Aha, Denise - they must have read my post somewhere else in support! The points were not there a week ago, I'm glad I finally got them.
I am hoping they send me another dongle too. Having it stop every 5-6 weeks is so discouraging. I'm pretty computer savvy and have tried everything they suggested the first time, this one is certainly as dead as the last one. I love the tracker, just wish the dongle would stay alive.
Are you guys working on a better way to upload like just tapping the tracker and no dongle? Seems there could or should be a way to make that work on most computers.
Another question? Why does the tracker only track in 14 mins movement? I can walk 2 miles, but stop and only get 14 mins of time because I have a spouse who is disabled who is in a scooter who stops. Sometimes, I keep my legs stepping and people look at me like I'm crazy!!
| Pounds lost: 66.0