SparkPeople Site/Technical Help Messageboard Have a question about your program or the web site? Get answers here. SparkPeople Site/Technical Help Messageboard Cannot update Sparkpage for months. What's wrong? All summer I have not been able to update my Sparkpage. <BR> <BR> SparkPeople message keeps saying "No html Please! Also, you cannot use 'X' or 'X' [the two little opposite-facing "arrows"] in your message. Please press the back button on your browser to re-enter the information..." <BR> <BR> Anyone know what's going on? Thank you! Sun, 14 Sep 2014 21:01:17 EST Stuck Again! Sure wish I could go a week or two in a row without running into complications with the Tracker. It's tracking okay. Lotsa lights! But the Sync Point dongle is not working. So Sad again. Sun, 14 Sep 2014 20:44:42 EST Red Light My activity tracker is showing green light when i tap it. I checked the battery and it is almost fully charged. I just changed battery last month. What is wrong? It doesn't track my steps or exercise. Please can someone help me? Sun, 14 Sep 2014 17:13:47 EST Dongle Dark No one else seems to be having this problem today, so it has to be something here. My Fitness tracker worked just fine at a little after 9 this morning, but has not worked since then. The dongle is not lit up. Sun, 14 Sep 2014 13:51:23 EST Fitness Tracking Question I have noticed the fitness tracker does not calculate calories properly. If I put in a weight lifting activity, like bicep curls, wrist/ankle weights, etc., it will determine my calories expended based on the duration of the workout, but it does not change for the weight, reps or sets. Why? If I do bicep curls for one minute with 5 pounds, do I really burn as many calories as if I did it for one minute with 50 pounds? If I do 10 reps in one minute with 5 pounds, do I really burn the same amou... Sun, 14 Sep 2014 11:13:48 EST Book marking an article or video Is there a way to book mark an article or video to be able to quickly find it again. There are so many great resources here that it can be tricky to find them again. <BR> Thanks Sun, 14 Sep 2014 10:14:52 EST Posting Today, when I posted on the Message Board, instead of seeing my post, I had someone else's post. I kept posting and the same thing happened. What is up? Thanks Sun, 14 Sep 2014 09:10:07 EST FITNESS REPORTS I hate to be a downer, and usually don't complain about stuff on Spark, but I REALLY HATE the fitness reports. They used to show ST and cardio min. in a nice easily readable format but these line graphs are pretty much useless. I can't even get it to show ST min. They show number of exercises instead. Who really needs to know that? <BR> <BR> Sorry to vent, but I'm in a challenge where I need to track ST and cardio minutes and I think the fitness tracker could be a lot more useful in a differ... Sat, 13 Sep 2014 23:47:35 EST How do I get Vegetable/Fruit Tracker to update? Hi...I have the 5 Fruits/Vegetables tracker on my start page but I can't get it to update like my 8 glasses of water!!! <BR> <BR> <em>38</em> <em>38</em> <em>38</em> <em>38</em> <em>38</em> <em>38</em> Sat, 13 Sep 2014 21:01:03 EST Sparkstreak? NOOO! : ( For some reason my Sparkstreak only shows 4 days, but I was at well over 600, and I NEVER forget to spin the wheel. Ever. Even when I'm on vacation, I connect to the 'net on my phone so I can spin that wheel. Is there any way to restore it? I know it's silly, but I am REALLY bummed about this. :(( Sat, 13 Sep 2014 18:47:06 EST No way to reset articles read... I used to do this via the Account/Email preferences under Start. <BR> <BR> That capability seems to be missing now. <BR> <BR> How to do this? Thanks in advance.. Sat, 13 Sep 2014 13:59:29 EST How do I track the 30 minute work out thing at I hope some one can help me with this. Any one who uses planet fitness should be able to answer. I am using the 30 minute work out room where it is those step up things were you do that for so long and then use a weight type machine then back to the step then back to the machines. I hope you know what I'm talking about. Anyway my question is how do I track this work out in my tracker? I want to track the full work out. When I try to type in my workout it gives a list of things you may have do... Sat, 13 Sep 2014 11:45:16 EST spark activity tracker I lost my spat and replaced it with a fitbit. So now I need to remove the sync sparkpeople connect I have checked my program manager and I don't see it. Can you give me instructions on how to remove it. It's becoming annoying. Thanks, Pam Sat, 13 Sep 2014 09:17:18 EST Past food log? How far back can you see your food log please? I tried to put in a date for last September but wasn't getting anything. I can't remember if I was logging or not then. Thanks! Fri, 12 Sep 2014 14:58:02 EST HELP! Once again we have a sparker , Idletyme, posting on our challenge, reduce (not eliminate) alcohol. She doesn't drink but keep posting even when I have asked her to stop. I don't understand why these woman do this??!! It makes some of the people on the challenge feel she is judging us. Fri, 12 Sep 2014 12:06:18 EST Other Browser Have just logged in with Google and apparently it has a different browser than when I log in with my regular Spark People home page, because the trackers are there in Google where they were not when I reached SP the regular way. I just find it very confusing that the sliders were working just fine one day, then later disappeared again. But at least I know where to find them. It just means I go through a longer process to get here. Thanks. Fri, 12 Sep 2014 11:47:25 EST Can't add my husband as a buddy... need HELP Hello <BR> <BR> I am new to this group and I tried everything I knew to do to add my husband as my buddy. I went to the "Community" drop down menu and went to where it says "SparkPages" and clicked on that. When I got there I put his screen name where it said to do that but when I did, it claims that his screen name does not exist. I can't help but wonder if I can't add him because he lives in Canada and I live in the US. If so that doesn't make sense because he was somehow able to add m... Thu, 11 Sep 2014 19:24:04 EST re: team membership a response to a Question on the Team Leader board lead me to here. <BR> the response. said that people can Option out of being displayed on the 'all team members' page... <BR> my response was: <BR> <BR> I thought the "Option to be displayed" was for the "Team Map" and that function is no longer an option since the mapping feature went away some time ago. <BR> <BR> If the function to not be included in the photo gallery of a team exists... where is that option posted? <BR> <BR> What is t... Thu, 11 Sep 2014 13:19:21 EST GPS tracks my walk, but the result makes no sense So, I tracked my walk this morning by GPS. It says 11 minutes at 4.6 km/h (sorry for the metric, but it doesn't really matter) equals 213 calories burned. <BR> <BR> Yesterday I entered the same walk myself, 12 minutes at the same speed -- a good guess! But by entering it that way, the app says I burned 52 calories. <BR> <BR> What accounts for the difference? <BR> <BR> Same walk, same speed, massively different result. Is there a flaw somewhere? Am I using it wrong? Which result is closer ... Thu, 11 Sep 2014 10:40:55 EST Kg. to lose tracker? How can I can get the kg to lose tracker to show under my name when I write posts? I see so many people have it and I want it to. <BR> <BR> I feel like I am missing something on this website, how can I get on to my Sparkpage from the home page? <BR> <BR> TIA Thu, 11 Sep 2014 09:05:17 EST Deleting a Post How can I delete a posted response from message board? Wed, 10 Sep 2014 19:38:59 EST SparkPeople Recipe of the Day video not available? What is up? <BR> This is not the first time this has happened... <BR> I get a SparkMail that has a video of the day to watch and learn.. <BR> I click on the video ... and up pops a new screen that says <BR> "An error has occured <BR> The video you requested is not available. " <BR> <BR> Seems like some poor planning on at least "ONE" someone's part. <BR> I know this is not of vital importance... but is sure is an irritating way to start one's day. <BR> <BR> Thank you for a place to ve... Wed, 10 Sep 2014 09:23:54 EST Can the food tracker be printed? My trainer has asked me to bring in a copy of my food diary. Is there a way to print the food tracker? <BR> <BR> Thanks in advance for any assistance provided. <BR> <BR> Karen Tue, 9 Sep 2014 20:35:02 EST Friend Cleanup? Is there a way to remove friends who are no longer active and people who have their pages set to private? I have a number of non-mutual friends I am trying to clean up but those two categories I can't delete. Tue, 9 Sep 2014 20:31:48 EST Videos will not play I can not get any of the videos to play, I have tried numerous times for the 9 minute chair work out with Nicole plus many others and none of them will play, it is really annoying, as I really want to start strength training exercises, I am looking for some help from a member or from SPARKPEOPLE, there is nothing wrong with my computer, videos on all other sites work just fine. When I first started looking at them before I joined they were working then stopped so I joined thinking that was t... Tue, 9 Sep 2014 16:52:26 EST I'm new Is there a way to just see what I am eating for the day and not the "suggested" foods that already show up on my food tracking page? <BR> Tue, 9 Sep 2014 14:33:34 EST SparkPeople email notifications FAILING!!! For those of you who may ask me to ADD SP email to my email address, I have DONE that. <BR> <BR> ALL of my frequent Threads I need to visit mostly on a daily basis are posting away on messages I don't see until there's MORE than I can manage to cope with. I can't manually go to each place to CHECK for any posted messages (that would involve SEVERAL Threads necessary to monitor our challenges, etc.) and chances are ... I am missing ones vital to the functioning of team members understanding s... Tue, 9 Sep 2014 13:09:41 EST Goal Board on Start page connect to SparkStreaks? I've been away from SparkPeople for awhile and love the changes to the site & app. I especially like the Goal Board on the Start page. Does it tie into the SparkStreaks some how? I haven't been able to figure it out and surely it does. I'd like to see my steaks for the goals on the start page when I go to My Trackers then SparkStreaks. Tue, 9 Sep 2014 12:41:46 EST Manually entered food editing? I manually entered some foods and made a mistake in the entry. How can I delete the entry or correct it? <BR> <BR> Thanks in advance. Tue, 9 Sep 2014 09:32:12 EST linking spark streak with challenges goals I still have week 1's goals for the diabetes challenge, in my spark streaks, but do not know how to link week 2's goals. I see no streak setting next to the challenges' goals. Do we have to type them all in ourselves under our own goals? How do I change them each week? <BR> thanks. Tue, 9 Sep 2014 00:34:06 EST Spark Coach sign up I tried to sign up for the spark coach for a year and put in name, address, and credit card information and it came up that this site was not secure. Is there another way to join and pay ? <BR> Via phone? Mon, 8 Sep 2014 20:42:20 EST Spark Coach Missing I re-enrolled and had to submit new payment info and it said I <BR> successfully enrolled; yet it is not there today; how can I find it <BR> to find out what's going on? Mon, 8 Sep 2014 19:24:00 EST Spark Goodies Why can't team leaders use the team points earned from the team and buy team goodies to reward the members for getting the challenges done. Mon, 8 Sep 2014 19:17:49 EST Fasting Is there a way that I can fast for a day ( for faith-based reasons) and not feel penalized for it with my tracking numbers? Mon, 8 Sep 2014 18:20:39 EST Help Login's Why can't I get authentication on one of my Samsung Tablets ? I tried reinstalling the Sparkcoach app, changing my password on line and still it will not let me login. Is there limited number of devices you are permitted. to use ? Mon, 8 Sep 2014 12:20:25 EST My friends can't watch my video blogs I had several people comment on my video blog today saying that they can't watch it. I thought it was just an individual's computer issue (since I've received that comment before) but now everyone commenting on my vlog is saying the same thing. Anyone know what is the cause and what can I do to increase the chance that my vlog is viewable by everyone? <BR> <BR> Thank you for your assistance! Mon, 8 Sep 2014 11:26:37 EST Recipe collections don't appear I am really struggling with using the recipe collections. I have created about 6 or 7 different recipe collections to help organize the recipes, but then I discovered that when saving a recipe, it sometimes only shows 4 or 5 of the collections, and it is very random as to which ones it will list. So, after taking the time to separate my collections I have been consolidating them into 4 or 5 collections, which is not easy. So, now that I have fewer, am thinking that it will always show all ... Mon, 8 Sep 2014 11:08:26 EST No SparkPoints for Nutrition Lookup App??? For the other mobile apps you can receive 250 spark points. Why is there not that option for the Nutrition lookup App? Mon, 8 Sep 2014 09:20:18 EST Budgeting and Finance <BR> At one time on the Spark Points Page, there was a listing for Budgeting or Finances either in the Challenge Section or in the Bonus Points Section. Since that page has changed, I can not find that listing. Has Spark done away with it? I used this at least 2 1/2 years ago and with the present day cost of Cancer Treatments I'm am in need of that program once again. Sun, 7 Sep 2014 23:03:47 EST Download attempted - unauthorized I don't know why this popped up but I noticed that something tried to download a file to my computer. This is a work computer. It has VERY high levels of security. So there are no programs downloaded that would cause this to pop up. I noticed the download attempt to start when I opened my Sparkteams page. The file name was default_209805-6.js from Adblock is not installed on this computer so there are ads everywhere and I believe it came from one of those. The security soft... Sun, 7 Sep 2014 20:27:01 EST YYYYYEEEEEEEOOOOOOOOOW This is really PEANUT-M-MS BUT THIS MISERABLE SITE WOULD NOT LET ME ON TONIGHT. IT KEPT TELLING ME I HAD THE WRONG LOG IN NAME AND WRONG PASSWORD. I WAS ON EARLIER TODAY - NO PROBLEM. I have been so pleased with having the Spark People home page recently because it took me right to my Start page without any Log In. Tonight I used the same user name and password that I have used since I first started Spark People way back in July 2013. And it would not let me into the site. There have b... Sun, 7 Sep 2014 19:29:14 EST How do I get the cute weight trackers on my posts Hi, can anyone tell me how to get the cute little weight trackers to appear on my posts. They look like a great visual way to see where you have been and need to go, I just love them. Sun, 7 Sep 2014 18:06:34 EST cant get my points for sparks book I clicked on the link to purchase the Spark Book and bought it off Amazon (one of the choices of merchants) now my 500 points are not showing up.. Sun, 7 Sep 2014 15:31:40 EST Friend Request I thought there was a place where you get friend request, but I don't see it now. How do you know someone has sent you a friend request? <em>38</em> Sparkmail? Feed? <BR> Sun, 7 Sep 2014 10:32:35 EST Mobile app Doesn't access common foods Several times I searched a fairly common food using my phone, and was told no results were found, only to get on the computer afterwards and find dozens of listings that matched my search. <BR> Example: Last night I ate salmon for dinner. Salmon is a pretty common food. I searched for it on the mobile app with my phone and all it came up with is some Trident salmon patties. I checked and made sure I wasn't on "recent" or "favorites", but was instead on search. I tried entering it as alask... Sun, 7 Sep 2014 09:22:56 EST Where do you get the SP award icons I noticed that one member has no photos on her Spark Page, just the icons that say 'Lost 5 pounds' or other notations that are motivational. <BR> Are these available here on the site? I tried copy pasting one of her icons, and was able to snag it, but it looked like it saved disproportionately, and I also would like to see if there is a selection available. <BR> thanks for any help! Sun, 7 Sep 2014 07:05:37 EST Spark Team points on Mobile App - where did it go? On the mobile app (I am using on iphone) you could get points for your SparkTeams. As I love using the mobile app, this step was a fun start of my day. Does anyone know this feature was taken out? Or is a new release scheduled to have more extensive functions to give points to as well as interact with your SparkTeams in a later version? <BR> <BR> SparkPeople - please advise. While this is not crucial, I love the look and feel of the new app, it would be great if this can be put back. If in t... Sat, 6 Sep 2014 21:03:14 EST My Planner Did SparkPeople eliminate the My Planner and the private journal? I can't seem to find those two items anymore. <BR> <BR> Thank you! Sat, 6 Sep 2014 17:35:44 EST Reset my WI day I just posted this on wrong thing,I WI ON WED.,but want to change myWI day to Sun. since fitness tracker runs that way!! Help!! <BR> Allie Sat, 6 Sep 2014 16:03:41 EST PHOTO GALLERY UP LOADING I HAVE BEEN TRYING FOR DAYS TO UPLOAD PICTURES TO MY SPARK PAGE, I GET AS FAR AS UPLOAD NOW, I CLICK AND NOTHING HAPPENS PAST THAT. I HAVE EVEN TRIED POSTING SOMETHING THAT I HAVE ALREADY DONE AND REMOVED,, THESE ARE JPG AND ARE THE SAME SIZE AS ANY OTHERS I HAVE POSTED, I JUST DON'T KNOW WHAT TO DO ANYMORE AND AM GETTING DISCOURAGED <BR> NANCY Sat, 6 Sep 2014 12:31:25 EST can't get points for slide shows Since the latest site code change, I can no longer get points for slide shows. They all say "sparkpoints already awarded." Supposedly with the latest changes, you can always get points on articles now and, in fact, there is no longer the option to reset article points in account settings. So I seem to be out of luck. <BR> <BR> This is the latest page where this happened, but not the only one. <BR> <BR> <link><BR>ow.asp?show=84 </link> Sat, 6 Sep 2014 10:43:09 EST Ad prevents selection of Emoticon The Transitions ad not only continues to pop up incessantly, it pops up when you try to select an emoticon, covering the entire window. When you X out, you have to click on the Emoticon button again. <BR> <BR> This sabotage creates a negative attitude toward the advertiser. Fri, 5 Sep 2014 21:54:01 EST Add a food not working? When I click add a food, it makes it so the date goes to the top of the page, but doesn't bring up a add a food form (add a food button is under the protein category column on food page). I've tested it in firefox and chrome and happening in both. Any ideas? Fri, 5 Sep 2014 18:10:38 EST Where can I find nutrition info for typical foods? I am assuming there is information somewhere on SparkPeople web site on how many calories, fat, protein, carbs are in typical foods (1 apple, 1 banana, 3 oz of chicken, etc.) but I cannot find it Fri, 5 Sep 2014 13:32:56 EST Getting Emails I don't receive notification emails for replies to message board posts. I added the mailer address to my contact list at gmail, I checked the settings in sparkpeople and it shows that I am subscribed to message boards... I'm not sure what to do next. It is also clicked below that I want to receive an email when someone replies. <BR> <BR> Thanks. Fri, 5 Sep 2014 12:02:30 EST favorites how do i access my favorites/saved articles, and also my saved recipes?? ..i am tired of searching all over for them and only finding them ever by accident, and then you change the pages all the time and i can't find them again .. thank you maybe you should have a link to them in a very obvious spot on the start page .. or under one of the tabs .. cause if it is there it sure never is on my page .. LOL Fri, 5 Sep 2014 11:35:38 EST Dongle for Tracker not Working Hello All, <BR> <BR> The dongle on my tracker seems to have given up on me, won't light up/sync. I've run all the checks from the FAQs and double checked all the ports are working, but no luck. Anyone else have this problem? Fri, 5 Sep 2014 00:33:58 EST Sparks honors guarantee on tracker Recently I had problems when I changed the battery in my tracker. It leaked at water aerobics and stopped working. I wrote to Spark and they immediately made arrangement for me to get a new tracker which I now have and it is working great. Thu, 4 Sep 2014 15:40:03 EST Reset my weeks?? I've looked all over, but can not find how to set my weeks to run from Thursday - Wednesday. I want to be able to see my fitness points to coincide with a different week structure. (Hope this makes sense). Do I have to reset my profile? Thu, 4 Sep 2014 12:43:14 EST Ad preventing Daily Bonus Spin! Help please. I've got a resistant Horizant ad that will not let me get to my Daily Sparkpoints Bonus Spin. Yes, I have a popup blocker which does not stop this. I've tried waiting it out. Clicking on it. Refreshing the page. Opening the page anew. Nothing helps. <BR> <BR> I understand we need sponsor ads to keep the site free but it's ridiculous when the ads prevent you from actually using and enjoying the site. I want my Daily bonus spin. <BR> <BR> Thanks! Thu, 4 Sep 2014 12:07:33 EST I want to track/streak days not weeks but...... I want to be able to keep track of a minutes a day streak in days not weeks. My trackers and streaks page seems to only want me to keep track of weeks. Am I doing something wrong? Is there a way to track/streak days and not weeks? I want to keep track of doing ten minutes of fitness a day and it only does it in weeks. Advise please! Thu, 4 Sep 2014 11:20:30 EST tracker not syncing The last time my tracker minutes synced to the site was on 8/31. What changes were made and what do I need to do to get this fixed so that they show now? Thu, 4 Sep 2014 10:22:09 EST Can't run app on iOS 6 I have a not so new iPhone 3GS that has iOS 6 and wont update past that. If I try to install the SparkPeople app, it says I need at least iOS 7. Is there any chance this will change ? Thu, 4 Sep 2014 06:49:58 EST How do you know who has added you as a sparkfriend How do you know who has added you as a sparkfriend? Thu, 4 Sep 2014 06:29:58 EST how to get rid of old tracker and install new one Thank you so much I have received my new tracker in the mail, but now I need to know how to get my computer to recognize the new device. I am computer illiterate, so please take me through it step by step. <BR> Thank you <BR> Linda Wed, 3 Sep 2014 11:25:01 EST Daily SparkPoints Daily Spin Has something changed? The "Daily SparkPoints Daily Spin" wheel was popping up when I changed Spark pages after I reached 25 points... BUT, since the 1st of the September, it has not happened automatically... I have to go to my Spark Points page and click on that activity. Just wondering what has changed. Wed, 3 Sep 2014 10:28:48 EST How do I "save" a Message Board Topic? I used to be able to "save" message boards that I frequented. Now, I can't find any "save" icon on the page. I can still subscribe but I would like to be able to access them through my "favorites" list. Tue, 2 Sep 2014 19:39:46 EST Mobile App Update - Spark Tracker sync??? The new mobile app allows for Fitbit, Jawbone Up, or RunKeeper app to feed your step data into your SparkPeople account from your mobile phone. Does this mean that it does not allow the Spark Tracker to sync? Any assistance would be much appreciated! Tue, 2 Sep 2014 19:29:55 EST Is there a problem with the Bonus Wheel? I spin the Bonus Wheel every day, and I do get the bonus Spark Points, but my Spark Points Page always says that I "did not Spin the Bonus Wheel today" <BR> <BR> This just started showing up a couple of days ago, and I checked back as far as August 1st, and every day is now showing the same message. <BR> <BR> I do appear to be getting the points, but am wondering why I get that message? Tue, 2 Sep 2014 15:11:10 EST user comments and reviews on recipes This is just a suggestion on the reviews on sparkpeople recipes, the first review is always listed first instead of the latest review. The reason this is a problem on many recipes is because they have obviously undergone a revision but the reviews reflect the original recipe. An example of this would be the recipe for Chicken enchiladas from Chief Meg at <BR> <BR><BR>tail.asp?recipe=674526&comment=all#com<BR>ment234127 <BR> <BR> This recipe has all... Tue, 2 Sep 2014 13:48:27 EST Hyperlinks I cannot get a hyperlink to work in the message boards. HELP! I have tried everything I can think of. Thought I was computer literate, but now not so sure... <BR> <BR> Thanks! Tue, 2 Sep 2014 13:41:08 EST HAPPY DAY! Just wanted to let you know: I didn't do anything different today when getting to Spark People. BUT the tracking on the Start page for healthy habits IS WORKING! Isn't that silly how something so little can make a difference in the outlook for the whole day. I wonder how all those dozens of other people who were writing in on the Track Points subject are doing. Did everyone get fixed? Tue, 2 Sep 2014 11:46:55 EST re: facebook posting Hello again, it's me! <BR> on Start Page / acct page / community tab / <BR> there is a box labeled pre-check for facebook post. <BR> <BR> Now I have checked that box and I am frequently getting a pop up that says posting is blocked. Which begs the question .... I don't think I have a facebook connection to Spark People.. How do I make sure that there is no connection ? and how do I make sure that there are no auto-magic postings to any facebook account of any of my information? <BR> <BR>... Tue, 2 Sep 2014 08:33:52 EST Coaching on the go Excited about the updates for the site! How do I update my ap? Thx Tue, 2 Sep 2014 06:16:17 EST 25 Lifetime Miles award Hi can someone please explain what '25 Lifetime Miles award' means, this is the first time I have got one of these! Tue, 2 Sep 2014 04:36:48 EST re: leader boards Apparently Spark People automagically allow my Spark Points to participate on the team leader board <BR> <BR> But what magic is missing that my fitness minutes do not translate to the team leader board ? <BR> <BR> Is there a way to select which of my teams get my minutes and or points for their leader boards? <BR> <BR> All teams are not created equal... I have preferences as to which teams receive the data.. Mon, 1 Sep 2014 21:30:56 EST more activity 'on Start page is still not working It hasn't been in a week or more ...i can check off reading and 10 min exercise one and all the rest but not the drinking, mood and sleep ones for points and we used to be able to go back and get points for our teams if we have been gone but now it's random some days you can others say you have to many bonus points or something . Mon, 1 Sep 2014 15:47:25 EST Customization ignored on "Today on Spark People" All topics are now being displayed, not the ones I selected from the Customization list. Mon, 1 Sep 2014 14:09:21 EST Fitness points I am not sure if this is the right place to ask this but here goes. <BR> <BR> I would like to know how someone can get 2000 points (fitness) on the first day of the month. <BR> <BR> I am not complaining just asking as I would like to see if I can do it. <BR> <BR> Mon, 1 Sep 2014 11:16:53 EST food list How can I put in my own food with calories and such. When I click the add food not on list link it's blank. Mon, 1 Sep 2014 09:12:18 EST How to get a weight loss tracker? On peoples post there is a tracker I was wondering how to get one set up. TIA Mon, 1 Sep 2014 08:28:11 EST Suggestion: Sparkstreaks I have not been able to find this function but I believe it would be an awesome addition! <BR> <BR> I would like to be able to create my own Sparkstreaks! <BR> <BR> So if I want to burn 3000 calories/week on DDR then I would be able to tick off when I have done that and show a streak! <BR> <BR> <BR> Would be <em>345</em> <BR> <BR> <BR> <BR> <BR> Also, it would be nice to be able to find where my saved articles went... Mon, 1 Sep 2014 01:49:56 EST Sending Team Goodies auto command I was sending Team Goodies this evening, and had put CAPS-LOCK to enter the names. All was going well until I reached team member *JENNIE* (with the asterisks). I realize now that I should have switched out of CAPS mode, but I hit SHIFT * and the system automatically sent the selected goodie to everyone who's name I had typed, but with no message! <BR> <BR> Some suggestions: <BR> 1. Don't allow CAPS-LOCK SHIFT * to send the goodies. <BR> 2. If that combination is going to be a keystroke... Mon, 1 Sep 2014 00:27:00 EST Need Tech help! My Nutrition Tracker is off. Apparently, my cholesterol is being tracked TWICE -- one tracks 0-250, the other reads 0-300. Each has a different daily number tracked. <BR> Can this be fixed, please? <BR> Thank you! Sun, 31 Aug 2014 18:48:24 EST Planner/Calendar/Journal Still available? I cant seem to locate the planner/journal function that used to be under "My tools" (that's gone too). Is that still an option for personal journaling if so, how can I find it? Been gone for a while a lot has changed :) <BR> Thanks! <BR> <em>252</em> Sun, 31 Aug 2014 13:32:25 EST Body Media not syncing I have clicked the sync button on my fitness page for both yesterday and today and it will not sync. I know that information has been uploaded to my Body Media account. Sun, 31 Aug 2014 06:53:18 EST Display on Daily Nutrition Report Can someone ..please...put this on a "To Do" list?! <BR> <BR> On the Daily Nutrition Reports: edit the colored areas of the charts so they match the limits of each least for the Carbs/Fats/Protein components...! Its a pretty useless visual to have the incorrect ranges highlighted...and I wonder how many people just look at the colored areas and think, Oh I'm fine today!! <BR> <BR> Its been this way since I joined Spark, so for several YEARS at least.... <BR> <BR> Other t... Sun, 31 Aug 2014 00:04:26 EST SparkPage's Fitness and SparkPoints... I noticed on my SparkPage under Profile, my Spark Points and Fitness Minutes aren't showing up. Just wondering why, and how do I get it to show back up? Sat, 30 Aug 2014 19:21:06 EST "Click to see nutritional information", not workin "Click to see nutritional information", not working. <BR> Thank you! Sat, 30 Aug 2014 16:05:58 EST Spark Emails Won't Open I can see my Spark emails and read them on the email screen, but when I try to open them or get the points the page won't load. It happens every time since yesterday. Anyone else experiencing this problem? I can go online to Spark and do whatever I need without incident. Just can't open the emails or get the email points. <BR> <BR> When I post a blog and get an email notice about replies, they come through just fine. Sat, 30 Aug 2014 08:54:01 EST Do Popular Blogs Featured show any longer? Is there a place other than the friend feed where a featured blog shows up? <BR> I used to click on spark pages; see new blogs posted/ and a link to popular blogs.... do not find now.......... <em>38</em> Is it somewhere else <BR> (I did click on the new links 'today on sparkpeople' and it showed featured links; mine is a new popular blog was not there. Just wondering.......... the ones I saw were there a day ago too. Sat, 30 Aug 2014 05:41:57 EST Recipe Maker I'm trying to track my foods for the day. But a lot of the things I eat are recipes that I made. So in order to get the nutritional information I thought I had to enter the recipe into the Recipe Maker. But it wants me to save and share the recipe and type in all the info on how to make it. I don't need all that nor do I need to share the recipe. I just wanted to track the nutritional value of what I ate. How do I go about doing this? Fri, 29 Aug 2014 17:08:27 EST How do I find my "favorites" list? We used to be able to save things as "favorites" and now I see we still can but I had no idea we could do this. This should be on our page or the Start page. <BR> <BR> I see the previous answer as to how we can still do that for a new article <BR> but when I click out of it how do I find it again without going on to save something else? Fri, 29 Aug 2014 13:22:29 EST tracker don't see anything I've recorded Fri, 29 Aug 2014 12:06:55 EST mutual friend feed Hi, <BR> With all the recent changes I was just checking to see if we lost our mutual friend feed or if it's moved somewhere? <BR> <BR> thanks Fri, 29 Aug 2014 10:32:03 EST Can't update Sparkpage from iPhone :( Think I finally realised why I get strange messages about "don't use HTML" (which I'm not) while trying, repeatedly, to update my Sparkpage. <BR> <BR> FUNNY... since I can update my Spark blog from my phone, but not my main Sparkpage! <BR> <BR> It's great that so many SP functions DO work from my mobile/iPhone, yet my best guess is that, unfortunately, updating my Sparkpage doesn't. We hope this can change! It would be so much more convenient! Fri, 29 Aug 2014 08:14:11 EST Friend Feed Only Goes Back a few Hours I was going to write and ask why the friend feed only went back a few hours when I realized that the prev and next buttons were displaying under an Ad to the right. Is this by design or an error? <BR> I preferred it below the last post. <BR> <BR> Thanks. Fri, 29 Aug 2014 07:32:01 EST Calorie Count for Raw Peanuts is Incorrect<BR>?food=raw+peanuts <BR> <BR> I think the calories are not for one CUP, but one OUNCE. <BR> <BR> See what the "Peanut Institute" says. <BR> <BR><BR>acts/nutritional-breakdown.asp Fri, 29 Aug 2014 00:07:51 EST Link to the Spark Store? Gone? Moved? Shouldn't it be easy to access Spark merchandise? <BR> I'm giving a presentation at a health fair in Sept and wanted to wear a spark T Shirt for visibility. Doing a search helped locate what I wanted, but it shouldn't be that hard. <BR> <BR> Did the link disappear during the site redesign? <BR> Did it move somewhere and I just don't see it? <BR> <BR> I had a similar incident occur during the site redesign in May. I was to give a "healthy lifestyle" presentation that included demonstra... Thu, 28 Aug 2014 14:01:30 EST How do I stop videos from automatically playing? I can't seem to find a place on SP or on my browser to stop the auto-play of videos. Often I've clicked on a link to a page for the printed info and then all of a sudden a video starts playing. That video isn't even visible in my browser window because of the size of the window, and usually the audio level is too high. <BR> I'd really like to be able to choose when a video starts playing, if that's possible. Thu, 28 Aug 2014 11:28:14 EST weight report changes from pounds to KGs Hi! My weight report changes from pounds to kilograms, no matter what I enter. Weird! Can I make this consistent? I sometimes get a message in my feed saying I've lost 75 pounds because it reads the number in kg instead of pounds! Thu, 28 Aug 2014 09:24:23 EST Monthly point totals... how do some get so many? How do some members accumulate so many points. I get the maximum per day most days. The only exception is I do not get the 25 points for spark coach. That would only give about 750 extra for the month. How do some members end up with more than 2000 points than me at the end of the month? Thu, 28 Aug 2014 08:55:03 EST NEW LOOK MESSAGE BOARD I am unable to locate the SAVE button on the message board. <BR> For example: <BR> <BR> <link><BR>sageboard_thread.asp?board=0x1167x5870<BR>7835 </link> <BR> <BR> <BR> Any help in locating it? Thu, 28 Aug 2014 07:41:26 EST HELP! Food Tracker is not working! When I'm looking for a food, it does open the suggestion list, but then when I choose one, nothing happens - the Add menu is not opening! <BR> Also, it doesn't let me switch between Search, Recent and Favorites tabs. <BR> Luckily, I have the Android app on my mobile which lets me track and is synced... but no way to tack on the computer! <BR> Has it happened to anyone? Wed, 27 Aug 2014 22:36:51 EST What do I do if my fitbit is not working properly? My fitbit is acting funny today. Early this morning fitbit was showing 1688 steps when normally it would have been 500-600. I knew this was wrong. Later in the day showed I had 5.72 miles when I am sure it should have been less than 4 miles. Then it started backing up and at times showed .48 miles or .87 miles. Am worried that I have lost the whole day. Wed, 27 Aug 2014 21:59:35 EST Friend Feed When I'm on my Spark Page and look at the Friend Feed it doesn't show all the exercises that I perform. It usually only shows 2. Do my friends see everything and not me? Or do they only see a limited amount. Wed, 27 Aug 2014 21:47:16 EST Syncing fitbit not working I synced my fitbit and it shows my steps but no calorie burn calculation. I have been working hard and active all day where is my figures? <BR> <BR> I checked my fitbit page and it shows 1142 calorie burn. I spent the last 9 hours being very active so I know I burned calories. Wed, 27 Aug 2014 18:28:00 EST creating a ticker could someone tell me how to put a ticker on my page Thank you Wed, 27 Aug 2014 18:24:49 EST Mail Preference Setting problems I'm getting very upset indeed. I have to check my E-mail settings every day because they keep dropping out without my doing anything to them. And tonight, I got the message that someone has unsubscribed me. WHAAAAT? I never, never, never want to unsubscribe from SP, it's my daily lifeline. I keep unchecking the 'Never send me emails again' box - then, a couple of days later, no emails… I look at settings and yup, same thing has happened, there's a nasty little tick in the box. And it ha... Wed, 27 Aug 2014 16:43:40 EST Month-Year Minutes THANKS for the new Month-Year Minutes tracker on the fitness page! Wed, 27 Aug 2014 14:31:10 EST Recent Posts I can no longer find this on the revised website--it used to be at the lower right column. Help! Wed, 27 Aug 2014 13:09:55 EST creating new foods Hi, <BR> I am tracking with my partner, and want to create some of our go to foods, like our morning smoothie - how do I create a food in the calorie tracker that can be shared publicly, not just go into my favourites? <BR> <BR> Thanks, <BR> JB Wed, 27 Aug 2014 09:54:22 EST Can't change order on "Today on Spark People" For the third day in a row, I've found items under the "Today on Spark People" to be in the wrong order. That is, they're not in the order I selected. I can't change what shows there and I can't change the order when using the "Customize on Spark People" link at the bottom of that column. I've even deselected every item except the spark points, clicked on "save settings" and nothing changes. <BR> <BR> How do I get my spark points back toward the top. This is the first item I check on the fir... Wed, 27 Aug 2014 08:55:51 EST Spark Page Search <BR> I went to Community SparkPage and tried to search for Specific users. when I click on the "Search Button" absolutely nothing happened, SparkPeople did not respond... I do believe that button is not connected. Oops! Wed, 27 Aug 2014 06:26:08 EST New layout/messages I noticed that the site has undergone some changes. I used to have a message box at the top, but now I don't know where it is. <BR> <BR> Where can I access my messages/email from within the site? Thanks Wed, 27 Aug 2014 04:17:35 EST Nutrition tracker kaput? This evening, I can't enter foods I've searched for to the nutrition tracker. From favorites, yes. From a search or from other members, nope. Even tried entering manually. Nope. <BR> <BR> Temporary glitch I hope! <em>38</em> <em>198</em> <BR> <BR> Should add, this is on a desktop, not the mobile ap. Wed, 27 Aug 2014 02:46:11 EST Friend Feed Why does my friend feed only show eight hours of my friends activity?? Tue, 26 Aug 2014 23:58:28 EST No weekly activity count? Don't see one With the change do we not have a weekly total on the front page on the right side like before, or is mine not showing up? Tue, 26 Aug 2014 23:57:24 EST Tracker battery life Hi everyone, <BR> <BR> Quick question regarding battery life ~ I started using my tracker in June and it is already showing only 24% left of battery life (with the site suggesting I replace it). <BR> <BR> I thought the battery life expectancy was more between 6 and 12 months. <BR> <BR> Any idea why mine would be going so fast ? <BR> Thank you, <BR> Patty Tue, 26 Aug 2014 22:09:14 EST No sparkpoint credit given for web search Every time I do a Sparkpeople websearch on the site, it doesn't give me my one point credit for it. I have the option to choose to have it search the web or search Sparkpeople, and I always choose to have it search Sparkpeople. It still never gives me a Spark point for my search! It's REALLY frustrating! Tue, 26 Aug 2014 19:53:04 EST SparkPage Search/Buddy Finder The SparkPage Search/Buddy Finder search function is not working. Tue, 26 Aug 2014 18:54:10 EST Ad Covers Team Image (Picture) The spark activity tracker ads and others cover our team(s) image. Can anything be done? <BR> <BR> Thanks. Tue, 26 Aug 2014 16:19:04 EST Trivia results covered by SP ad When I was playing Trivia yesterday and today, the Results Box, (formerly found immediately above the question area,) has been moved the the upper right of the page..... But there is a Spark ad (usually for the Spark activity tracker or for Spark Coach) that covers most of the Results Box. <BR> <BR> There is lots of blank (white) area on this page so can the results box PLEASE be moved to an area of the page where it would not be covered? I like to see how I am doing as I go along..... Tue, 26 Aug 2014 15:36:15 EST my log in information not being remembered My log in information for any sites I'm on got erased and I've had to input them again on each. I've done that daily for at least 4 days with SparkPeople and each time asked that it be remembered and it isn't. When I leave the site I am not logging off either but each time I go on I have to redo my user name and password - very annoying. Why won't the remember it feature work? Tue, 26 Aug 2014 14:01:53 EST How to update non-caloric nutritional values? Hi, <BR> I like the feature that will automatically adjust my caloric intake goals/requirements as I add in my fitness events. However, I noticed that the other, non-caloric, trackers do not update correspondingly. Is there something I can do to allow this adjustment to happen? If not, how do I report this as an error or improvement request? <BR> Thanks Tue, 26 Aug 2014 11:25:58 EST Planner/journal Since the planner/journal is being phased out for new members, do old members need to save our journals locally? Tue, 26 Aug 2014 10:51:51 EST Revisiting past days nutrition trackers Let's say I wanted to check on a specific day in the past on my nutrition tracker. Let's also say from a couple of months ago. Is there an easy way to do this other than using the back arrow which only goes from day to day? Is there nowhere to input a date which you wish to see? (Same with fitness tracker). Thanks. Tue, 26 Aug 2014 10:30:05 EST Resetting Health A-Z It used to be under settings that I could reset the Health A-Z articles. Can we not reset these any longer? Thanks. Tue, 26 Aug 2014 10:27:35 EST Tracker ads blocking? Why are the Spark Tracker ads covering team logos on the team pages? Tue, 26 Aug 2014 09:19:24 EST Where is Skinny jeans Challenge on tracking page.. I signed on for the Skinny Jeans challenge but I do not see a place for the points to be added to my Tracking Page. Is there a spot? OR perhaps there is just not... LOl Tue, 26 Aug 2014 08:38:34 EST didn't receive spark points I downloaded the mobile APP and did not receive the spark points for it. What did I do wrong? <BR> Tue, 26 Aug 2014 08:36:36 EST No spark notifications Hiya, <BR> Is there a problem with spark notifications? My inbox is remarkably empty this morning, and I know stuff happened while I was asleep. <BR> Regards, <BR> Lex xxx Tue, 26 Aug 2014 04:27:45 EST Profile Picture Changes When Editing Page Every time I edit my Spark page, and I change either the second or third picture, it will change my profile picture, too. Profile picture should not change when I change any other picture on my Spark page. Mon, 25 Aug 2014 23:01:26 EST Changed again Where do I find my recent posts? Mon, 25 Aug 2014 20:13:13 EST Message Board Font size Just wondering if you folks did something to the display font on the Message Boards recently? I hadn't changed anything here at home, but everything looks l-a-r-g-e today. And if I use the Cntrl+/- key on my computer it either makes it too tiny to read...or very much larger.... <BR> <BR> sigh...computers...!! Can't live with 'em... can't hardly live without 'em! <BR> patti Mon, 25 Aug 2014 17:23:05 EST Lost In Translation I like some of the changes to the website. <BR> <BR> In particular, the new arrangement of the "my Spark Points" page is great! It makes it easier to locate specific things, and they are grouped in ways that make lots of sense. <BR> <BR> However, at least one thing seems to have been lost in the shuffle; the points for blog entries. <BR> <BR> Additionally (and perhaps this is unrelated) when I tried to email Spark People support from my email, it informed me that there was ... Mon, 25 Aug 2014 12:40:03 EST Is it just me or... Did everything change here? <em>40</em> Mon, 25 Aug 2014 10:25:06 EST How do I view someone else's nutrition tracker? How do I view someone else's nutrition tracker? Is that possible if they have it set to public? Sun, 24 Aug 2014 22:57:39 EST showing up in searches how to change from app Hi, my friend just signed up at my suggestion. I want to add her as a friend, but I can't find her page. I know how to change settings so her page will show up, problem is she only has a phone and uses the app. Can she change settings on the app to allow her page to be found? She can't figure out how and I don't have a cell to download the app. Thanks if anyone can figure it out. Sun, 24 Aug 2014 21:39:39 EST Spark on facebook Hi everyone! <BR> I am new because <BR> I really need to start loosing weight the healthy way and whats the most important thing- I need to make it this time&#128554; <BR> But dont want others to keep on asking me if i really lost weight already so,thats why I dont want my friends to see my Spark-way on facebook. I am not really good in technics and I am not sure how to make sure nothing is posted on my facebook page. Can anyone help- how do I see that I am not posting on facebook??? <BR> T... Sun, 24 Aug 2014 09:19:18 EST The Scale Can anyone tell me where the weigh in scales went to, it used to be under the wellness section, You could enter your calories eaten, how many fruits and veggies, how much water, how much sleep, exercise for the day and it would tell you whether you were : <BR> On Your Way, Healthy, Very Healthy!!! Thank you. Sat, 23 Aug 2014 21:37:40 EST finding videos My husband saw a video yesterday and told me about it but I don't know how to find it. It was about a cafe in Canada? that makes you "sign" your order. I am deaf and wanted to see it but where do I look? Sat, 23 Aug 2014 18:26:59 EST exercise videos won't stay on. I get the exercise videos on youtube fine but every time I try a spark people video, It stops after just a couple of min and a circle keeps going around and it never comes back on. It has been like this for a very long time. I gave up for months then tried again today after doing youtube videos and the same thing happens. help Sat, 23 Aug 2014 16:26:08 EST Instructions for setting up a Spark Page I thought there used to be a link from one of the drop down menus that gives instructions on setting up a Spark Page. I can't seem to locate that now. I'd like to send it to a new member. What am I missing...or did I dream that? Thanks in advance. Sat, 23 Aug 2014 14:29:50 EST Change Fitness Setup I recently increased the number of days that I work out and have added strength training to my fitness schedule. I have looked everywhere it seems, and I can't find where I can change days/minutes/cardio or strength planned on my fitness tracker. Where can I edit this information? Sat, 23 Aug 2014 14:20:02 EST Starting over How do I delete old weight/measurements and start over? Sat, 23 Aug 2014 10:33:24 EST FitBit issues. Ever since I linked my SP and fitbit account, I noticed that the spark people account shows more minutes than my fitbit account.for example I walked for 118 minutes today... However, when my fitbit flex syncs to SP it shows 148 thereby causing my calories to be off. I have to chance the minutes manually and guess at the calories. This can't be good. Sat, 23 Aug 2014 00:41:23 EST unable to go to "edit my spark page" Hello, <BR> I'm enjoying free access to this resource! <BR> I am wanting to share my tracker. So, I found instructions on your site to go to "Start" and go to the "community" step. From there, I should click "My page." Well, the link is deactivated and there is no where to click... <BR> is there another way to get into "My page?" Or is that link just under construction..? <BR> <BR> Thanks! <BR> -Shay Sat, 23 Aug 2014 00:33:40 EST SparkMail Outbox I sent a reply to an iquiry via SparkMail. Now someone else has asked the same question. I want to copy my previous message. How do I find my outbox to copy the mail? Fri, 22 Aug 2014 14:57:03 EST Blogs...? I have my SP page turned offline (so no one can see it). If I write a blog will it be viewed by everyone? <BR> <BR> <em>304</em> Fri, 22 Aug 2014 13:50:22 EST Curious: "[Someone] crossed 700,000 SparkPoints" So many of these announcements have been plastered on Friend Feed. Is it automatic or have the individuals chosen to broadcast the auspicious occasions? Fri, 22 Aug 2014 10:33:23 EST Activity Tracker I lost the USB part of my activity tracker UGH! Can I get another one? Or do I have to purchase a whole new one? I tore through my whole vacuum cleaner bag YUK! No where to be found, maybe the dog ate it. <em>39</em> Fri, 22 Aug 2014 09:46:46 EST Video not working I was looking at my SP page part 2 and saw a video I wanted to see but when I tried to play it it gave me a black screen and an error. This is happening a lot and it does not help to have videos for the members to watch and then they are not able to watch them I have a screen pic. Thu, 21 Aug 2014 23:00:14 EST Many Favorites marked "not able to be shared" I have many favorites of which are older entries. While I can add new favorites and share them, all older ones all say "not able to be shared". They do not seem to be out in the shared area when I search for them. Can you tell me why? Thank you. Thu, 21 Aug 2014 13:04:01 EST Points for reading Articles I've noticed since the redesign of Articles and Videos pages that I can read the same article over and over again (I just did that, read the same one 5 times in a row) and get points for each time I read it. Is this how the new layout works? It used to be that you would get 3 points per each one read, but no points for re-reading it. Is this a bug? <BR> <BR> OK...picky maybe but PA/QA is what I do for a living so things like this stand out to me. <em>334</em> <BR> <BR> Using Firefox 31.0 Thu, 21 Aug 2014 12:01:09 EST Help checked to quickly ( excited lol ) help when I set up my choices on SP I checked vegetarian instead of Vegan and now i can't figure out how to change it Wed, 20 Aug 2014 20:02:01 EST How to track "more tracking" goals? On my home page I see the section more tracking, but cannot track my goals of eating veggies, drinking water, mood, etc. Wed, 20 Aug 2014 18:04:23 EST Healthy Habits not working on main page Anyone else having problems getting the quick Healthy Habits to work? Personal goals I have set with a check box work but I am not able to click on water and fruits/veggies to tick those off. <BR> <BR> I am using IE at work and Chrome at home - not sure if this works at home or not as I haven't checked it recently. Wed, 20 Aug 2014 09:35:26 EST Cannot Set Fast Break Goals I have tried multiple times on different browsers, first in January and again over the past couple of days. This is the message I get: <BR> <BR> "Some information was not passed correctly <BR> <BR> Please press the back button on your browser to re-enter the information. Or click here to go back." Wed, 20 Aug 2014 03:02:10 EST SparkPage won't update I keep getting this message even though I'm NOT using HTML or any related marks. Thanks. <BR> <BR> "No html Please! Also, you cannot use 'x' or 'x' in your message. <BR> <BR> Please press the back button on your browser to re-enter the information. Or click here to go back." <BR> Tue, 19 Aug 2014 23:25:23 EST Updating Nutrition tracker on Mac Hi, I have a new Mac having changed from windows 7, I find that the Favourites and Recent tabs do not load, or take a long time, like more than 10 minutes if at all, on the Mac and yet I go to my husband's windows laptop and they load immediately. Is there a setting on Mac that prevents this? Tue, 19 Aug 2014 19:42:29 EST Can't update my personal information and signature I went in earlier and updated my personal information and signature on my spark page to reflect the mileage I have walked. I noticed an error in it and went back to make a change but now I keep getting the following error: "No html Please! . . ." I can't even put in the full error message here or I get the error message. <BR> <BR> Here's the STUPID part! The "html" was added through "ADD A LINK" some time ago and was present when I made the change earlier. The changes I am trying to make... Tue, 19 Aug 2014 15:41:53 EST SparkDiet (I call them SP's Stages!) (1) Sticking to SP basics would be easier if those basics were more visible. <BR> I'm a strong advocate of the Stages and consider the Stages to be the foundation of change, and the important difference between "diets" and SP's philosophy, so I'm sorry to see that they have become less noticeable to the point that one must search to find them. SO: <BR> Why did they fall off prominence on he Start Page? <BR> ---------- <BR> (2) Please at least make the Stages' names working links on the Over... Tue, 19 Aug 2014 13:40:09 EST Tracking Cycling I cycled this morning for 20 minutes (sorry, tracker said it was only 19) and rode somewhere in the neighborhood of 2 miles. I have no odometer on my bike, but did the 1 mile walking route, plus took many side streets and added another 5 blocks to and fro to extend it even more. The tracker said I'd only gone .31 miles. So it obvioiusly didn't track how hard I was pedaling. How do I change the milage to make it more accurate? Tue, 19 Aug 2014 12:27:55 EST not registering my sparkpoints on the tracker I just lost over 40 points that are not showing on the tracker, Tue, 19 Aug 2014 12:23:14 EST cannot delete read mail from spark mail! I don't know what's going on, but cannot delete mail that's read from spark mail. Tue, 19 Aug 2014 12:18:15 EST Game Room Would it be possible to split the game room message board into two categories? One could include topics like keep the kitty on the first page and the other could include topics like boys names a-z. Tue, 19 Aug 2014 11:20:58 EST How do I find my post on the message board? I search the topic and I can see the first part of my post, but when I click on it to access it, I get the Message Board Content screen. I can find no way to find out which section the post is in or any way to get to it. Here is what I see " <BR> <BR> Is anyone taking Qsymia? | SparkPeople <BR> My story with Qsymia: I waited with baited breath for it to be approved. (I work in the medical field and was aware of the clinical trials and other ... <BR> Tue, 19 Aug 2014 11:11:46 EST Long Term "Other Goals" set up? I had some Long Term goals set up in my "Other Goals" page, and wanted to revamp them. I deleted them, hoping to start fresh, and then realized I was unable to find where to add a new Long Term goal. How do I set this up? <BR> <BR> Thanks! Tue, 19 Aug 2014 10:57:59 EST How to stop fitbit entry appearing? Hi, my fitbit has started syncing with my fitness page. I don't know what's happened for this to occur. I'm sure I originally had to tick or untick a sync automatically setting, but I can't find that now. <BR> <BR> I want my meals to transfer to fitbit as before, but I don't want my fitbit data carried over because it doesn't carry over correctly. eg, i will have had a sedentary day but it will tell spark I've burned about a thousand calories so spark then seems to think i've burned aro... Tue, 19 Aug 2014 01:23:53 EST Activity Tracker Points How can I verify that I received my 500 points for purchasing the Spark Activity Tracker ? Tue, 19 Aug 2014 01:15:32 EST Tracker flashing red My tracker suddenly started flashing red. It hasn't updated since this morning. Mon, 18 Aug 2014 19:19:07 EST Fitness Minutes not recording I've noticed this summer that when I record a large number of minutes (like 240 yesterday for kayaking) they don't show up on my weekly/monthly minutes. I tried dividing it into 4 entries of 60 minutes: no change. Is this only updated at weekly intervals perhaps? <BR> <BR> Thanks for advice/info. Mon, 18 Aug 2014 15:44:36 EST Facebook share not working I have been trying to share today's blog post about school lunches but it wants me to enter the URL rather than automatically populating the information. I checked to be sure I'm logged into Facebook and that I'm able to share from other websites. Mon, 18 Aug 2014 15:10:37 EST How do I get my streaks to be accurate? Every single streak is incorrect. They all have a randomly shorter time for the streak. I have signed in multiple times each day since I have joined, for instance (26 days). Mon, 18 Aug 2014 14:41:09 EST Ads! Ads! Ads! Look, I know this is a free service, but do we really need to see 3 Ensure Active ads on every page, all the way down? It is taking so long to load up a page, it's almost not worth it, anymore! And I have found this service very valuable. I don't want to take that long, just to track my food. I am NOT going to buy Ensure, no matter how many times they advertise at me. In fact, they sent me one of those floating surveys that would not close no matter how many times I clicked the X. I finally h... Mon, 18 Aug 2014 14:37:55 EST Syncing Fit Bit with SP I'm just wondering, is it better for me to enter my food consumed on SP or on the Fit Bit site in order to have the information on both sites correct? <BR> <BR> Also, I noticed the calories burned for my exercise this morning shows a big difference on the sites, why would that be? <BR> <BR> Thanks for your help! Mon, 18 Aug 2014 10:26:00 EST Food tracker?? Been trying to figure out how to put my food tracker on my spark page,can't seem to add it !! <BR> Have looked to make sure it's not blocked for any reason!!! <BR> What am I doing wrong??? <BR> Allie <BR> <em>24</em> Mon, 18 Aug 2014 09:24:53 EST Articles The way articles are set-up has changed. I understand that change is sometimes necessary and frequently beneficial, however, it is now much harder to find and article on a specific top, much less see what you have already read. <BR> <BR> While the way the articles are set-up is "pretty," in terms of functionality, it's nerve-wracking. <BR> Sun, 17 Aug 2014 22:44:27 EST Restting the weight and measurement trackers Is there a way to reset the weight and measurement trackers without resetting your whole spark people account? Sun, 17 Aug 2014 20:32:17 EST How do I delete teams? I have joined teams, but I want to drop some of them. I click on add/edit, but they don't show up. Neither are they searchable within the search choices. I found these teams elsewhere, but can't find a way to delete them. Instructions, please. Sun, 17 Aug 2014 19:37:37 EST Video workouts never play through! Does anyone else have this problem? I can watch videos without a problem on YouTube, but for some reason they NEVER play through on here. There are so many video workouts I want to do, but can't because it gets about a minute in and freezes and just sits with the "loading" circle spinning. I even leave and come back to it a few minutes later, and it's still there and spinning. <BR> <BR> I've refreshed the page, I've paused it before it could get going in hopes maybe it just needs to load fo... Sun, 17 Aug 2014 18:52:39 EST shopping list I have a question about my shopping list. So i will set my meals for the week. On a few meals i will add a custom meal. Now when i go to print my list, it will include the ingredients for the custom meal. <BR> <BR> The problem is it will also include items that i did not check off. <BR> <BR> Another words i will put check marks in all of the boxes for the suggested meals i want. On my custom meal the shopping list will also include the Un checked meal that i am replacing with the custom me... Sun, 17 Aug 2014 18:20:53 EST The check box to receive emails on comments on tea I do not want to receive emails when anyone comments on the posts to the team wall on my spark teams. I always uncheck the box - but it does not stay unchecked. Is there a way to have that box always be blank and you check it only if you want emails? Thanks for your help. Sun, 17 Aug 2014 18:00:22 EST Tracker widget For some reason my SparkPage and all my posts have a widget that proclaims I ordered a Spark Activity Tracker. I didn't order one and most likely won't in the near future. I have another tracker I use. Is there some way to remove this? Thanks! Sun, 17 Aug 2014 15:59:40 EST Why can't you flag articles as a favorite? When reading articles we used to could flag articles we really liked as a "favorite". That has been removed. I for one would like to be able to add more articles as favorites Sun, 17 Aug 2014 09:22:41 EST Why can't I access the Sparkdiet Stages? I am trying to use the four stages of the sparkdiet to help keep me on track, but I can not access any of them. Is there a reason for that? They all come up page not found... Sun, 17 Aug 2014 07:46:17 EST No credit for Top Stories I'm not receiving my spark points for the Top Stories section on the Start page. Any help would be appreciated. Today is the only day this has happened thus far. Sat, 16 Aug 2014 22:49:35 EST Removing friends that no longer have Spark pages I am going through my SP Friends List -- removing members who no longer participate or belong to SP. Some of them no longer have "clickable" links to their Spark page. Is there anyway to 'remove" them as a friend? <BR> <BR> Thank you! <BR> <BR> Terri Sat, 16 Aug 2014 20:44:28 EST New glitch in nutrition tracker I've noticed that with the recent changes that the nutrition summary at the bottom of the tracker page doesn't update properly after adding a food item. Specifically this is happening consistently with fiber. After adding a food, the total doesn't change until I refresh the entire page. Some of the other nutrients still do update properly as in the past. <BR> <BR> Just letting you know..... Sat, 16 Aug 2014 14:56:41 EST Not able to add a new food to my Nutrition I have been trying for several days to add a food I'm not able to find on the my trackers list of food. I have not had any problems, except when trying to add a new food. Are you aware of any issues? Sat, 16 Aug 2014 10:30:51 EST Is it possible to embed a YouTube video in my blog Is it possible to embed a YouTube video in my blog? I have seen Sparkguy's blog with embedded videos, but I only can figure out how to post a link. So I though maybe we can't do it. Fri, 15 Aug 2014 21:40:18 EST ads covering the import page I know there was a problem a while back where the column to click which foods you want to import is beign overlayed by the ads or side bar. My husband could not import a food item I added. I just when in and checked and my import page is missing the last column also. there is no way for us to minimize change only 1 part of the page. Please fix Fri, 15 Aug 2014 21:34:05 EST Success Stories Is there a way to search for a specific one? I have had a few members ask for mine. I thought that I had one published, but can't find it. Fri, 15 Aug 2014 12:43:05 EST Cardio Mileage/Pace Tracker Off I love to use the Mileage tracker to track the miles I run/jog or walk through out the week, but the pace calculator is WAY OFF. <BR> <BR> I have been averaging about 13:30 min/miles, but whenever I enter the mileage and time into the tracker for my workout, it calculates the pace as WALK: 15 min/miles. I have deleted and re-added my mileage several times. I can understand the tracker rounding up to a 14 min/mile, but a 15 min/mile makes me feel like I have walked my workout instead of jog... Fri, 15 Aug 2014 10:38:06 EST Team Bonus Points ?? SparkTeam Bonus Points Variable Bonus Points 0 ...Use Bonus Spins <BR> <BR> is it my browser? <BR> <BR> Not sure why I can't get Team Bonus Points any more ?? <BR> <BR> Fri, 15 Aug 2014 09:56:17 EST Can I reset to the standard Start page? I signed up for Sparkpeople through the YMCA, so my Start page displays YMCA information instead of the new Sparkpeople goal boards and such. The Y hasn't updated anything on their Start page in more than a year... can I transfer to the standard Sparkpeople setup? Fri, 15 Aug 2014 00:01:03 EST Fitness tracker seems incorrect Hi spark people, <BR> I am back from the brink, lost the 40 I needed to and then, within about 30 seconds began to put it on again. 8 months later and I am back to square one. Anyway, I am now using the Spark tracker app on my phone and I am pretty sure that the calories that are showing for the exercises I do are way off. They are too high. When I use other calorie counters ( fitday, etc). They show many fewer calories, like half, for the same exercises. Has anyone else gotten the feel... Thu, 14 Aug 2014 19:27:19 EST tracker battery got wet I changed the battery in my tracker and wore it to water aerobics as I have been doing since I got it and it stopped working when I opened it the battery was wet. Does this mean it is totally broken? Is this covered? What do I do now? Thu, 14 Aug 2014 16:47:02 EST Status bar - to track pounds lost Can you please help me? I can't figure out how to put this on. <BR> Thanks! Thu, 14 Aug 2014 15:38:22 EST Request to Delete SparkTeam Hi Coaches, can you please delete my SparkTeam? <BR> <BR> <BR> <BR> Thu, 14 Aug 2014 10:50:31 EST question about calories out/in how exactly do you know if you are burning enough? If I still have calories I can consume, I am assuming that means I came in under? <BR> can someone explain the start page calories in/out. <BR> thanks Wed, 13 Aug 2014 20:54:04 EST Fast Food Ads Are fast food ads really necessary? Today I saw an advertisement for coupons that featured Red Robin, Arby's, and Panera. None of those are particularly healthy options, and it is frustrating to see them advertised for while on Spark. Wed, 13 Aug 2014 16:31:43 EST Food tracker not adding up fiber correctly I have checked the detailed info for each of the food items I have listed within each meal, and yet the total fiber (a nutrient I told it to track in addition to the basics) does not add them up properly. I should have 11-15g, not the 3g it has tracked. I've tried reloading, but it doesn't seem to help. Wed, 13 Aug 2014 15:08:11 EST SPAT I can't get back into my spat owners team, it says i'm not a member. Last week I was working with coach jen on that team to get my spat to work. I have put in a new battery (Tues Aug 12) but it still won't work. I receive the little green notice that my tracker has downloaded successfully but it is not showing up on my page. My page still says the last download was july 31 and that the battery is at 30%. I have reinstalled the program and the usb and put in a new battery. It appears to ... Wed, 13 Aug 2014 14:59:10 EST suggestion for a change to the Fitness Tracker This is just a suggestion for a small change... <BR> <BR> When I track my Fitness, I always manually enter it from my Favorites. When the drop down appears it lists the type of exercise on the left then the minutes and calories burned on the right side. Here is what bothers me. The CALORIES ARE ON THE LEFT column and the MINUTES ARE ON THE RIGHT column. After you track it, and save it, it is displayed below with MINUTES ON THE LEFT and CALORIES ON THE RIGHT. It bothers me because I am always... Wed, 13 Aug 2014 11:15:37 EST Starbucks Ad Repeatedly Comes Up After Every Click I understand the ads on the website make Sparkpeople free for all of us and it is appreciated but this morning the "Shake Up Your Iced Tea" ad comes up after every click blocking the screen. Any suggestions for stopping or minimizing the ad? Wed, 13 Aug 2014 09:27:20 EST Weight Loss Ticker???? I can't see where to add it. I saw some instructions about it but When I click on "Edit my spark page" there isn't one there. Any suggestions? Wed, 13 Aug 2014 01:55:21 EST Flag points I do not see the flags for team points on my start page. I have been off SP for a while . Have they been discontinued? Tue, 12 Aug 2014 18:13:25 EST Not getting points With the new changes on SP, I'm not getting my points for sharing stuff on Facebook. I have shared 3 things and still no points. At first, you could "like" stuff on FB and get points, now you have to "share" things...just wondering why things keep changing and changing and changing. And why I'm not getting my points. Please help. Thanks! Tue, 12 Aug 2014 12:50:52 EST Reloading Spark Activity Tracker-Not Working I get the setup downloaded. Open it. It says verifying connection and then says I have no internet connection (which this post is evidence I do...). Help. <BR> <BR> This all started becuase the dongle was staying red after rebooting and everything...drove me bonkers. Finally decided to uninstall and reinstall and now having this issue. Mon, 11 Aug 2014 22:29:57 EST Activity Data communication ERROR How do I fix a Data Communication Error that my Tracker is giving me ?. Mon, 11 Aug 2014 21:33:41 EST How do I reinstate a member as a team leader I have a team member that was a team leader and stopped but would like to be reinstated as a team leader again . I add her as a team leader but it is stating that she isn't a member to the team? So how do I add her as a member so I can make her a team leader again? <BR> Mon, 11 Aug 2014 19:11:35 EST Deleting food groupings How can I delete several food groupings at one time? Doing it one-by-one is frustrating and time consuming. Mon, 11 Aug 2014 16:13:08 EST Comment Box Location on Blogs Hi there. <BR> What are the chances of moving the comments box directly under the blog post, and keep it there. <BR> When there are dozens of comments on a blog, you need to scroll down for a mile before getting to the comment box. <BR> Anyone else have issues with this? Or am I being petty? Mon, 11 Aug 2014 09:54:13 EST Spark Points for downloading mobile apps I downloaded the inspirational quote mobile app today, but did not receive the 250 spark points, why and what do I do to correct this Sat, 9 Aug 2014 13:18:32 EST Mileage trophy When I entered my miles this morning it put me over 100 miles (101.71) but I have not gotten the 100 lifetime miles award. Also is there some place to find the total distance not just the distance for the current year. That is nice to know, but I would like to know the total distance from the beginning. Well actually it would be from when I reset it in April. Fri, 8 Aug 2014 21:04:03 EST Can I edit my food favorites???? I'm sure it's possible to delete foods just can't figure out how!! <BR> Am going gluten free and need to make changes,any in put would be appreciated!!! <BR> Allie <em>24</em> Fri, 8 Aug 2014 10:03:33 EST tracker My tracker stop tracking yesterday afternoon. <BR> The battery does not need to change yet.. <BR> <BR> thank you <BR> Fri, 8 Aug 2014 08:42:50 EST tracker not working There is no light on the thumb drive at all and I cannot find any icon in my tray. Very upset Thu, 7 Aug 2014 23:30:21 EST Erasure of the fitness explanatory videos I cannot find anywhere the individual videos for all of the exercises that come automatically in the Fitness Tracker. I am not talking about the videos that are 5 min or 7 min long that are routines developed by Spark trainers. I am talking about being able to click on an exercise name in the Strength Training section and have an explanation of how to do it pop up along with a video showing me how to do it. They are gone! Can someone please tell me how to find them? I don't know if Spark... Thu, 7 Aug 2014 20:45:00 EST I want to lose about 2.8 to 3 pounds a week... I'm being coddled and told I'm not allowed to do that, with a "recommended" maximum of 2.5 pounds a day. I know it's probably for lawsuit reasons, but it's important to reach my goal before February, losing 2.84 pounds a week. I'm on a high-protein/fat and low-carb diet that should allow me to do that. <BR> <BR> If I'm not allowed to set a goal that's marginally about the "recommended" amount, I'll be forced to join a different community. I'm sorry, but that's how it is. <em>39</em> Thu, 7 Aug 2014 20:38:08 EST Is there a public API yet?? I've skimmed the boards, and I'm guessing there's a sizable interest in a SparkPeople public API - how's that coming along? <BR> <BR> It's nice that I can sync up my FitBit Aria scale and your own brand fitness tracker, but there's too many other devices out there that need to be plugged into your service and not enough time to care for more than one at a time. Your sparked-people will be choosing the service that all their fancy devices hook up to, or the one that allows them to hook them ... Thu, 7 Aug 2014 16:32:23 EST What makes something a ''hot'' topic? Is it number of replies, or is it chosen by staff? Thu, 7 Aug 2014 09:34:21 EST Is there a way to see your past posts/threads in.. the message boards? Thu, 7 Aug 2014 06:15:16 EST Inserting a link I've been dying to insert a link to a recipe outside Spark. Everytime I try to this, Spark inserts "https" instead of "http" at the beginning of the link... so the links don't work. I was able to figure this out and manually fix this. However, I thought Spark should be aware of this technical error. I'm using Safari. It could be a Safari glitch. <BR> <BR> If I just insert the link this is what happens <BR> <link>https://fitchickskitchen.wordpress.c<BR>om/2014/07/21/chewy-apricot-oat-bars/ ... Wed, 6 Aug 2014 22:42:05 EST About the Spark Goodies To Whom It May Concern, <BR> I just bought two things on Goodies. Now tell me is this real or what. Will you send the step and GPS to my house. Do I have to pay for it and how long will it take for me to get it? It's my first time using this Spark Goodies. I appreciate some feedback. <BR> <BR> <BR> <BR> Confuse1 Wed, 6 Aug 2014 21:06:54 EST Marking a "recent" food as a favorite." I have some foods in my recent that I now realize will be regulars, so I want them in my favorites list. I know I can go into recent, add food to my tracker, go into my tracker, click on the food and then click add to favorites and save. <BR> <BR> Is there a way I can just click the add to favorites choice in the recent column at the same time I add it to my tracker? It would be a lot quicker, but I don't see how to, if the option is there. <BR> <BR> If not there, please submit it as a si... Wed, 6 Aug 2014 18:35:18 EST spark tracker My old tracker and dongle broke. I have received my new one. I am trying to figure out what to do next. I did not figure out how to uninstall my initial program off my computer. Do I even need to? Will the computer recognize the new dongle? Do you have any insite? Wed, 6 Aug 2014 18:06:33 EST Quick Tracker (I think) My quick tracker (the sliders that are beneath my daily points on the right hand side of my start screen)... they won't hold the values I put in. It makes it hard for me to compare day by day how my different goals (water intake, sleep, mood, etc.) have been improving or need more improvement. <BR> <BR> Has this already been reported or is anyone else experiencing this? Is there a fix I'm not aware of? Am I supposed to do something besides more the slider... like a save button? Wed, 6 Aug 2014 16:53:14 EST Email I can not seem to get points for checking spark people email.. How do I sync my yahoo email used to create this account to my spark points? Or how do I get points when I read the emails? Thanks Wed, 6 Aug 2014 16:33:53 EST Trying to connect with a friend Yesterday I helped a friend set up her new account and sparkpage at SP. While I was there at her home, she added me as a friend to her page. So I'm sure she clicked the right button! <BR> However I didn't get a notification of this and I can't find her if I use the 'Search' function at SP, so I can't go over and add her as a friend. <BR> <BR> Can someone explain these things? Wed, 6 Aug 2014 03:46:27 EST Daily Calendar When I sign in, My calendar is always for the next day. For example: It's Wednesday August 6, it shows Thursday August 7. I have to change it every time I go into each feature. It is very frustrating. Any ideas? Wed, 6 Aug 2014 03:22:36 EST I cannot add a food Tonight my food tracker stopped working properly. At first everything was normal, then I tried to add afood to snack and got the usual message that it had been added...but it wasn't added. I tried several times, each time getting the same message that it had been added, but it never did get added. Then I stopped getting the message that it had been added. When I clicked add food...nothing happened. I have cleared the cache, run Glary utilities, restarted the computer, tried a different b... Wed, 6 Aug 2014 03:07:19 EST whats up with the food tracker today? Nothing I enter will show up. It says that it's added but the menu's remain blank. I know I'm doing it right. Wed, 6 Aug 2014 03:05:06 EST Suggestion for SparkMail Is there any way to add a couple of buttons at the top of the messages area? It would be helpful to have one say "Select All", and by doing so would enable you to with one click instead of 10 or more delete all of the messages on that one page. Even nicer would be a button to click that says "Empty" so you could get rid of EVERY single message, or in my case more than 50 pages worth! LOL! <BR> <BR> My email has these options and I find them very useful and helpful, and it would be great to... Tue, 5 Aug 2014 16:18:13 EST App / Website synch issues? Anybody else experiencing synch issues with the app to the website? My data entered on the App today doesn't show up on the website and vice versa. Tue, 5 Aug 2014 12:59:06 EST Pure Protein Pop-Up Help For the last two days, when I am trying to add food to my tracker the side ad for Pure Protein keeps popping up a new webpage tab on my computer. Anyone having this problem. I would have thought I clicked on the ad except it has happened as I said for the last two days worth of tracking my food. Anyway to fix this? Tue, 5 Aug 2014 12:52:53 EST 10 Slow Cooker Low Carb Recipes When I go to the slide show for this, i find comments below but cannot access the recipes. I'm sure it is USER error, but I need help! <em>2</em> Tue, 5 Aug 2014 12:15:44 EST Mileage Progress I track my mileage and today I accidentally put in walking instead of cycling so I removed it and readded it correctly. But it did not remove the mileage from my total progress. <BR> <BR> For example I had 4 miles total progress. I add 2 miles for a new total of 6. But then I remove the 2 miles and readd it. Instead of saying I have a total of 6 it now shows I have a total of 8! <BR> <BR> I obviously know the truth but if I wasn't paying attention I would be very confused lol Hopefully it i... Tue, 5 Aug 2014 10:17:01 EST Total fitness minutes My daily fitness minutes shows up on my fitness tracker, but when it shows up on total fitness, it only shows a certain number for each day..Some days I have done 150 minutes a day, it only shows 120 for my tracker on my page and total minutes found on right side of my page, and never more than that(even though my minutes is more than that) Does anyone else have thuis problem, or is it just me? Tue, 5 Aug 2014 08:20:17 EST CPU usage skyrockets on SparkPeople Is there a way to turn down the extraneous usage when coming to sparkpeople? Even with a flash blocker on, the CPU usage goes to 100% on this site. Didn't use to. <BR> Thanks! <BR> <BR> Polly Mon, 4 Aug 2014 02:49:02 EST Coach Nicole's Workout Wear Hi, this is a question for Coach Nicole or someone at SparkPeople who can answer. I purchased both DVDs - 28 day Bootcamp and the Total Body Sculpting - and I really like the workout outfits she wears in the videos. They look really comfortable and nice fitting. Can you tell me the brand(s) and where to get them? Thanks! <em>304</em> Karen Mon, 4 Aug 2014 01:06:38 EST Favorites List Does anyone know how to edit or remove foods from favorites list? I made a couple of mistakes and can't get rid of them. Sun, 3 Aug 2014 21:13:57 EST Unlike I sometimes accidentally hit the like button. Is there a way to unlike it when needed Sun, 3 Aug 2014 19:47:31 EST Reconneting my SPAT My computer was hacked and I had it fixed. My Spat was disconnected. I removed the sync point and put it back in, thinking it was automatically download again. What can I do to get this to reconnect. Sun, 3 Aug 2014 12:34:56 EST 500 Monthly SparkPoints! award HI CAN ANYONE TELL ME IF THE 500 MONTHLY SPARKPOINTS AWARDS CAN BE USED FOR SPARKGOODIES? <BR> <BR> THANK YOU Sun, 3 Aug 2014 12:19:56 EST change my goal weight How do I change my goal weight? And also how do I change my goals from losing to maintaining. I'm almost at my goal weight and don't want to lose anymore after that.I have looked all over the site and can not find out how. <BR> Thank you! Sun, 3 Aug 2014 08:08:31 EST Can SP not give me some of the trophies? I receive trophies for "Consistency," "Perfect Attendance" and "500 Monthly SP Points" and really, really don't need them. Can they be turned off? I tried to do this at the 'Manage My SP Streaks" options, but saw nothing pertinent there. Sun, 3 Aug 2014 07:57:47 EST Sparkpoints spin A couple months ago I spun the spark wheel and landed on a free sparkpeople dvd and never received it in the mail. Will I ever get it? Sun, 3 Aug 2014 02:52:45 EST App needs measurement input I love SP but I'm not finding it meeting my on the go needs anymore. I pretty much do everything via apps on my phone. But I prefer only having a few. I have to use another app to track workouts with my heart rate monitor then copy to Spark. My newest app is just to keep mu measurement log. The full Spark has a place to do your measurements, hips bust waist ect. I find this more useful than my weight. I keep forgetting Spark even has that because I always plug all my info via the app. I'd lov... Sun, 3 Aug 2014 00:14:32 EST Bodymedia Fit I am trying to import my data from my Bodymedia account with no success. In Sparkpeople it shows that my Bodymedia Fit is sync to my Bodymedia account but when I go to my Bodymedia account the Sparkpeople app does not show anywhere. I have deleted BodyMedia Sync and reinstalling it with no success. I also disconnect the Bodymedia Fit from Sparpeople several time and I get the same result. <BR> Any suggestions are welcome. Sat, 2 Aug 2014 14:20:18 EST Help with Spark battery replacement I am having a hard time getting into my Spark Tracker to replace the battery Sat, 2 Aug 2014 01:54:10 EST Plates Workouts Why doesn't the Spark Activity Tracker count my Mat Pilate or Reformer Pilate workouts ? Sat, 2 Aug 2014 01:51:34 EST How do I turn on the progress bar? I think it is changed since the last time I did it. Any help is appreciated. Thanks! Fri, 1 Aug 2014 22:54:49 EST Computer glitch lost SP emails My internet service was down for 24 hours. Lost all my SP emails. Can SP technical help get them back for me? Fri, 1 Aug 2014 18:43:32 EST Newest trophy on Start Page This is more curiosity than a problem. On July 15 I earned my 50 miles lifetime award. On July 30 I earned 1,000 fitness minutes for the month. However the newest trophy still showing on my start page is the 50 miles. Is there a reason for that? Fri, 1 Aug 2014 12:29:34 EST My Team is Not Showing on the Leaderboards Hello! <BR> <BR> I click to gain points for several of my teams daily. This morning one of my favorite teams shows up for me to spin/click, but does NOT show up as having a rating on where it is for the category it's in. <BR> <BR> The team is Certified Personal Trainers. <BR> <BR> <BR> The other teams -do- show up as having a rating. <BR> <BR> Has something happened to this team? I have been trying to revive it as far as activity. There are just a few people left that are active, but I... Fri, 1 Aug 2014 11:19:29 EST Spark solution points I am so frustrated. I bought the kindle version 3 weeks ago. I have read it and I don't see a code. I have read the help section on this website as well as all the threads asking this same question and none are helping me. They direct me to a location in the kindle version that doesn't exist, or to appendixes that don't exist. Can somebody please help me? Frustrated!!!! Fri, 1 Aug 2014 08:51:28 EST MORE ad problems I am getting SO fed up with this site. Now, on top of ads that randomly show up page in the middle of the and have NO way of being closed, NOW you've added videos that automatically start playing! WITH sound at full blast! <BR> If I WANTED to click on your ads, I WOULD. I get that you have to have ads to pay for the site, fine. But That doesn't mean I come to your site for the damn thing to get shoved in my face or start blaring out of my speakers at random moments. <BR> You need to... Fri, 1 Aug 2014 03:30:52 EST Healthy Heart Newsletter For about a month or more, my weekly Healthy Heart Newsletters show up in my email but don't contain any photos or links or anything. I can't get points for reading the email because there is not button to click for points. <BR> I receive several other weekly newsletters, and they all work fine. I only have problems with the healthy heart newsletter. <BR> Any idea what the problem could be, and how I can fix it? Thu, 31 Jul 2014 14:54:43 EST Calorie Range Changes My calorie range changes as soon as I put in my excersize. it goes up by hundreds of points. I don't want it to do that. I want my calorie range to stay the same. Is there a way on the web site to set it so it stays the same? <BR> Thank you for any help. <BR> Thu, 31 Jul 2014 08:34:28 EST spark points wheel won't spin Under Start under My Trackers, the Spark Points Wheel won't spin for me today. Wed, 30 Jul 2014 21:35:30 EST How do become friends on the site? I receive messages saying that someone has made me a friend but I don't know what to do to add them. Wed, 30 Jul 2014 16:05:03 EST Spark Friends - organizing access !! Is there a way to group my spark friends? <BR> <BR> I have friends that are just friends. <BR> <BR> I have friends that are just friends & friends because of an in common team (or 2 or more) <BR> <BR> I have friends that friends only because we happen to be part of the same team.(or 2 or more) <BR> <BR> I would like to be able to tag my friends by why we are friends. <BR> (a real friend, Just friend because they friended me, team 1 friend, team 2 friend, etc) <BR> note: a friend should be... Wed, 30 Jul 2014 15:05:06 EST signature Hi All, <BR> Is there a way to align center the text in my signature? <BR> <BR> Thank you very much. <BR> <BR> D Wed, 30 Jul 2014 13:22:53 EST hello????? Twice I have posted on here my frustrations with this site and both posts have disappeared. I really expected a response of some kind <BR> My main problem is the amount of time it takes to record my meals. First, I have to wait for 5 Ensure ads to load then it just takes a very long time to record my food. That is the part of this site that has always been my favorite and now....well its just not worth the irritation. Wed, 30 Jul 2014 12:00:43 EST SparkTracker ? I just received my spark tracker yesterday I set it up this morning so I could get started first thing this morning, not pleased so far... first of all it takes a while for the usb to connect that is resolved its working now, 2. the battery indicate is NOT 100% it at like 60% whats up with that no way that will last a year thank you for second battery. Is this normal that the battery is not 100% maybe the fact that its being shipped with battery already in the device is the issue. <BR> <BR... Wed, 30 Jul 2014 11:53:41 EST change in the start page? On my start page, the tracking on the right hand side, I know at midnight it all reverts to the sliders going all the way to the left. Previously I could go back to yesterday and finish the tracking but now when I go back they are all the way to the left on back pages. This wouldn't be a problem if I didn't work nights, last night I was eating about midnight as usual, and I wanted to check in the rest of my water and veggies but when I arrowed back everything was gone that I tracked yesterd... Wed, 30 Jul 2014 09:50:25 EST "More Tracking" Won't Save My Trackers <BR> Start <BR> <BR> On the right side of the page is a place to track up to 6 healthy checks. There's a sliding bar for several of these. I can move the bar without any problem. However, as soon as I leave the page and go back to it, everything is set back to zero except the one item that has a check mark as the option (no sliding scale). I don't see a "save" or "update" button anywhere on the page. Wed, 30 Jul 2014 08:43:16 EST App help I'm really enjoying using the app. However, I'm finding it doesn't consistently track. Is there something I'm doing wrong? I'm especially having difficulty tracking exercise videos from the SparkPeople site via the app--no problem on my computer. I'm also having trouble seeing and/or saving favorites. Any one have any tips to solve this? Tue, 29 Jul 2014 20:49:38 EST Privacy settings Could someone please tell me how to get to my privacy settings in order to change things such as my 'online' status?? TIA! :) Tue, 29 Jul 2014 20:03:28 EST submit button invisible/not there Lately, about every third time or so I open Sparkpeople, the submit button is not available. I cannot record the foods I have entered. Tue, 29 Jul 2014 19:07:38 EST folders in emails i have created folders in my email but for the life of me cannot figure out how to put my messages in them. My mailbox is overflowing and I would like to store some of the things I have saved. Can you please advise as to how to do this. Thanks Tue, 29 Jul 2014 16:44:42 EST FLV Player For the last two days, when posting to the message board (Games Room) I have had a full page ad appear wanting me to download free FLV Player. Has anyone else experienced this. It is only on the message boards that I am getting this. Tue, 29 Jul 2014 09:50:54 EST Spark people IPad APP Does the activity tracker show up on the IPad app??? Mon, 28 Jul 2014 22:06:20 EST Not credited Sparkpoints for mobile app I downloaded and have been using the mobile app, but today I discovered in Sparkpoints a whole section where I can earn points. there are several items I have chosen through other pages and I have been credited my points. Not so with the mobile app. I know the points are just a game to motivate, but it is 250 points and I am competitive. Is there are way I can be credited those points? Mon, 28 Jul 2014 19:28:59 EST Unable to access start page Hi, I've been unable to access my home page today. When I log in, it's there for a second or so, then I'm transferred to a "Page not found" website. If there is anything you can do about it, I'd be very grateful. I've been using SparkPeople for more than a year and until today everything worked great. Mon, 28 Jul 2014 09:34:04 EST Turning the page on My husband and I both joined Sparkspage today, but my husbands page is off while mine is on, so I cannot add him. How do you turn it on? Sun, 27 Jul 2014 18:00:48 EST Sparkwheel/Streak problem Good Morning, This is the 3rd time this has happened to me. I am faithfully logging in and spinning the wheel, but my streak has reset to zero. It seems to happen on days when I log in and spin the wheel but do not enter my food/fitness tracking. Can anyone help? Thank you! Sun, 27 Jul 2014 09:00:23 EST mobile.sparkpeople and not in sync My nutrition tracker on has a "snack 2" category. <BR> This category doesn't exist for some reason on my mobile.sparpeople. <BR> When I track food in that category on the full website, the calories aren't reflected on the mobile one. <BR> How do I get this to show on both trackers? Sun, 27 Jul 2014 07:42:52 EST Activity Tracker Frustration I just got back from vacation which included a trip to Disneyland. I was excited to see the steps I took in the 12+ hours I walked through the park. After multiple attempts to get the darn thing to sync it finally did and to my disappointment it did not track a single step. It recorded the 27 minutes it took to walk out of the park but no steps. In addition I did a 45 minute workout the day before and it only recorded the time and no steps. I simply do not understand this continuing prob... Sat, 26 Jul 2014 14:51:51 EST Can you add? grams of sugar under the nutrients for tracking list? It shows sucrose, but that does not equate to sugar and does not add the sugar grams to the tracking. For those of use who are trying to limit their sugar (me!) it would be extremely helpful if the grams of sugar could be tracked since it is listed when you enter a food's values. <BR> Thanks a bunch! Sat, 26 Jul 2014 12:52:45 EST TOTAL FRUSTRATION! I cannot use anything on this site! It took forever to finally load and when I try to track my food it disappears and I am so sick of the frustration and this has become a giant advertisement! I have to put up with 5 ads for Ensure Active....who needs that junk on here? Please do not tell me to clear my history or clean my cookies or any of that because this is a new computer that I very rarely use! <BR> So what can I do? Besides drop Spark People for good? <BR> Sat, 26 Jul 2014 11:06:01 EST won a dvd workout on the spin wheel I won a coach nicole workout dvd (not sure which one) on a daily spin wheel spin. I claimed my prize and entered in my shipping info. That was about 6 to 8 months ago. How long does it take to get my prize? Sat, 26 Jul 2014 04:51:56 EST How do I spin for bonus team points? I can't seem to figure out how to spin for team bonus points. I go to the Sparkpoints tracker page, and find it on the list, and click the link to use the spins, and it takes me to the start menu. Then I scroll all down the page and look and I cant find it. There has to be something I'm missing. <BR> <em>20</em> Fri, 25 Jul 2014 23:05:36 EST Spark Mail Message I have gotten several site notifications of new SparkMail Message from the users and when I go to view the SparkMail there is not a message from the person that sent the SparkMail. The last one from MOMIN09. Are they being deleted or where are they going? Fri, 25 Jul 2014 22:35:14 EST activity tracker recording duration How long the captivity tracker is able to record data and retain them? I will go in vacation for one month and I will not have access to a computer. How long can I expect the tracker to retain my data? Fri, 25 Jul 2014 19:04:37 EST Trouble to find the trivia Friends, <BR> I am unable to find the Trivia. I was some time afk and I think it was in Article&Videos but do not find there anymore. <BR> Can give anyone advice? <BR> Thank you Fri, 25 Jul 2014 16:23:15 EST Food tracking search on android app I am not sure why, but every time I do a new search for a food to track, I have to go out of the search window, then back in to be able to get the list. How am I supposed to properly search? I have a Samsung Galaxy S4. Fri, 25 Jul 2014 14:11:50 EST "no dairy" for food planner Hi! Any chance of adding "no dairy" to the criteria for the personal food planner? Fri, 25 Jul 2014 13:34:52 EST Sparkwheel streak problem. Site not noting I spun? Hi, <BR> <BR> It's possible, but unlikely I didn't spin the wheel yesterday. My streak is at zero for spinning the wheel. Can an administrator check to see if I spun the wheel yesterday.The date would be Thursday, July 24th. <BR> <BR> Thanks very much! <BR> <BR> Fri, 25 Jul 2014 03:49:37 EST I need help on my tracker I am having problem removing my battery. Thu, 24 Jul 2014 20:40:15 EST Mobile app barcode scanner I can't get the barcode scanner to work in my mobile app. I have no idea what to do and I can't find a help section, either. I have pressed every button, but no food gets added. The box comes up, focuses, the thin red line pulses, but I can't get anything to be added to my food list. Please tell me what to do. Thanks. Thu, 24 Jul 2014 16:13:51 EST Not receiving Spark Notifications! <BR> For the past 39 hours I have not received any Spark e- mail, I'm going through old mail or Community to post. There have been times once I hit post it will post or completely disappear. <BR> <BR> What's up? Thu, 24 Jul 2014 12:53:37 EST Tracker not reporting 10 minute workouts ???? Question for someone. I have walked for over 30 minutes (all at one time) several days and have done 2, 15 minute walking DVDs but my tracker show no workouts over 10 minutes. When I walk - it is a slow walk - is that why it is not reporting? With the walking DVD's they are for beginners but I am constantly moving. Can you tell me what I am doing wrong? <BR> Thanks. Thu, 24 Jul 2014 07:43:57 EST Journal & Appointment Calendar Where is my Spark Journal and Appointment Calendar? <BR> <BR> Please advise. Thu, 24 Jul 2014 06:14:47 EST Purchased a pair of workout shoes I was not asked what size I wanted. also did not receive confirmation of order. What did I do wrong? Wed, 23 Jul 2014 19:41:10 EST New Fitbit Flex and SP not Synching Food I just purchased a fitbit flex and set it up on the FB website. I then logged into SP and set up the the sharing for the flex on the Fitness Tracker and everything but the food and water seems to be sharing. The food and water I enter at SP is not pulling into FB. Is there something else I need to be doing? Thanks! Wed, 23 Jul 2014 18:28:52 EST Corrected items not transfering to food planner We noticed that one of our entered foods had a change in the values. I corrected the information in my edit of manually entered foods and saved it. I refreshed my search on my food planner and when I entered that food item name it did not come up with the new values. I did the refresh several times and even doubled checked if the information was saved. It was but will not pull over so I can enter the correct information on my food planner. Wed, 23 Jul 2014 12:42:01 EST