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SPARK_MERLE's Photo SPARK_MERLE Posts: 1,165
8/18/14 2:19 P

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Hi!

I'm really sorry you are having trouble with the videos like that. I am not seeing that problem, so that usually means it is something you can do on your end to get them working properly. Here are some things you can try to see if one of these helps:

- If you haven't cleared your browser cache and cookies very recently, I would try that first. Here is some info on how to do that:
www.sparkpeople.com/community/help_answer.
asp?id=55


- Check to be sure your Flash Player is up-to-date. Adobe Flash Player can be downloaded for free at www.adobe.com. If you have Adobe Flash Player installed on your computer, but are still having trouble playing the videos, you may need to download and reinstall it to see if that helps.

- Also, if you have an adblocker program running, try disabling that to see if it makes a difference. I would think it would block the entire video if anything; but, it is worth a try if nothing else is helping.

- Try using a different browser to see if they run completely there.

I hope one of these ideas helps!

Spark_Merle


Edited by: SPARK_MERLE at: 8/18/2014 (14:19)
~ Merle


ABARNES86's Photo ABARNES86 SparkPoints: (5,281)
Fitness Minutes: (3,036)
Posts: 72
8/17/14 6:52 P

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Does anyone else have this problem? I can watch videos without a problem on YouTube, but for some reason they NEVER play through on here. There are so many video workouts I want to do, but can't because it gets about a minute in and freezes and just sits with the "loading" circle spinning. I even leave and come back to it a few minutes later, and it's still there and spinning.

I've refreshed the page, I've paused it before it could get going in hopes maybe it just needs to load for a while first, but nothing really seems to work! It's very frustrating! Especially as I've tried to do the workouts I've found on YouTube, but none of them really compare to the ones on this site.

Someone, please help?!

Powers that Be that work on the site, PLEASE do something about the video player!

Lyssa, Illinois.

"Just keep swimming, running, jumping, moving."

"Here's sweat in your eyes."

" 'Cause when push comes to shove
You taste what you're made of
You might bend, 'til you break
'Cause it's all you can take
On your knees you look up
Decide you've had enough
You get mad, you get strong
Wipe your hands, shake it off
Then you stand,
Then you stand" -- Stand. Rascal Flatts.


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