I noticed that the distance traveled seemed a little high. So I did a comparison between my Fitbit and used a phone app called Sportrate to track the distance - the program uses GPS to map where you walk. Anyway after my walk everything seemed OK. The distance traveled between all three tracking devices were in the same ball park around 7 KM something. Unfortunately, I didn't record the exa... Wed, 16 Jul 2014 08:03:29 EST How to eliminate an "SP streak?" Egads, I just noticed that SP is counting my log-in days for a streak. That's no goal of mine. How can I get rid of it? Thanks. <BR> Tue, 15 Jul 2014 23:12:31 EST Mobile App Is there a reason why my favorites from using the regular webpage not show up in my faves in the mobile app? Also, very often in the app when I try to look up the nutrition info others have put in, it often says null for the serving and has no info on calories etc. This can't be a one off because it has happened with various items, and they are shared by different users. Tue, 15 Jul 2014 21:29:30 EST Is there a way to just type in calories on meals? I can't seem to find a way to just type in calories without the hassle of searching for a food I've eaten. Tue, 15 Jul 2014 21:15:19 EST Changing start weight How do I change my start weight Tue, 15 Jul 2014 18:19:29 EST Tracker back on track? Hi, my tracker still isn't syncing...are there still issues with the company that syncs the program data or has that been resolved? My lights are active and my "connect" is active, but my dongle still does not light up and my information still wont transfer. <BR> <BR> thanks! Tue, 15 Jul 2014 17:31:14 EST Anyone having a problem with the website? For the last few days all I keep getting is that the SP website is having a problem. It takes multiple tries to get anything to take (as far as comments, tracking, etc.). Am i alone in this? Tue, 15 Jul 2014 15:14:13 EST Fitness Tracker I have a question about the fitness tracker. <BR> <BR> Before Sparkpeople re-worked the website, you could see a list of all the possible activities to track. They were listed in categories. Now you begin typing and a list will drop down. Is there a way to see all the possible activities or revert back to the old page? <BR> <BR> <BR> <BR> Tue, 15 Jul 2014 14:47:47 EST Pregnancy Mode I see that when you first sign up for sparkpeople it asks if you are pregnant or nursing. I don't want to create a whole new account to input that... How do I put it on some sort of "pregnancy" mode? Tue, 15 Jul 2014 13:59:15 EST Trouble finding My Spark Favorites How can I get My SparkFavorites to appear on all my pages or at least My Start Page? <BR> <BR> I frequently use My Spark Favorites list and always have a problem to find it. Today I tracked down why I can never find the list. My SparkFavorites list displays in the sidebar under Today in SparkPeople. That sidebar only displays when I go to the Forum pages. Tue, 15 Jul 2014 13:03:09 EST Has The Weekly Spark Been Discontinued? Has The Weekly Spark been discontinued? <BR> <BR> I can't remember when I last received the email - the same with Community Highlights - is it gone too? <BR> <BR> I used to receive both - The Weekly Spark on Tuesdays & Community Highlights on Thursdays - regularly every week. Then they seemed to be just once and awhile - and now, well as I said, I can't remember when I received either it's been so long. <BR> <BR> And, yes, I regularly clean my cache and my mail provider is Yahoo Canada,... Tue, 15 Jul 2014 08:39:05 EST Log in streak I ALWAYS LOG IN FOR POINTS, YET MY STREAK SEEMS TO GO BACK TO ZERO . <BR> WHY DOES THIS HAPPEN? MY LAST STREAK LASTED FOR 12 Days. <BR> Also remembered that when I use my mobile for trivia, I always get robbed of my first correct answer. <BR> Thank you. Tue, 15 Jul 2014 08:03:46 EST Email Preferences Keep Undoing Strange, strange, strange. <BR> <BR> I have not been getting my Spark emails and went to preferences, only to find that none of the ones I had checked were checked. <BR> <BR> So I checked them again and hit "save changes." <BR> <BR> When I went back to confirm that the changes were in, they were blank again! <BR> <BR> I did this three times to make sure it wasn't me. <BR> <BR> What is going on and how do I correct it? Tue, 15 Jul 2014 07:15:46 EST Member Not Active Can a member not be logging in but still show up with a Spark Point each Month ? Tue, 15 Jul 2014 02:28:01 EST Giving bonus points to teams When I try to give bonus points to my teams, I cannot get the pennants to come up for me to click on them. There is advertising in the way. Mon, 14 Jul 2014 23:30:23 EST Edit Comment Button on Page I have received some comments that visitors to my page are not able to edit their comments as there is no button for them to do that. <BR> I know I had one previously? Could I have deleted it some way by accident? How do I restore it for them? <BR> Thank you for your help in advance. Mon, 14 Jul 2014 23:19:06 EST Floating spark wheel (points) not displayed On the start page there is normally a spark wheel floating along the left side. After spinning it shows the number of spark points you have as you accumulate them. Today it is not coming up. Instead the Humana advertisement is coming up there. Mon, 14 Jul 2014 18:08:09 EST add note to a weigh-in? I am still learning my way around to tools and such, so sorry if this is a silly question, but... <BR> <BR> is there any way to add a comment or a note to a specific weigh-in? or at the very least to that day? I have had a situation come up that impacted my weigh-in and would like to make a note for my own memory's sake in case it happens again in the future but cannot seem to find a way to do this.. any help or suggestions would be much appreciated. <BR> Thanks! Mon, 14 Jul 2014 16:19:40 EST spark Team Bonus Points The site is not bringing up the part where I can select the teams to give points to. Is there a problem with the site? Is anyone else having problems? Mon, 14 Jul 2014 15:37:23 EST tracker page not updating Hi. My activity tracker is showing 8 green lights (which is correct, I did a 5 km walk this morning), all status connection lights are green (as is the USB light), I will get a popup that reads "spark1 offloaded successfully" but my tracker page is not updating (it has me at 268 steps). My page shows my last sync was at 8:25 this morning even though the last "spark1 offloaded successfully" popup came up around noon today. <BR> I have rebooted my computer and this did not remedy the probl... Mon, 14 Jul 2014 12:24:32 EST where do I buy battery for my tracker Mon, 14 Jul 2014 08:04:02 EST My SPAT is not working Hello, my SPAT seems to have died, After the linking issue was fixed and during that time, the lights did not light up right and they seemed to reset the steps in the middle of the day or something. Now it won't light up at all. My SPAT link programs seems to be showing 1/2 battery but the last time it would sync up was around 2:20PM EST yesterday. Nothing happens when I tap it now, no lights and no update. I have had this for less than a month, could the battery be dead already? I don't thin... Mon, 14 Jul 2014 04:14:53 EST Spark Not Counting Steps Accurately I have counted my steps, several different times, and the Spark does not even come close to my count. I did not use a pedometer because it is not 100% either. At one point, Spark only went up by 18 steps; whereas, I had counted more than 400 steps. <BR> <BR> Here's the ticket, I want my trophy. I was trying to develop a streak. I would say it is taking the computer company too long to fix their problem. I hope you all don't believe they have fixed everything. I had no problems until th... Mon, 14 Jul 2014 01:06:28 EST Giving points to teams? Has this been removed? I don't see it on the start page anymore. <BR> Mon, 14 Jul 2014 00:34:13 EST Fitness Goals I'd like to change my fitness goals but when I click on "Edit Fitness Goals" it takes me to the "Tell Us About Yourself" weight and BMI page. Mon, 14 Jul 2014 00:33:58 EST changing your first day of the week I had thought there was a setting to choose if your week starts with Sunday or Monday. My personal plan is Monday start so it trips me up. Maybe I was thinking about another website. Sun, 13 Jul 2014 14:31:37 EST Activity Tracker Will Not Sync!!! Is there something going on with the activity trackers and the "Connect" site? It seems that there are a lot of people having problems. <BR> <BR> I was able to get mine installed and sync'd yesterday, but today it will not sync at all. Dongle glows red. I tried the computer, reloading the spark connect software, etc. It hangs up while "Validating the SparkPeople Connect (step 2) and says "We encountered a problem during the installation...." <BR> <BR> This is ... Sun, 13 Jul 2014 14:30:03 EST Editing Default Meals in Nutrition Tracker I see where you can add and edit your own meals, but is there any way to rename the default meals (breakfast, lunch, dinner, snack), or put your custom meals before and in between the defaults? Sun, 13 Jul 2014 14:12:00 EST miss hit The topic is not correct, take off the last s in miss and combine the two words means (in various sports) hit or kick (a ball) badly or in the wrong direction but on sparkpeople it is counted as a profanity. I would say that word is a profanity especially when a golf ball is stuck in a tree but I can't post mis hit (add the s after the last and combine the words). Sun, 13 Jul 2014 00:16:29 EST Not able to get points for recipe articles I am not getting credit for the recipes. Can someone please help? Sat, 12 Jul 2014 21:58:17 EST HELP TO UNINSTALL SPARK TRACKER 1. How do I uninstall the Spark Tracker application from my computer? <BR> <BR> 2. How do I get the "I ordered the Spark Tracker!" off my profile? <BR> <BR> Thanks, Sat, 12 Jul 2014 15:31:14 EST LOGIN ISSUE I KEEP CKING THE BOX UNDERNEATH SIGN IN TO SAVE MY INFO AND IT DOESN'T!!!! <BR> I AM NOT COMPUTER SAVY REALLY BUT IT IS SAVED ON MY KINDLE BUT DOESN'T SAVE IT ON DESK TOP COMPUTER???????????? <BR> WONDERING HOW TO FIX THAT!!!!!!!!!!! ALL HELP APPRECIATED!! <em>24</em> <BR> ALLIE Sat, 12 Jul 2014 11:36:07 EST Samsng gear fit sync I can sync my fitbit to your site. Can I do the same with my Samsung gear fit??? I don't see any options for that.. Sat, 12 Jul 2014 10:55:28 EST Self-assessment I'm doing the intro spark coach thing. There is a daily self-assessment in it. Is there anywhere else on the site to enter that?Thanks. <BR> <BR> Barbara Sat, 12 Jul 2014 08:43:10 EST Activity Tracker Is there any way you can tell how much percentage is left on the battery in my Spark tracker? I did a 30 minute workout and the website gave me the steps plus everything else. In fact it gave me 12 Spark Points instead of 6 for the workout. The battery shows it is still half full but when I tap on my tracker it only shows one green light and it usually shows many more than that. <BR> <BR> Thanks for any help you can give me. Sat, 12 Jul 2014 08:01:37 EST "search manually entered foods" not working I can search user shared foods, or the regular spark data base, but can't even tick the circle for my manually entered foods anymore. This just started happening today. I am on google chrome. Fri, 11 Jul 2014 14:21:03 EST link to Daily Journal and Appointments? I guess my coffee hasn't kicked in yet. I can't find the link for calendar reminders and our journals? help? Fri, 11 Jul 2014 11:59:19 EST Team Bonus point spins..lock out after 4 spins! The message comes up that I have made my 5 bonus spins. <BR> I have only made 4 spins. <BR> The count circle button says I have only made 4 spins. <BR> Only 4 of the team flags have turned orange with points <BR> three flag with 3 points each one with 1 point. <BR> <BR> Another malfunction...what did you change that screwed this up. <BR> Maybe I should just stop spinning ... I need to learn that points are not important in my real world life... since points cost SparkPeople absolutely nothi... Fri, 11 Jul 2014 08:46:31 EST NEW MEMBER NAME LISTED MULTIPLE TIMES FOR THE JAWBONE UP SPARK TEAM, I AM RECEIVING SEVERAL NEW MEMBERS' NAMES QUITE A FEW TIMES. ex. RCJGRAVES, I HAVE RECEIVED NOTICES OF HIM BEING A NEW MEMBER IN EXCESS OF 15 TIMES. IT IS NOT CAUSING A PROBLEM BECAUSE I SENT HIM A WELCOME NOTICE THE FIRST TIME AND DELETED HIS NOTICES AFTER THAT TIME. JUST WANTED TO ASSURE THIS WILL NOT CAUSE A PROBLEM FOR ANY OTHER DEPARTMENT. PLEASE ADVISE. <BR> <BR> BETTIE Fri, 11 Jul 2014 00:20:18 EST Comment posts disappearing I have posted a comment/reply to a post the co-leader of one of my teams made and this comment keeps disappearing. To the replies to the stickied team leader announcements disappear after a certain amount of time? Just wondering. Thu, 10 Jul 2014 21:15:03 EST Pure Protein Ad & Food Tracker Every time I click in the Food Tracker search box, the Pure Protein ad opens up. I'm being very careful where I point when I click but this happens EVERY TIME. This is annoying. So annoying, in fact, that I've decided that I will never purchase a Pure Protein product. Thu, 10 Jul 2014 18:06:08 EST Activity Tracker Will the activity tracker register feet movement from chair DVD's? I have arthritis in my knees and after a short time any exercise machines begin to hurt my knees. Most chair DVD's have a good amount of foot work in them so I was just wondering if it would register the foot work. Also will it register movements like walking in place,etc? <BR> <BR> Thanks so much for any help you can give me! <em>543</em> Thu, 10 Jul 2014 17:56:39 EST My weight and food history is gone. Please HELP A couple of days ago, I began having problems using SP on my phone(the only way that I ever use it) and it gave me a msg that I had to log in online to use it offline(even though I wasn't trying to use it offline). So I logged on to SP on my pc. Now, all of my past food trackers and weight history is gone. Can anyone help me retrieve this? This is the ONLY reason that I have stayed with SP, I have my history here. Any help would be appreciated! Thu, 10 Jul 2014 15:21:50 EST Protein Power It is very annoying to get the Protein Power page every time I delete a highlighted entry. I don't know what they paid for this annoying feature, but I would never even consider buying it after this experience. Thu, 10 Jul 2014 13:16:53 EST Having problems with mobile app I loaded the mobile app on my android phone for when I am out of town and don't have wifi. I have discovered that even though I am able to add food and exercise and the total appears correct on the start page, it is not listed on the nutrition page or fitness page. Those pages simply say, "You have not tracked any food today." I guess my problem with that is when I have incorrectly inputted food, like 31 oz. instead of 3 oz. of a food, I have no way to change it. Is there something I am ... Thu, 10 Jul 2014 12:57:17 EST The lights on tracker are red not green I have never had this problem before and don't know why my lights are red. Anyone know why? Thu, 10 Jul 2014 12:39:56 EST Lost Spark Activity Tracker - Tech Question I just completed a quick road trip for work...and lost my activity tracker. <BR> <BR> If I replace it with a new one, will the stats from the old one carry over? <BR> <BR> *sigh* I'm bummed. Thu, 10 Jul 2014 12:05:03 EST Poll center? I stumbled across the poll center once and now I can't find where I first saw it. <BR> How do I find that page again? <BR> <BR> Thanks in advance. Thu, 10 Jul 2014 06:20:10 EST Goodie message review by sender Is there any way that the sender of a "Goodie" can view the message they attached after the "Goodie" has been sent? <BR> <BR> Is there a place on/in the sender's account that stores the information of what goodie was sent to whom, the message and the date-time-stamp? Wed, 9 Jul 2014 17:22:25 EST SPAT unit... :( Hello, LOVE SPARKPEOPLE but... have to say I am VERY UPSET after spending over $60 for your lovely Spat unit - and then after 4 months - the CLIP BREAKS making the unit thus USELESS!!! <BR> <BR> Anywho - issue related that I now have a FITIT and just wondering are there any motivational awards when tracking on this unit?? Use to receive GLOW AWARDS when I tracked over 10,000 steps in a day but now don't notice this happening?? or am I missing something?? <BR> <BR> Feel since SP can't sup... Wed, 9 Jul 2014 16:29:15 EST How to make Blog private? How can I make my blog private? I went to settings under Community-Friend Feed and un- clicked both blog options but my blog still shows up in the listings. <BR> <BR> Any suggestions? Wed, 9 Jul 2014 12:42:44 EST Can't change amounts on nutrition tracker I have been trying to add my breakfast items and have only been able to do a few. If I try to change an amount - ie it shows 1 cup and you want to change to 1 tbsp, it won't change. Also on the start page when I tried to do tracking there, it wouldn't work either. The only thing that changed was for the water since I had done that on the nutrition page. HELP!!! Wed, 9 Jul 2014 12:15:27 EST can't download the program for my tracker I know there have been problems with the tracker. I need to down load the program again for my tracker or I should say re down load the program it keeps saying it is not a safe program so it will not download not sure what to do I have stopped the fire wall thinking that would help but it doesn't let me. hope you can help me Wed, 9 Jul 2014 11:07:44 EST How do you make your page public?? Someone told me that my page is listed as private. How do I change that? <BR> <BR> Thanks for the help! Wed, 9 Jul 2014 09:49:39 EST Advertisments based on our conversations? I'm hoping this is a fairly straight forward yes or no answer to my question. <BR> <BR> Does the Spark People website and or/ their advertisers track peoples conversations through 'keywords' and/or phrases to then generate more specifically related advertisements to that person? <BR> <BR> I've have noticed this happening more and more and quite frankly after last night I was left feeling quite upset about it. <BR> I've become quite close with my 'team' and let down my guard last night to sp... Wed, 9 Jul 2014 09:22:06 EST videos via chromecast Is there any chance the option to watch videos via chromecast could be added? That would be great for the workouts Wed, 9 Jul 2014 09:03:08 EST Print Food Log?? Hello! I was wondering if anyone knows if it's possible to print out a week worth of info from my nutrition log? I've looked around at a few of the reports that are available, but I don't see anything that will print out what I ate etc. <BR> <BR> I've been tracking my meals for a gastric sleeve class and need to print out the data. I can probably take a screen shot if needed, just thought there was maybe a better way to do it. Thanks!! Wed, 9 Jul 2014 07:48:18 EST data collection THANK YOU.!! <em>380</em> Wed, 9 Jul 2014 00:36:20 EST food tracker deleting double entry's The tracker stopped working, and when I made an entry it did not take. Then it made double entry's. And all the information was wrong. Like the wrong calories, serving, and the way it was spellled was wrong. So I ended up with about 9 donut entrys, spelled different ways. LOL. But true. It was a snack with grandchildren, LOL..!!!!!! <BR> <BR> Tue, 8 Jul 2014 23:40:32 EST THANK-YOU It's been a very frustrating few days: not knowing how far one had exceeded the goal, but seeing the numbers back up again was a sheer delight. Thank-you so much for taking the blame and abuse and delivering that for which we were all waiting/ ;- ) Tue, 8 Jul 2014 21:13:48 EST data collection THANK YOU.!! Tue, 8 Jul 2014 19:52:08 EST Goodies are doubling I am sending goodies (example: 2BDYNAMIC) and I sent her a crown and it not only went TWICE but cost me double. Can I get those points back and how does this stop? ......... Also this member said she sent a goodie to NILLAPEPSI and it went twice as well. Thanks. Tue, 8 Jul 2014 19:16:03 EST trying to get tracker to connect to sparkpeople I just purchased and received the tracker last week but with all the problems have not been able to get connected. Just tried now and I am getting this error: <BR> <BR> Error -118 when loading url<BR>/?Method=DeviceAdd&GroupName=sparkpeop<BR>le&SerialNumber=HGVV-00259-29178&TimeZone=-5 <BR> <BR> Thanks, <BR> Kat Tue, 8 Jul 2014 18:40:55 EST Problem with online my fitness tracker I entered my goal to be 45 minutes of cardio a day for 5 days per week. The goal listed is 315 minutes per week which is incorrect. I tried editing it a few times but it does not change to the correct number which is 225. So I'm assuming that the calorie count is also inaccurate. Tue, 8 Jul 2014 17:24:12 EST Start page is wonky? Does anybody else have this problem? When I got to the start page everything moves over to the right and then only the left side of the page shows. At first I could refresh the page and then it would be fine, but now even when I refresh it keeps doing it. I can't do anything on the right side (check my inspiration board, give group points, track water/fruit/veggies/sleep/mood, etc.). How do I stop this from happening? <BR> <BR> Also when I tried to go to the bottom of the page to "contact us... Tue, 8 Jul 2014 15:03:01 EST qustion about connecting spark i am trying to connect my spat to my laptop and it keeps saying it can't link/syn / connect to sparkpeeople . what is going on?? i thought it thing was up and running/? my dongle light is green?? so, ???? Tue, 8 Jul 2014 14:22:30 EST Other goals problem I continue to have problems posting data on the other goals page. When I click on a tab to input data, the advertisement comes up but lI am unable to post my data. It flickers and then goes blank. I have been having this problem for about a week. I could post my steps but not much else. Now I can't even post my steps. Tue, 8 Jul 2014 13:22:28 EST weight loss ticker I figured out how to add my ticker but I don't see the option to change it from KG to LBS. Can someone please help? :) <BR> <BR> Thanks a bunch! Tue, 8 Jul 2014 11:46:54 EST still selling the spark?? (and the "pebble" ) i know everything is still down and everyone is working hard (and, after all it has only been since July 2nd - yes, there is need for a "sarcasm" font). but i just checked the "sales" page and there is NO notice there that the spark isnt working so why would you keep selling to people when they dont work? <BR> <BR> just business as usual? Tue, 8 Jul 2014 10:47:27 EST SAT tracking is off Hi -- Yesterday I changed the dead battery in my Spark Activity Tracker and now the tracking is off. When I woke up this morning, three lights were green. A few hours later, I had no green lights. Has this ever happened to anyone else? What do I do to fix it? Can it be fixed? Thanks! Tue, 8 Jul 2014 10:40:47 EST Private messages? When I have an unread message, I have a notification at the top of the page that I can click on that will take me to my private messages. But if there is no new message, there is no notification... how do I get to my private messages? Tue, 8 Jul 2014 09:03:48 EST SPAT problem is taking too long to fix Hi, <BR> <BR> It sure is taking a long time for the SPAT problem to be resolved. <BR> Is the company giving you any idea at all how long it is going to take to fix. It was supposed to be 24 to 48 hours, but that was days and days ago! <BR> I've never heard of tracker company's having technical problems taking more than routine maintenance to fix. Were they working on an upgrade? I sure hope so. <BR> <BR> Please try to get a ball park figure of when the system will start working again. We a... Tue, 8 Jul 2014 00:07:29 EST Vitamin K Trivia Question "7/7/2014 - Question 1 <BR> <BR> You need 3 correct to earn your SparkPoints today <BR> <BR> <BR> <BR> True or False: Men need more vitamin K each day than women do. <BR> <BR> SparkPeople Sponsors Help Keep The Site Free! <BR> <BR> True <BR> False <BR> <BR> <BR> Next Page <BR> <BR> Explanation <BR> The recommended daily vitamin-K intake for adult males is 120 micrograms; women need 90 micrograms daily." <BR> <BR> According to the National Institute of Health, the requireme... Mon, 7 Jul 2014 22:11:59 EST SUGGESTION Would it not be possible, when something technical runs amuk, to post a notice to the two pages we would be using: Other Goals and Spark Activity Tracker. I would have saved so much time and money (called in my computer techie) and frustration, if you had done that. Just a simple, one-liner: "We are experiencing technical problems: it's not at your end!". Mon, 7 Jul 2014 19:05:24 EST maximum allowed fitness minutes Would you consider increasing the maximum allowed fitness minutes per day? There are days when two hours of fitness minutes is not sufficient. For an example, I might go for distance rather than speed on a hot summer day. As another example, I might want to track a couple of different sessions completed in one day. Today I went for a long walk on a woodland trail in the afternoon with a friend in addition to a couple of miles in my neighborhood in the morning. <BR> <em>304</em> Mon, 7 Jul 2014 19:01:45 EST Is SPAT up and running? I just logged onto SparkPeople and didn't see a message on the home page saying SPAT was still down. Is it back up and running? If it is, mine still isn't working. Could you please post updates on the main page so I don't have to check the message board? Thanks! Mon, 7 Jul 2014 17:06:42 EST New SPAT, Software Installation Issue My Spark Activity Tracker arrived in the mail today! I am trying to install the software, however, <BR> when I run the Installer it says "Unable to Connect to the Internet" when clearly, I'm connected to the internet. <BR> <BR> Any ideas? <BR> <BR> Thanks! <BR> Mon, 7 Jul 2014 16:35:58 EST Pure Protein-Constant Popups Can someone please tell me what I am doing here. Every time I try to enter a food in to the tracker in Internet Explorer 11, I get a full page popup for Pure Protein. I understand advertising keeps this site free, but this is way too much already. I would rather pay a fee then have to be constantly retyping items because this POS pop up keeps showing. Is there a way to shut this off or stop it from happening EVERY TIME I try to add a food? Thanks Mon, 7 Jul 2014 11:27:08 EST Mobile App not showing Daily Nutrition Tracker I have a Galaxy IV to which I successfully downloaded your mobile apps for food tracking and recipes. When I enter a food that I have eaten it does not show any information on my phone. My laptop, however, does show it. <BR> <BR> How do I get my information to show up on my mobile? Mon, 7 Jul 2014 11:16:38 EST Cannot change status I can neither click on it via my SparkPage, nor once I click into Feed. It simply does not respond to my clicks. It is as if frozen. HELP please. Mon, 7 Jul 2014 09:51:53 EST why??? Our partner, FitLinxx, is currently experiencing issues with their system and it is currently down. All of your data will be stored on your device and will sync up once FitLinxx system comes back online. Until then, you won't be able to calibrate your device or reclassify events. <BR> We apologize for the inconvenience.???????????????????????? <BR> <BR> this has been there for 4 DAYS <BR> <BR> maybe time for a new partner? Mon, 7 Jul 2014 09:13:01 EST Jawbone UP 24 Hi, I love your site and have been tracking and using the other tools for the past couple of months. I recently purchased a jawbone up 24, and am so disappointed because Spark People is not one of the tracking apps that you can connect to it! I am currently tracking using one of the other fitness apps and doing other things on spark people, but its not the same. Is there any chance you will be one of Jaw Bone's partners soon? Mon, 7 Jul 2014 08:57:24 EST I cannot get in to my account or page. My long account disappeared when I started to use Microsoft 8.1 <BR> Another sparker suggested I make another account. <BR> I went to tech help and they were able to fix my account of over 1400 days-That keeps me going. <BR> My USER name is NORASPAT <BR> log in account,. <BR> Yesterday my other old name appeared and asked to login in. I just put in password and it all came up with the other account. NORAS_PAT I was afraid to delete it because I thought it might happen again. <BR> <BR> I... Mon, 7 Jul 2014 08:48:38 EST Changed username, everything dissapeared! I have been tracking for a week and decided to introduce myself on the message board. I used my full name when I started here and didn't want it to show up on the message boards so I changed my username. Now it looks like everything I've put in for the past week, including all my tracker info, is gone! How can I get my stuff back so I don't have to redo everything? Mon, 7 Jul 2014 08:43:55 EST Planner option So, the daily planner is gone too now? Or is it just under something I don't know about? <BR> <BR> I used it for my spark buddies and team mates birthday and anniversaries. Especially the team I'm a leader for. I even used it for my families doctor/DDS appointment reminders. Is there somewhere else on the sp site for reminders? Mon, 7 Jul 2014 07:31:43 EST Past Frustrated We have been asked and asked and asked to be patient but the last time my activity synced was 7/3. You need to talk to your partners. I bought this tracker so I could use it. I realize it's not your fault but we need some satisfaction soon or I'm going to change brands of trackers and leave this plan. I have been very satisfied but not being able to see how I am doing because somebody doesn't have their act together is beyond asking for patience. Mon, 7 Jul 2014 05:13:21 EST Give a SparkGoodie to Another Member: Why doesn't my SparkPeople page have Click the link that says “Give MEMBER a SparkGoodie” ? Sun, 6 Jul 2014 23:02:29 EST FitLinxx Outage LINDA81951: We are leaving on vacation tomorrow. I wanted to download the mobile app on my laptop before we left & get my tracker sync'd to it. Should I wait to download it until the system is back up & functioning? : Sun, 6 Jul 2014 11:29:52 EST Streaks not registering right I have logged in every day for well over a month and the streak says I skipped a day. now it says I have only looged in 2 days in a row. Sun, 6 Jul 2014 09:14:40 EST Activity Tracker Won't Sync This is the SECOND time my tracker won't sync. UGH! I asked for help the first time and never received a reply. I don't know what to do about it and you're not providing assistance. I have encouraged others to buy this, but I won't do that anymore. This is RIDICULOUS! I have no idea of what I've done for the past week. I can't meet my goals when I can't track my goals. Please, please, please advise me of what I should do now. I have already decided to buy a tracker from a different company, b... Sun, 6 Jul 2014 04:21:55 EST activity tracker Any idea when my tracker will be back on line? I was told FitLinxx is currently experiencing issues with their system and it is currently down. Sat, 5 Jul 2014 18:09:26 EST Question about sharing my food tracker Hi, I have a question. If I check on my SparkPage that I want to "share my food tracker," does that make it completely public to anyone on SparkPeople, or can it be made visible to only my SP friends, or even specific people? My accountability partner and I want to share our trackers, but we don't necessarily want doing that to invite comments from other people about our food selections. Sat, 5 Jul 2014 13:18:42 EST Activity Tracker not functioning I have had my activitity tract less than 6 months. Completed the 100,000 step challenge last month and yesterday it decided not to work. Sent a message to and it was returned as undeleiverable. I have refreshed the program, I have restarted my computer, I have uninstalled and reinstalled the program. I have no options at this point and I will not buy another. I guess I try another brand and give up on sparkpeople. Sat, 5 Jul 2014 12:14:49 EST Popup dialog not displaying to enter other goals One of the Other Goals that I track is number of hours of sleep. The last time I entered this was two days ago, on Thursday (for Wednesday night). I went to enter Thursday night and Friday night hours, and the dialog is not displaying fully. <BR> <BR> I click on the '+' button to display the 'Track Special Goal' dialog. But inside the dialog, the heading 'Track Special Goal' and the date is displayed, and a banner ad and a square ad to the right is dispalyed. However, the actual data entry ... Sat, 5 Jul 2014 04:03:41 EST 1988 people are all 1988 spark people without data collection, or is it just a few. I have tried everything and still get the RED light... Fri, 4 Jul 2014 23:19:05 EST Missing Trophies I just noticed something .......... On my feed a few days ago it said I got perfect attendance and consistency, yet there is no trophy on my spark page. I do see on others. Can it be fixed? Fri, 4 Jul 2014 19:33:41 EST Community Message Boards not allowing me....... ....... to reply to any posts. I can reply to the posts in the teams I belong to, but none of the Community Message Boards Threads have a 'reply' button to use. It is like "read only" <BR> <BR> Kris Fri, 4 Jul 2014 19:11:54 EST question about tracker when it comes back on line when this thing finally comes back online it is going to dump/log our activity on the right days?? will it gives us our miles done/calories burned, steps taken, etc on the days we actually did them?? or will it just be lumped all together as one activity?? also, what about our ribbons if it isn't back online for 48 more hours?? is spark going to fix it and give us the right amount of steps, miles, etc etc for the week?? are we going to get our 'glow getter' awards?? how long can this keep go... Fri, 4 Jul 2014 19:09:42 EST Battery Issues Why does my new tracker only have 2/3 battery left after just part of a day? Fri, 4 Jul 2014 18:53:52 EST Installer "Unable to connect to Internet" I have a new SparkPeople Activity Tracker, and I am trying to install the softward. <BR> I'm on a Mac 10.6.8, and when I download and run the Installer it says "Unable to Connect to the Internet" when I am definitely on the internet. <BR> Has anyone else had this problem? <BR> <BR> Thanks! Fri, 4 Jul 2014 16:32:46 EST adding supplements hello! I noticed that Iodine is not on the nutrient list, so when I added an iodine supplement to my Vitamin Group, there was basically zero information to enter and no way to track it. Also, when I add supplements, the drop-down for serving-size does not include "item" or "each" or "supplement," so it can be confusing if the recommended dose is more than one pill (or whatever). I would sure be interested in a workaround for this! Fri, 4 Jul 2014 13:10:34 EST data connection lost connection last night at 6:00 pm have tried refreshing, different port, taking out and putting back. is there still problems on your end, or do I need a new one? Fri, 4 Jul 2014 11:07:48 EST Question about the Mapping Your Route When mapping my route, the line doesn't follow the road. Why not? It is using Google Maps and I can go the Google Maps and the blue line actually follows the roadway. On SP, I have to click in the middle of a bend, or beginning, middle and end of the bend to get correct mileage. Also, if I walk around a small block a few times, I have to put each trip around as a separate activity. Why not have a place to say did how many times? It would make things so much easier. Fri, 4 Jul 2014 10:50:34 EST Lost SP icon on last update for android phone Upon last update on my android phone, I no longer have SP icon. It's not on any of my screens. I even went to program page. not there either. I go to Play store and it has choice of uninstall or open. So this is how I have been opening SP tracker since update. How do I get the icon back on main screen. <BR> <BR> BTW LOVE the new update. It is sooooo much better. I just think you guys are the greatest. I love this whole site and love being mobile with it. Thank you for alllll you gu... Fri, 4 Jul 2014 10:39:49 EST Daily note I have tried to use the daily note, but haven't been able to. It doesn't bring up the daily note when I select it. Fri, 4 Jul 2014 00:53:16 EST Data Collection NOT working I just changed my battery on my tracker. <BR> It lights up with all the green lights. <BR> The USB-plugin is RED. <BR> On the bottom of my screen, when I click on the SPARK icon it shows that: <BR> Data Connection (is RED) <BR> <BR> I clicked reset & it still is red. How do I get my computer & Tracker to work together again? <BR> Thanks. <BR> Thu, 3 Jul 2014 21:31:54 EST edit the topic in a forum I messed up and titled the topic 2014 WI June-December where it should be--- 2014 WI July-December . <BR> <BR> Can someone from tech support or someone with authority go in and edit it to read JULY. This will bug me for the next 6 months. <BR> <BR> Thank you, <BR> <BR> Diane--Leader <BR> Team: Blazing Sirens <BR> Forum: Progress Thu, 3 Jul 2014 14:23:27 EST Question o Icons, Gzoodies etc.... Any hope for new icons, goodies etc...? Mine are worn out. Great job revamping the site but our tools are rather rusty! <BR> <BR> -Holly Thu, 3 Jul 2014 14:08:18 EST Spark People Planner How can I access the Spark People planner to send myself reminders? Thu, 3 Jul 2014 12:10:47 EST Mapping a route Hi <BR> When tracking a a route on the map I could click the last one to remove it back to the last one and move on. That doesn't seem to work anymore and now make the last one move about (hard to explain this). I then have to clear the map and start again. <BR> <BR> The other problem with the map or tracking is when I track or select a saved route after using the bike I sometimes get a error when I click calculate. To get over this I have found that I have to select walk and enter my calo... Thu, 3 Jul 2014 06:47:59 EST Swimming tracker. Hi, <BR> I swim almost daily and I know there are many SP members that swim too. I am a dedicated swimmer and I am dedicated to this site. <BR> <BR> I am requesting you do something about making next version of the SP tracker compatible with swimming or the version after. <BR> <BR> Just think of all the swimmers that would flock to this site to monitor their swimming. I don't understand why swimming is excluded as an activity with the SP tracker. The Polar Watch is a wrist watch. It track... Thu, 3 Jul 2014 01:44:30 EST Don't Show Fast Foods I click this button but miles of junk food is still there when I'm looking for something. Thanks!! Wed, 2 Jul 2014 19:15:58 EST How to enter an "automatic" status feed? I'd like to show my pounds lost on friend feed, the one that says "SiP lost [8] pounds! Congratulations from SparkPeople! " I expect congratulations, adulation and leis of orchids placed about my neck. How to do this, please? Wed, 2 Jul 2014 17:29:12 EST What happened to When I go to it I get sent right to SparkPeople. What am I doing wrong? Wed, 2 Jul 2014 13:19:12 EST I can't plan next week's menus ahead of time. I want to pre-plan next week's menus ahead of time. <BR> <BR> But there is a limited number of days ahead that I can put meals into my food tracker. <BR> <BR> This is very frustrating. <BR> <BR> chris Wed, 2 Jul 2014 11:43:37 EST Profanity Message? I just tried to post an answer on one of my teams and can not get it to post....I keep getting a screen that says "No Profanity, Please! Click here to go back" <BR> <BR> Trouble is......there was absolutely no profanity in what I was trying to post. I've never seen this feature on SP before. Is this new? and all I can think of that it was objecting to was I was trying to write out M and M's (the candy), but instead with the 2 capital M's with an "n" in between instead of "and". Just cur... Wed, 2 Jul 2014 10:46:00 EST Site Technical Changes I use a first generation (older model) iPad. I was unable to acces SparkPeople site on my iPad this morning, however, I was able to access it from my iPhone. <BR> <BR> I generally use my iPhone throughout the day to enter food into the nutritional tracker but I use my iPad for the other spark features. <BR> <BR> The new recent changes are positive on my iPhone but feel so frustrated that I cannot effectively use my iPad too. Today I was unable to even bring it up. <BR> <BR> Please advise... Wed, 2 Jul 2014 09:50:52 EST Calorie adjustment Spark automatically adjusts the calorie range for days with activities, however, it doesn't adjust carbs, fat and protein to match. So if I have a long run or have a very active day where I burn more than a 1000 calories and I am inclined to eat more - I end up out of range on everything except calories (and the vitamins that I never seem to get enough of) Is there a way to adjust the types of calories? Wed, 2 Jul 2014 09:34:32 EST Search box is missing How did I bring back my search box? I have no way to look up to foods Wed, 2 Jul 2014 07:56:02 EST Search box not allowing corrections I have been noticing for a while that when I enter a food item in the search box and cannot find what I am looking for so I try and place my curser on the bar to edit the entry. It will not allow me to edit it. The food item will be highlighted and when I try and use the home key or any other key it blanks the line and I have to start over. I have a screen pic. <BR> <BR> Trisha Wed, 2 Jul 2014 00:56:51 EST official SP July challenge? Hello! Is there an official chance for July? Tue, 1 Jul 2014 23:20:18 EST On nutrient site, lost search box How do I get back my search box, to look for foods to track on my nutrient sheet. <BR> Tue, 1 Jul 2014 21:39:03 EST Nutrition Favorites not working I am having an issue with my food tracker favorite and with putting in a new exercise. It was working this morning but after lunch it put 2oz of pulled pork 8 times. I can't get food favorites to come up at all. It says loading but only brings up a blank space. Can someone please look into this, please Tue, 1 Jul 2014 19:58:16 EST Food Tracker Problems Why does my food tracker double the amount of food when I go back and forth in changing my food for the day. I exchange peanuts for walnuts and it comes back double and sometimes triple on the other foods that I have marked. Am I doing something wrong? Tue, 1 Jul 2014 17:13:50 EST My Spark Favorites.... I am sad to see that My Spark Favorites is now clickable link for all favorites and I have to scroll through them to find what I am looking for. <BR> <BR> For a long time now I've used that feature to keep track of a message board challenge that I post. It would always be right there and was simple to get to. <BR> <BR> Now, even though I can find it on the list after I click the link it is much more inconvenient. I loved having my Top Five Favorites on my Today page. <BR> <BR> Anyone els... Tue, 1 Jul 2014 16:28:32 EST message board setting Hi, <BR> <BR> I am looking to see if the setting for the message board can be changed I prefer to read from the top to the bottom instead of bottom to the top when reading on the board is there a way that can be changed on a individual basis. <BR> <BR> thanks <BR> <BR> Michelle <BR> <BR> I found it, after posting. thanks Tue, 1 Jul 2014 14:54:37 EST Leaderboard rankings??? This may not be the "right" place to post this question, but I couldn't find an answer so here it is..... <BR> Today is July 1st, how do some people have thousands of points already? <BR> So discouraging to drop from 720 points in the middle of the night to 2,094. LOL Tue, 1 Jul 2014 14:52:17 EST Nutrition pages not loading I loaded in and selected my nutrition tracker. When I tried to open the recent tab it would not open. So I tried opening the Favorites tab, which opened. I then started searching for my meal items and I noticed the meal selection was set to Breakfast at the bottom but the tab by each item on the list was set to Afternoon snack. The only way the meal selection would change was roll over the column with my mouse. This is not the first time I have had this problem. This is not the first time the... Tue, 1 Jul 2014 11:41:10 EST "i ordered the spark activity tracker" I noticed that little icon thing under my name and info saying I had ordered the spark activity tracker. However, I have done no such thing. <BR> <BR> So why is it showing up? Tue, 1 Jul 2014 08:45:52 EST Wall Posts How do I stop receiving wall posts? Mon, 30 Jun 2014 21:25:18 EST No Member Names for Top 5 Winners Managing Your Cholesterol and High Blood Pressure <BR> <BR> Under SparkGoodies for team members, I do not have any top 5 team members for either SparkPoints or Fitness Minutes. Please ensure the following members are given SparkGoodies worth 200 points each. My name is also on the list, however, leaders on this team does not receive SparkGoodies. <BR> <BR> SPARK POINTS <BR> <BR> PDSLIM <BR> GADGETC <BR> WINNIE-POOH <BR> FUN2READ <BR> <BR> FITNESS MINUTES <BR> <BR> JWINKLER41 <BR> PDSLI... Mon, 30 Jun 2014 20:41:11 EST Trying to find a friend from my SparkPage I am logged in, and at my page. When I click the Find Friend button top right, it takes me to a log in page with my user name. When I put in my password it says there is no user registered with that name. I've tried off and on all day, so I think it isn't me making the mistake. Thanks! Mon, 30 Jun 2014 17:15:34 EST how to get credit with a non-traditional job Hi all ~ <BR> <BR> REALLY enjoying the website and my Spark Tracker ! <BR> However, I am a flight attendant and I am pretty sure my job related activity level is not accurate. <BR> We rarely sit down at work and even when I have a 13-hr-day, I will only get credited for about 4-5,000 steps or so. <BR> <BR> Any insight on this ? <BR> Thanks ! Mon, 30 Jun 2014 13:33:20 EST Lost points Sometimes when I click t get the extra pints for my teams I am only allowed 3 spins instead of the 5 I am supposed to get. What can I do to get those other 2 spins? Mon, 30 Jun 2014 10:14:58 EST 5k trophy A year ago I received a trophy for the virtual 5k challenge. I came back to see it, but it's gone. Wondering if those disappear or if there's a spot that it's been moved to that I'm not seeing? Anyone know? Mon, 30 Jun 2014 09:03:42 EST homepage displays wrong day The spark home page keeps resetting to tomorrow's date. I updated my zip code thinking that would solve the problem with no result. Sun, 29 Jun 2014 23:46:20 EST Internet Explorer problems I've had to start using firefox because spark people kept on crashing and telling me there was a long running script when I tried to access a list. I don't get this problem on Firefox or anywhere else. Any suggestions? Sun, 29 Jun 2014 17:22:54 EST Where's my 100 Sparkgoodie points I won? Hi, for the first time in AGES, I spun the BONUS wheel today and actually won 100 sparkgoodie points. I very carefully and deliberately made sure I clicked to Redeem my prize and it said that I had gotten them (can't remember that exact language) and gave me an option to buy a goodie for myself or to someone else. <BR> <BR> but when I looked at my sparkpoints page, next to Bonus spin, it only says 14 points. and it didn't touch my daily points at all. <BR> <BR> What happened to my 100 spa... Sun, 29 Jun 2014 14:35:58 EST Need Journal in IOS App I put this on another message board but realize I should post here. <BR> It would be great if we could have the option of adding access to our journal/blog on the home page of the app. i would love to be able to write down my thoughts for the day. <BR> What do you think? Sun, 29 Jun 2014 13:08:44 EST Shop: workout music On the SP Shopping page for Workout Music there are 2 buttons -iTunes and Amazon. How do you know which one to choose? <BR> <BR> I have a Windows operating system and I want to put the music on a SanDisk Sansa Clip mp3 player. Sun, 29 Jun 2014 12:25:55 EST Cannot re-arrange my teams on smartphone The "drag and drop" feature doesn't work on iPhone. Sat, 28 Jun 2014 22:45:56 EST Strength training goals I cannot seem to find the strength training goals. I want to reset them, but I cannot find them. I click on the Edit Fitness Goals, but only steps, miles and cardio are there. I know the strength goals are in my total, because I only have 30 minutes three times a week as my cardio goal and my fitness pages has 270 minutes as my weekly goal. I'm pretty sure 3 X 30 is not 270. Help please? Sat, 28 Jun 2014 17:25:13 EST Seeing all the threads you've posted in Hi there, <BR> <BR> Is there a way to see, all in one spot, all the threads you've posted in, and all your posts? <BR> <BR> ie. I would like to go back and see responses to my posts (I have email notifications turned off) but don't remember all the threads I've posted in. <BR> <BR> Turning notifications back on isn't super helpful; I don't want to have to check and go through each individual email to see replies; I'd rather sit down for a browsing session and look at them from there... ... Sat, 28 Jun 2014 15:17:42 EST connected Fitness/Nutrition not giving me deficit? No matter how I reset my weight-loss goals, my suggested calorie range remains as only about 150-250 calorie deficit. <BR> <BR> Obviously, with that small a deficit, I am not seeing much progress. <BR> <BR> I do like having the trackers connected - it does make my life much easier - but not if it won't take into consideration that I need a minimum of 375 calorie deficit daily to lose a minimum of 3/4 pound per week to reach my current goal. <BR> <BR> Changing weight-loss goal to 2 lbs per ... Fri, 27 Jun 2014 20:00:50 EST Resting Goals If I reset my goals well my spark points, fitness minutes, and milage stay the same or do I lose that as well? Fri, 27 Jun 2014 15:06:03 EST Site keeps saying server Error The site keeps saying server error 404 - File or directory not found. <BR> <BR> Also, as before...haven't heard back....keeps double and triple timing my nutritional and goodies. Occasionally messages. And when writing people my emails just vanish. : / Frustrating to say the least. PLEASE HELP!!!! Fri, 27 Jun 2014 10:41:52 EST weight tracker Hello, I entered my weight this morning in kilos, and it says I lost 82 pounds! LOL, actually I lost one kilo. I think the system is having trouble going from kilos to pounds. <BR> <BR> Also, I pulled up my 'weight over time' report and it's all out of whack. What should I do? I live in Europe, so my scale is in kilos, but if it's easier for the system to handle pounds I can do that. I'll use whatever measurements you suggest. <BR> <BR> Can you help me reset it? <BR> I started at 75 kilos ... Fri, 27 Jun 2014 07:10:37 EST trying to install tracker I'm trying to install my tracker. I try to download the software I need and it keeps saying page not found. HELP!!! <BR> Thu, 26 Jun 2014 17:28:51 EST spark tracker I created a new page. I would like to sync my spark tracker to my new account. How do I do that? Thanks Thu, 26 Jun 2014 15:32:27 EST When I post I can't see what I post When I post I can't see what I post. I click on POST MESSAGE at bottom like here...but I can see what I post....went to a friend and told her where I was posting and she went there and said she can see it......I have posted on other teams and can't see post after clicking on the post message???? Thu, 26 Jun 2014 14:45:43 EST Flood of new team members Over night and this morning a team I co-lead has been flooded with about 25 new members. Most do not have a Spark profile picture and their SP page is unavailable for viewing. I am wondering if these are legit SP members or if there is a problem. <BR> I am hoping someone from SP will look into this and get back to me. Thu, 26 Jun 2014 11:54:52 EST Nutrition tracker Is there a way to clean out the suggested meals so that I can only have what I choose on the list. I know I can add my own choices but I want the mess of all the other food listed gone? <BR> Thanks Thu, 26 Jun 2014 10:08:42 EST Suggestion I haven't been active for very long, but my impression is that most of the message boards are filled with younger people that do P90X and run 3 miles before coffee in the morning. Can we have a section for those of us that are too overweight or too old for these activities? Maybe call it 'Fit over 50: Weight and Age' or something in the title that will indicate those over 50 years old, and include those that have over 50 lbs to lose. <BR> <BR> Yes, I know you have an over 50 support group.... Thu, 26 Jun 2014 10:06:57 EST Restoring Activity Tracker to Start Page I removed Activity Tracker from my Start Page and now I want it do I restore it? Thu, 26 Jun 2014 08:16:14 EST Blog posting help OK I go to post my blog and it says NO HMLT...I got that the <em>223</em> emotions key does it not me....what gives....I'm not putting in on there SP is! Thu, 26 Jun 2014 07:45:16 EST Trophy awarded ahead of fitness minutes? I just got a trophy for 2000 fitness minutes, but my spark points page lists only 1647 fitness minutes. <BR> I assume it's a glitch that you would want to be aware of. That said, I really like getting those virtual trophies. Thanks. Thu, 26 Jun 2014 06:09:36 EST Please add Energy Levels to Start page tracking The Start page "More Tracking" section can be configured to track 2 out of the three wellness categories, Mood and Stress Levels, but not Energy Levels. Making this tracker available to the tracing options on the Start page (and in the app) would make it much easier to remember to track this aspect. <BR> <BR> Thanks! Thu, 26 Jun 2014 01:01:42 EST Mall Walking and tracking the route? I'm in a VERY hot and humid area: Savannah, Georgia. I prefer to walk within the boundaries of the Oglethorpe Mall. I really want to add it to the Route Map but it won't allow it. <BR> <BR> Any way to fix this or adapt the tracker for the routes? <BR> <BR> Thank you, in advance, for your kind help. <em>311</em> Wed, 25 Jun 2014 18:34:05 EST not receiving email Hi, for some reason other people's posts on my page or on blogs (or any posts at all actually) are no longer showing up in my yahoo email account. I still have the appropriate box checked to receive emails. What could be the problem? Wed, 25 Jun 2014 10:40:55 EST weight changes on ticker Hi; I've just come back to Sparks and can't seem to change the weight numbers on my ticker. How do I do that? Thanks Wed, 25 Jun 2014 09:57:33 EST I am not 954jenae! SP recognizes me only as 954jenae and not (my one and only account) sparker3303. That is where all my information is and I can't get access to it. PLEASE email me the solution so it can be fixed. <BR> Thanks <BR> <BR> <BR> I am in a panic. Wed, 25 Jun 2014 08:18:35 EST Fitness minutes no longer appear on feed I'm noticing that my fitness minutes are no longer appearing on my friend feed. It appears that others' are, but mine are not. I checked my settings, and the box is still clicked on. <BR> <BR> Thanks for any advice. Wed, 25 Jun 2014 07:44:00 EST I am frustrated My spark tracker will not upload the 7000 steps that I just took outside on a walk? Any suggestions. My green lights are lighting up and I tried unplugging the port from my computer and then plugging it back in but no response as of yet. Wed, 25 Jun 2014 06:45:10 EST SPARKPOINTS HOW COME I SHARE SPARK ARTICLES IT SHOWS UP ON FACEBOOK BUT I DON'T GET THE POINTS? Wed, 25 Jun 2014 05:41:42 EST Need a new Sync Point USB My daughter dropped our laptop and broke the end on my sync point usb for my Spark tracker. It therefore no longer lights up and my computer does not recognize that it is there anymore. What can I do to get a new one?? HELP!! <BR> <BR> Tammy Tue, 24 Jun 2014 23:12:19 EST Planner/Journal I am not comfortable with blogging, so I was using the Journal on the Planner page. When I looked for it tonight on My Trackers, the Planner was gone. Is there an easy way to get to this page? Tue, 24 Jun 2014 21:44:53 EST Daily SODIUM report on Tracker I looked at my DAILY Sodium total and it was about 2800 -- so I was over. However, after I ran the daily REPORT, the number was easily about 1000 less than just minutes before. <BR> <BR> What's up with that? <BR> <BR> Why is there a discrepancy? <BR> <BR> Sodium, Na: 500 - 2,300mg Today: 1,930 (I KNOW it was showing about 2800 just before I ran the daily report). Tue, 24 Jun 2014 20:51:58 EST Need 6-23-Spark Coach I am a member and wanted to watch Spark Guy again; I can't seem to find how to get back <BR> to that date to watch again. <em>38</em> Tue, 24 Jun 2014 20:03:16 EST My food tracker Hi Y'all , I need help my food tracker allowed me to track breakfast and now will not work it will let me look up the food, but won't allow me to post in fact will not ever pull up lunch etc. Can any one help???? Thanks ,Anne Tue, 24 Jun 2014 14:48:17 EST Links Broken in Blogs Hi - <BR> <BR> Whenever I try to add a link to a blog post, it takes out the colon and breaks the link (so, https// instead of https://). <BR> <BR> Is it just me? It's been broken for AGES, but I'm just now getting around to asking ... Tue, 24 Jun 2014 13:56:49 EST map my fitness I use the app to track my miles. Can I sync such apps here? <BR> <BR> If not, how can I log my miles vs time at a certain pace? <em>2</em> Mon, 23 Jun 2014 20:05:19 EST MESSED UP MY WEIGHT GOAL DON'T KNOW WHY OR QUITE HOW BUT I RESET MY WEIGHT AND PUT IN WRONG THING NOW IT LOOKS LIKE I JUST STARTED ON MY START PAGE!!! UGH MY TICKER IS RIGHT BUT NOW MY START WEIGHT LOOKS LIKE MY CURRENT WEIGHT!!!! ANY INSIGHT ON FIXING THIS WOULD BE GREAT!!!! OR DO I JUST LIVE WITH THE KNOWLEDGE THAT I HAVE LOST FROM 287 TO 258???????????? <BR> <BR> AGGRAVATED AT MYSELF, <BR> ALLIE Mon, 23 Jun 2014 17:14:17 EST Fitness Tracker communicating with Nutrition Track How do I turn on the my trackers so that the fitness tracker communicates with the nutrition tracker? Mon, 23 Jun 2014 16:33:13 EST How Much Exercise is Too Much? I was diagnosed with Dilated Cardiomyopathy with Congestive Heart Failure about 10 years ago and recently learned that it was predicted I would only live 6 mths to 6 years more (beat the odds). I also recently learned that my heart is considered to be in Stage 4 and that Stage 4 is the worst and final stage. At present, my Ejection Refraction Rate/heart function (ERR) is only 24% (55-60% is normal/average). <BR> <BR> When first diagnosed I had difficulty - no I absolutely could not - walk ... Mon, 23 Jun 2014 12:16:27 EST finding sparkpeople Hi, My bf and I started this around the same time (about two weeks ago) and we can't find each other's spark pages. We searched by username through my account for him and through his account for me. Likewise, we did geographical searches by zip code and age range...Nothing comes up. I looked through profile settings to see if I had some privacy setting on and couldn't find anything. <BR> <BR> Any suggestions? Mon, 23 Jun 2014 10:34:23 EST Does the Fitness Map Feature Only Work in the USA? I just tried to use the fitness mapping feature in the fitness tracker. I entered the name of the City I live in and nothing happened. I entered my postal code and nothing happened, and I entered my starting address and nothing happened. I wondered if the map feature only works for locations in the USA? Mon, 23 Jun 2014 10:18:58 EST Search for an old post in a team? Thank you and never mind. I tried again, this time using quotation marks. I always forget how beautifully they weed out irrelevant findings. The post I wanted didn't turn up, but I did get an abbreviated version that I'd posted in another team at another time. It serves my purpose well enough for now and gives me leisure to keep after the preferred version. <BR> <BR> Mon, 23 Jun 2014 09:21:59 EST Weight loss anouncements How do I get one of those lovely bragging announcements that tells all of Sparkdom that I have lost 100 pounds? Mon, 23 Jun 2014 01:03:26 EST Log in streak keeps going back to zero I have logged in everyday for about 30 days now. I would say at least 3 times in that 30 day period, my 'streak' for logging in has gone back to zero. <BR> I spin the wheel everyday. I spin it from the one at the bottom of the start page. If I do it from 'get login points'/spark point details page, I think this effects it. <BR> I find the points are motivating and so is the streak status. It's kind of defeating when it goes back to zero even though I've logged in every day. <BR> Am I doing s... Sun, 22 Jun 2014 22:03:20 EST 8 Year SparkVersay Trophy Wanted:) Hi There! <BR> <BR> June 15th. was my 8 year SparkVersay. (Yay!) <BR> <BR> I was wondering when my 8th. year trophy was going to be available in my Monthly Trophies? <BR> <BR> Thank you! Sun, 22 Jun 2014 20:59:04 EST Checking on previous request involving not getting 1. I requested help because I am not receiving notices from new team members. <BR> <BR> 2. The gift to team members is seriously broken. First, someone is picking team members who should not get gifts. <BR> <BR> 3. I can't do single rewards. <BR> <BR> Please respond ASAP. <BR> <BR> Bmc <BR> <BR> Sun, 22 Jun 2014 19:45:48 EST Map Your Route. Help!!! Alright, I take the same route to a local park that I take back. I warmup by walking the distance THERE, and then JOG it on the way back. It takes me roughly 45 minutes to walk the 2.5 miles there and about 30 minutes to jog the same 2.5 miles back. <BR> However, when I map the route, it says I burned fewer calories in the 30 minute jog on the same exact route than I did in the 45 minute walk. <BR> Am I wrong to think that I should be burning the same amount, if not more, calories by comple... Sun, 22 Jun 2014 19:35:24 EST A letter does not post into Topic name In setting up next week's class team, I've encountered a problem with ONE specific letter not showing in the Topic name. Have retyped the topic in the first post via 'edit' and the word "Exercise" keeps printing up as "Ex rcise". Even though on my computer it does show the "e", the post shows a blank. Repeatedly. <BR> Is this my computer or a system issue? <BR> <link><BR>sageboard_thread.asp?board=28476x62145<BR>x58301401 </link> <BR> Any idea how ... Sun, 22 Jun 2014 15:32:55 EST TRACKER My new tracker is not recording. My old one stopped a few days ago, but I figured it must be the battery. But this tracker was still sealed in its packaging so there shouldn't be any battery problems. The first day I had it on, it shoed a quick circle of lights when I tapped on it. Sun, 22 Jun 2014 10:15:15 EST mobiles {cell phones} I have the SP app on my Kindle. Does SP have an app for the Galaxy S5? Thanks Sun, 22 Jun 2014 09:16:01 EST No e-mails The last few days the e-mails have been getting less and less from SP yet by checking "My Recent Posts" I have discovered a number of threads that had been updated since I had posted on them. Today I haven't received one singe message from SP yet there are new members posting on the teams I belong to, and there have been many updates on threads still. <BR> <BR> All other e-mails from non-SP sites are coming through o.k. I have been to my teams and unchecked/rechecked for e-mails. Is ther... Sun, 22 Jun 2014 01:49:30 EST Tracking Customization I am trying to track my food by number of carbs and proteins only. <BR> So for each meal, I'd like to eat x amount of carbs. <BR> For a daily total I'd like to eat x amount of carbs or x amount of proteins. <BR> Is there a way to track this? <BR> I don't want to necessarily enter each and every food, but simply put three carbs eaten at breakfast, etc. <BR> <BR> Any help would be greatly appreciated! <BR> <BR> Thanks : ) Sun, 22 Jun 2014 00:09:47 EST App issues My Android apps will not take my log in today! I have been using them forever, but suddenly I keep getting "Incorrect Username and/or Password". This is on BOTH of my Andriod devices multiple times throughout the day. I have no problem signing into my Windows and have logged off and back in manually just to make sure. HELP! I use my apps frequently! Sat, 21 Jun 2014 23:55:50 EST Do over? I signed up for the 28-day Bootcamp and never completed it. I barely started it, lol! Can I reset so that the dates for the challenge aren't from four years ago? If so, how would I do that? Thanks. Sat, 21 Jun 2014 23:41:09 EST virtual race I have joined a virtual race but I have a hard time getting to the spot to register and record, is there a short cut. I have to type virtual race into the search line on spark people then it sends me to multiple sites and I have to find the spark virtual race. I am sure there is any easier way I just can't find. I'd appreciate any help Sat, 21 Jun 2014 09:18:24 EST Trying to edit my favorites list I was looking at my favorites list and it looks like I have some duplicates but I cannot see the full title of the food Item so I cannot tell. Is there a way to get the list to show the full title? Fri, 20 Jun 2014 19:08:50 EST How are items shared on the list Why are the shared list not listing items in the order they are shared? I entered an item last night and my husband entered an item today. He shared his item hours before I shared the item I entered last night and his item was on the list later than mine. IE the last shared items are at the top of the list and his item was higher on the list than mine which I just shared. Fri, 20 Jun 2014 18:57:34 EST Fitness Groups on Android Please add Fitness Groupings to the Android app. It's a pain to add everything 1 by 1, so I wait until the next day to add my daily group on my computer. Fri, 20 Jun 2014 14:49:26 EST Edited manually-entered Fave food doesn't register That is, it didn't register anywhere. Here's the story: <BR> <BR> A few minutes ago I edited a Favorite that I'd entered long ago. Clicked save. Went back to Tracker and saw that the edits weren't reflected. Went back into "Edit manually-entered Favorites" and my updates were there. Went back to Tracker page, clicked "reload/refresh page" a couple of times to no avail. <BR> <BR> Just to get my changes in today's tracker, I deleted the item from manually-entered foods and re-entered fro... Thu, 19 Jun 2014 22:37:03 EST finding message boards on android phone. It seems as though the app for the phone is not as extensive as the regular app? I can't find anywhere on the mobile sparkpeople app to . To access the community. I have to type Sparkpeople in google chrome then the page that shows up on my computer (home page) shows up on my phone and is at the top just like my computer. Thanks for any help! Thu, 19 Jun 2014 19:59:34 EST restaurant entries Is there a way I can type in these? I had a sandwich from subway but when I search the particular sandwich I get no results. Thanks! Thu, 19 Jun 2014 19:49:51 EST Website revamp I have been a member on different accounts off and on since 2007, so I've been through many of the revamps the site has gone through. <BR> <BR> Anyway... I just want to express some of the changes that I am not super happy with. <BR> <BR> I am not sure how to describe it, the "sidebar" stuff that used to be on the fitness tracker page and the nutrition tracker page: I LOVE seeing this. I like having the quick links to everything and seeing at a glance how many fitness minutes I have racke... Thu, 19 Jun 2014 18:59:19 EST Goodie buttons not working I'm a leader for the 2014 Summer Teddy Bears. I want to send Welcome goodies to team members from the team page, but the system will not let me select any. Can you activate this activity? Thu, 19 Jun 2014 11:08:00 EST Where are my posts? I read a really great post on diabetes and testing certain foods to determine if they raise your blood sugar. I even replied to it. But - can't seem to find it now. <BR> <BR> How do I access everything I've posted? It says I've posted 18 times but where are they? is there a simple way to pull up my posts? Wed, 18 Jun 2014 22:15:18 EST Weird send mail stamps all over forums Just today, evening of 6/18/14 EST, every other post on the Diet and Nutrition and this site problems forum has multiple copies of a send mail button and a postage stamp icon obscuring half the text. I'm on an iPhone 4, iOS 6. Verizon. The buttons are nonfunctional. I tried looking at new mail and also quitting Safari and relaunching, no change. Never saw this before. I think the last time I checked the forums was last night or in the wee hours this morning. Is someone trying to tell me to ge... Wed, 18 Jun 2014 20:19:45 EST How do i make food and fitness tracker comnunicate I have my page set up so that when i enter fitness it adds those calories to my daily allowance but i forgot how to do it and my friend just started on Sparkpeople and i want to help her set hers up the same. <BR> <BR> Any help would be appreciated. Wed, 18 Jun 2014 13:27:15 EST bonus spin When do u get prize option on your bonus spin I've only get points and goodie points I've never seen the prizes being an option Wed, 18 Jun 2014 11:19:44 EST distorted When I click onto my page, it's everywhere!!! Everything is all over. My team forums are the same way. I can reply but when I first click on it it's sideways, not up and down. <BR> It's really starting to aggravate me. My son says it's not our computer. Have you had problems with this before? <BR> Thanks Wed, 18 Jun 2014 10:11:17 EST Site is "kicking me off" pages For several weeks now I've had the continuing problem of the site not allowing me to view pages. If I try to read my SparkMail for example, as soon as I get to the page, before I can even click on any of my unread mail, I'm redirected to a blank page that only has the orange bar with, "START, MY TRACKERS, etc." at the top and nothing else. This only happens on SparkPeople, no other internet sites, and it's getting really frustrating. It happens the most with SparkMail and when I try to clic... Wed, 18 Jun 2014 08:20:24 EST Sparkstreaks messing up again A few weeks ago I noticed my sparkstreaks was not recording my weekly totals over 30 miles, and it was fixed here, but since that date it has reverted to saying 0 weeks of a total over 30 miles so for the last 4 weeks it has failed to record that my total was over 30 miles. When I go to reports you can see my totals were all met on the sparkstreak, so it is not a fitbit problem but for some reason SP can't see the result in sparkstreaks. Wed, 18 Jun 2014 08:00:49 EST Repeat trophies? I already have over 1000 fitness minutes this month, but trophies for 250 and 500 for Dec. and January showed up when I logged in today---and yes, those months were under that---and getting I like that notices on these items too. Seems that you all have a glitch going on here on Spark---thought techs should know. Wed, 18 Jun 2014 06:46:10 EST SparkMail I've edited my SparkMail preferences A LOT as well as general email preferences. Can someone just shoot me a message through SparkMail to make sure it's working, please? TIA! <BR> Wed, 18 Jun 2014 00:41:21 EST Lost New Members It can sometimes take a day to show up on the teams. I have noticed this previously, too on a couple of teams that I lead. Hopefully that is what has happened and there isn't a glitch in the system. If they continue to not show, perhaps you cold post this in the Site/Technical Help Forum. <BR> <BR> Kris <BR> <BR> I have gotten 2 notices that there were new members in OCD. They have not shown up in 3 days. <BR> <BR> <BR> bmcolley Tue, 17 Jun 2014 21:49:05 EST Bonus wheel does not pop up The bonus wheel coes not pop up for me to spin when I have earned 25 points. <BR> <BR> Is there some setting that I can change to get the bonus wheel to pop up? Tue, 17 Jun 2014 21:36:58 EST I can't receive point for sparkpeople websearch I use Add Block Plus but it is turned off for . <BR> <BR> I also have a ookie blocker, which is turned off for . <BR> <BR> Could either of these be causing me not to be able to get points for my searches? <BR> <BR> Tue, 17 Jun 2014 21:33:44 EST Spark goodies I have a question. We can get spark goodies from the different wheel spins, but when I click the link to accept the spark goodies it takes me to a page that only lets me use the spark goodies on myself. If I am going to use my spark goodies I want to use them on someone else not myself. Since I do not want to use the spark goodies then I close the page then I have a hard time finding the link to get back to the spark goodies when I want to give some one a spark goodie. Sometimes I wish that w... Tue, 17 Jun 2014 10:39:34 EST Ads out of nowhere. I just had an ad come from NOWHERE. I tried to do a screenshot of it, but it doesn't work. For the love of heaven PLEASE do something about how these ads work. Get rid of the rollovers that are so flipping sensitive they activate if you're within 5 inches of them. Make them regular clickables again. PLEASE. I'm SO tired of dealing with them. Tue, 17 Jun 2014 01:31:35 EST withing pulse when will it be able to sync like the scale <BR> <BR> I lost my fitbit but have a pulse and would like it to sync Mon, 16 Jun 2014 14:18:51 EST iPhone pictures turn when added to my blog I posted this question several weeks ago but do not think I got an answer. Apologies if I missed it. <BR> <BR> I have tried turning my iPhone different ways when I take a picture but it still comes out upside down when I add them to a blog. This just started happening a few months ago. <BR> <BR> The other day I tried turning the picture upside down and saving it that way on my computer before posting it and it still posted upside down in my blog. <BR> <BR> I know this happens to one other ... Mon, 16 Jun 2014 13:53:51 EST Can Fitbit zip Sync with Spark People? I thought they could sync up but I have no clue how to do it! Please send me instructions or to a page that tells me how to do it! It's driving me crazy! Any help would be greatly appreciated!! <em>303</em> and <em>304</em> Mon, 16 Jun 2014 12:55:25 EST fitness minutes not adding up Just wondering why my SparkEarth Fitness Minutes are 120 out? <BR> I've gone through my month to date and it should be at 427 but it is only at 307. <BR> Yesterday I did 240 minutes gardening (and feel it all over lol) but it looks like only 120 was included as this week including my 20 minutes today is only 140. <BR> Also my iPhone app and the internet site can't seem to agree if I burnt 1740 calories yesterday (iPhone app) or 712 calories (internet site). Surely they should be synced? <BR> ... Mon, 16 Jun 2014 06:23:22 EST email Recently I noticed I wasn't getting my normal spark mail in my inbox e-mail. It is all gong to my spam. I click not a spam but that doesn't help. I have the sparks mail address in my contact list, but that doesn't make any difference. I have redone my e-mail preference and that doesn't help either. any suggestions????? <BR> <BR> thanks Sun, 15 Jun 2014 22:49:11 EST points already awarded problem What happened to the "points already awarded" notification on articles already read? Now I have to click through all the pages to the end, thinking all the while that what I am reading seems familiar, only to find that I have already gotten points for that article. That's nice and all, but I would rather use my limited time to read new information. This notification used to be at the bottom of the first page of any article I had already read. Sun, 15 Jun 2014 21:04:22 EST Social Media Widgets on PRIVATE TEAM Forums This doesn't make sense to me. <BR> <BR> Team forums pages have been taking a long time to load. I noticed that the page was waiting on loading social media widgets (Facebook, Tweeter, Pinterest, etc.). Why would these social media widgets options be available on private teams forums? Why would these options be on any team forum? It doesn't make sense at all why conversations within a team would be posted to Facebook, Pinterest, or Twitter. <BR> Sun, 15 Jun 2014 19:55:41 EST "Foods from customized meals you deleted" On my Shared Nutrition Tracker there is no longer a Snack 2 category but a "Foods from customized meals you deleted" category instead. It's been happening for some time now, actually. <BR> <BR> I can enter items into Snack 2, which is an original category on my tracker and not something I added myself. However, when I look at my Shared Tracker (the one everyone can see), they are showing up in this new category. <BR> <BR> I did a search on this topic already and saw that others have had thi... Sun, 15 Jun 2014 11:46:41 EST Goodies are doubling up I send goodies (one) yet two and sometimes THREE go ................. I notice my goodies points are down ................. do these cost me extra? ................... I would like to get it corrected if possible. thanks. Sun, 15 Jun 2014 09:21:59 EST Editing Team Selections This is my second time with the Spark program. I cannot delete the teams that I selected my first time around. Also, I have a touch screen and it doesn't respond to upload a picture. Sun, 15 Jun 2014 06:53:21 EST How to track recipes Is it possible to track recipes taken from cook books or web sites? I often use Jamie Oliver and Gordon Raysay recipes. How can I track a serving without having to share them on SP (given that these recipes are copied from web sites/ cook books) ? <BR> Thank you Sun, 15 Jun 2014 03:09:19 EST Health News has disappeared The "Health News" link has disappeared (about 2 days ago) from the drop down menu "Articles & Videos". Please bring it back. I use it everyday! Sat, 14 Jun 2014 20:57:00 EST Multi Goodies Popping up I have been having this problem past week .............. I give a goodie (FLORIDASUN) and the friends get as many as 3 goodies! (hope I do not lose goodie points) as I just gave a crown to a friend and THREE popped up TIMOTHY53) Another friend ONEDERLAND199 just now told me I gave her TWO hugging teddy bears .............. <em>38</em> Sat, 14 Jun 2014 13:13:38 EST All of my blog entries are gone :( I've been blogging my 'hiking' adventures for about 7 weeks or so now..not sure how many blog entries I had written..I'm a bit of a rambler, but last night when I got home I signed onto spark people and ALL of my blogging stuff is gone..I had a bunch of pictures from my hiking..and it's just all gone. <BR> The only thing on my spark page when my blogs used to be is "This user doesn't have any public blog entries" <BR> Why would my blogs have been removed? Is it possible to retrieve them? <BR... Sat, 14 Jun 2014 10:21:32 EST Strength Training Tracking... When I went to update my fitness options a week or two ago, I noticed that strength training is no longer on there. I wanted to add minutes to my strength training but now can' food intake is not what it should be because I know that I have more minutes for fitness on there, but it's not all cardio, so where did the strength training option go? Please help! Fri, 13 Jun 2014 20:03:07 EST Search results - alphabetical order? Is there a setting I can use so that food search results, as well as the lists of my foods (recent, favorite, etc.) will be listed in Alphabetical order? <BR> <BR> This is how it once WAS on MFP, and that's why I left there to try SparkPeople. Fri, 13 Jun 2014 17:31:29 EST Nutrition tracker not calculating correctly This really isn't a big deal, but I noticed that the total for my protein doesn't add up correctly. I ate a hard boiled egg for breakfast and then another for a snack. Individually, the protein shows 6 yet the total shows 13. New math? Fri, 13 Jun 2014 12:39:20 EST Can't change my status/feed This happened once before, but I can't for the life of me remember or figure out what I did to resolve it: The status will not go to edit, allowing me to change it. <BR> <BR> HELP please! Thanks so much, <BR> Maha Fri, 13 Jun 2014 10:40:03 EST VERY DISTURBING My husband became a sparks member abt 6 months ago; <BR> He AWAYS comments on my blogs; Yesterday he commented on my new blog; I went to read it and it was not there! (again) <BR> LAST blog ............ I READ his comment on my blog .............. and later was reading thru and his was GONE but the mark was there (grey) for when you click: liked blog ............... the blog before is also gone ................... now I know he did as I read them! .............. (and he is my biggest fan, so... Fri, 13 Jun 2014 07:39:29 EST I don't get spark points . . . . . . for several activities. I do not get points for running my nutrition report or going to the daily spark. I don't get points for reading spark emails. I know there are more things - that is jus what comes to mind off the top of my head. <BR> <BR> Weight loss and changing are my reasons for being here, but spark points are a big motivator. Just like progressing through different levels. I don't like that after level 20, there are no other goals to shoot for. I don't care if you only reco... Fri, 13 Jun 2014 06:22:24 EST Spark Planner Please, spmeone tell me where the Spark Planner went. I have all of my birthday and anniversary dates stored in there and it sends me the reminders. I am lost without it!!!!! <BR> <em>198</em> <em>24</em> <em>101</em> Fri, 13 Jun 2014 00:03:29 EST Another video that will not play<BR>comments.asp?video=33&type=10 <BR> <BR> This video will not play...comments on the video show other people are having the same problem. <BR> <BR> I am using Chrome for my browser, but another person who couldn't access the video was on who knows. <em>234</em> Thu, 12 Jun 2014 17:45:59 EST Lost Audio No audio on SparkPeople videos on my ipad. Audio works fine otherwise Thu, 12 Jun 2014 10:34:03 EST My Planner has disappeared under My Trackers I wanted to post in my journal, but when I click my trackers, the my planners has disappeared. How do I access my journal now? Thu, 12 Jun 2014 09:30:47 EST No longer getting notifications For some unexplained reason, I and several others I know, are no longer getting notifications when people post on threads in Teams that they belong to. I have clicked appropriately several times and still no luck. I also don't get notifications of those who reply to my Friend Feed! Nor do I get notifications of getting SparkMail. <BR> <BR> Is there some explanation for this? This is important to those I know who are on the 5% challenge and get a lot of notifications. Thu, 12 Jun 2014 09:16:28 EST Video Not Working AND issue w/ Pop-ups "Undertone" This video is NOT WORKING...I re-loaded twice, and the commercial ad runs, but the workout video does not! <BR> <BR> Also having a BIG problem with pop-ups from Undertone, which literally pops up EVERY SINGLE TIME I go from one SP screen to another...since we need pop-ups enabled for SP, how do we handle this. Wed, 11 Jun 2014 13:39:09 EST Food groupings don't sync with FitBit I realize from previous posts that there was a "bug" where calories from food groupings don't sync with FitBit. Those posts were from months ago, and I still have that problem. Is there a fix that I overlooked somewhere in the forum? By the way, I am using both my iPhone and iPad to track, and all other calorie data appears to sync fine. Wed, 11 Jun 2014 13:05:22 EST What happene to my nav bar? What happened to the right navigation bar on Nutrition and Fitness Tracker screens? I used to be able to see my SparkPoints, Recipe of the day, QuickLinks, Favorites, Friends Feed, etc. For the past several days this capability has vanished from both of those pages and I have to go to another page to find it which is terribly inconvenient. And it's not just one browser, it's happening in MSIE, Firefox and Chrome. Why would you remove that info from the trackers used most often?? PLEASE put it... Wed, 11 Jun 2014 11:48:15 EST Health A-Z and Health News For a couple days now, the Health news seems to be gone. When I click on the link to read about health, it only takes me to the A-Z. Is this another thing that SP has removed or is there a problem. I noticed a SP friend mentioned it last evening on her friend feed, too. Thanks in advance. Wed, 11 Jun 2014 11:37:30 EST Problems with map your route When creating a new route, I used to be able to double click and it would add a marker and shift the map. That isn't happening any more. But worse than that is when I click to REMOVE a marker because it is in the wrong place, a new marker is placed so if I accidentally click in the wrong place I have to clear the map and start all over. This is very annoying especially when it happens at the end of the route. Wed, 11 Jun 2014 11:30:50 EST Effect of recent display changes on old eyes I have been sad to see the Today on SparkPeople side panel removed from the nutrition page and the Other Goals page, making those pages display wider and with a lot of white space. I liked seeing my fitness minutes yearly stats and my Spark points displayed in that side panel on those pages, too. Some members have commented that they like the "clean" look of the updates, but it has had a negative impact for someone like me with "old" eyes. <BR> <BR> I view the nutrition tracker on my 24" mon... Tue, 10 Jun 2014 18:20:51 EST Activity Tracker I have a pebble activity tracker but, not the "Spark" branded one. Can I still link it to my Spark account? I have downloaded everything, but can't seem to figure out how to connect the device to my account. Tue, 10 Jun 2014 18:04:17 EST Quick Track Not Working on Touchscreen Phone I'm using my iPhone touchscreen, but the "Quick Track" function (which slides horizontally) occasionally works, but often does not. Like today. <BR> <BR> Thank you for any feedback! Tue, 10 Jun 2014 17:10:24 EST Viruses in your ads Dear Sirs: <BR> I was just reading The article about Protein Powder from my start page. My anti virus program (Avast) popped up a warning, and stopped an infection. It told me that something had tried to infect my system, but it blocked it. I am a computer repair tech, and I have trusted Avast for many years because it is the best Virus protection you can get. It prevented me from having a problem, but it also let me know that there might be a problem with some of your ads. Avast contained th... Tue, 10 Jun 2014 10:03:38 EST Calories burned I want to track my calories burned for my own record but I do not want them deducted from my calorie goal. Is there any way to do that? <BR> <BR> Thanks in advance <BR> <BR> Denise Tue, 10 Jun 2014 07:22:52 EST Printing Is there a way to print your favorite foods to include the nutrients? <BR> <BR> <em>39</em> Tue, 10 Jun 2014 04:40:26 EST Lost steps Hi, Sorry, I'm kind of a computer bozo! I spent 50 minutes walking this evening to make sure I had my total steps over 10,000, which I did. Before my tracker downloaded, I had 4076 steps, 164 cal.burned, 71 min. and 1.9 miles. After the download, I had 11368 steps, 434 cal burned, 134 min. and 5.1 miles. When checking things out on the fitness page, I hit the search button, walking choices showed up on the drop down and I hit one not meaning to and it changed my steps decre... Mon, 9 Jun 2014 23:17:38 EST Mileage Tracker not working I'm trying to log in my walking for today, and when I click on the Mileage tab under my fitness tracking, there's nothing there. It's acting like I've never tracked mileage before and wants me to add it to my settings. I do that, but the settings are what they were before I changed them. It's not taking even though I clicked the save button. <BR> <BR> Is anyone else having this problem? I've tried it on my computer and my phone and neither worked. I had to copy something from a previous day... Mon, 9 Jun 2014 14:35:05 EST Spark points I am not getting credit with my spark points. I log everyday at least 50 points, and most days more. When I go view details says I have 0 points. I LIKE giving goodies to friends. If I look farther down list, shows I have spent more than I made. THAT is not possible..... How can I fix this glitch??? Mon, 9 Jun 2014 08:56:46 EST Jawbone UP The website is not letting me sync my Jawbone Up to my spark account. When I enter my email and password it just clicks it off for me to reenter it. I have made sure I am entering my email and I even reset my password on my Jawbone Up account so I know all of the information I am entering is correct. I need help please. Mon, 9 Jun 2014 08:29:36 EST Can't delete incorrect mileage off tracker I made a mistake in the number of miles I entered today. No big deal, I'll just delete the entry and start again. Long story short, I now have 10 miles entered into my tracker, but they don't have entries attached, and my total exercise time is "0". I don't know why when I deleted the entries, the miles didn't go away as well, and I can't figure out how to delete them. Help! Sun, 8 Jun 2014 22:25:21 EST Videos Not Playing I tried to play a workout video and it will not work. Takes me straight to the "track, get points, comment" page, no video. I've updated my Flash Player and enabled pop ups. Does anyone know what is happening? <BR> <BR> I am using Chrome, but when I switch to Firefox it seems to work. So...Chrome specific suggestions I guess? <BR> <BR> Ok so no, they don't "work" in Firefox either- they crash and hang up. I'm a little frustrated because I want to do the chair cardio, and I want to be able t... Sun, 8 Jun 2014 08:47:08 EST "TURN MY PAGE OFFLINE" What does that mean and/or do? Thanks... Sun, 8 Jun 2014 07:59:25 EST Where's the Link? You used to have a very handy place on the start page from which it was possible to hop into any of your teams quickly and easily. Today I see that that feature is gone, replaced by a bunch of motivational images. Motivation is fine....but it should not get in the way of our being able to visit our teams easily. Right now I don't know of any way to get to the teams except b a roundabout route under "community" This is a really terrible move. I hope you can address it. Sun, 8 Jun 2014 06:29:37 EST problems claiming points Hi. <BR> on several occasions after reading articles, I click on the points link and it wont resister my points. <BR> please assist. <BR> thanks so much! Sat, 7 Jun 2014 22:19:05 EST Updated changes change wrong. Dear Sirs: <BR> I just had a really strange thing happen. I noticed that a product had changed some of the nutrition information. I went to the Edit manually entered foods portion of my favorites list to change the info. When I went back to my favorites I couldn't find the product. I went so far as to restart my browser and looked again. It wasn't there. Then I noticed an entry that I hadn't made, and that was the changed product. It had shortened the name that was originally entered, and the... Sat, 7 Jun 2014 16:44:42 EST Fitflex quit logging on SP Any clues on what I should do. It's still working I get my fit bit reports. <BR> <em>753</em> <em>742</em> <em>652</em> Sat, 7 Jun 2014 09:41:46 EST