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SPARK_MERLE's Photo SPARK_MERLE Posts: 1,922
8/19/14 3:06 P

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Hi!

Please check to be sure you followed the correct battery changing process as described and shown here:

www.sparkpeople.com/community/help_answer.
asp?id=180


If you happen to still have the old battery, please put the old one back into your Spark (using the process shown at the link. And then, go through the process again, changing to the newer battery this time. If you no longer have the older battery, just go through the process using the newer one.

After you change the battery, the lights should display in green on it.

I hope this helps!

Spark_Merle



Edited by: SPARK_MERLE at: 8/19/2014 (15:07)
~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale


PATTYKLAVER's Photo PATTYKLAVER Posts: 133,048
8/18/14 7:56 P

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I changed the battery and it lights up red but hasn't updated my steps.

God grant me the serenity to change the things I can, to accept the things I cannot change, and the wisdom to know the difference.


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PATTYKLAVER's Photo PATTYKLAVER Posts: 133,048
8/18/14 7:19 P

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My tracker suddenly started flashing red. It hasn't updated since this morning.

God grant me the serenity to change the things I can, to accept the things I cannot change, and the wisdom to know the difference.


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