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SPARK_MERLE's Photo SPARK_MERLE Posts: 1,794
8/28/14 6:03 P

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Hi YULAOLIEL!

Sorry that didn't fix things for you. Here are a couple more suggestions that can affect that functionality:

If you use a pop-up blocker, make sure you enable popups from SparkPeople.com. This allows you to get greater functionality and use all of the tools the site has to offer. Note: You may need to check your browser and anti-virus/security program(s) for pop-up blocker settings.

If that does not do the trick, check to see that you have the latest Flash Player. You can go to www.adobe.com to download the newest version of Flash and see if that helps.

Crossing my fingers that one of the above works for you.

Spark_Merle


~ Merle


YULAOLIEL's Photo YULAOLIEL SparkPoints: (1,234)
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Posts: 32
8/28/14 1:42 P

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Thank you Merle!
Cleared my browser's cache and cookies - and it didn't solve the problem... :-(



111 Days since:  illusion of dieting
 
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SPARK_MERLE's Photo SPARK_MERLE Posts: 1,794
8/28/14 3:45 A

SparkPeople Team Member

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Hi YULAOLIEL!

I haven't seen that happening. Sorry you are having trouble with it. You might want to try clearing your browser's cache and cookies to see if that helps. If you need info on how to do that, check out this Help answer:

www.sparkpeople.com/community/help_answer.
asp?id=55


Spark_Merle

~ Merle


YULAOLIEL's Photo YULAOLIEL SparkPoints: (1,234)
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Posts: 32
8/27/14 10:36 P

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When I'm looking for a food, it does open the suggestion list, but then when I choose one, nothing happens - the Add menu is not opening!
Also, it doesn't let me switch between Search, Recent and Favorites tabs.
Luckily, I have the Android app on my mobile which lets me track and is synced... but no way to tack on the computer!
Has it happened to anyone?



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