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Activity Tracker not functioning



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SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 30,071
7/5/14 8:18 P

SparkPeople Team Member

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Sorry that you are so frustrated! It looks like you used an incorrect email address, but I also saw that you received the SparkMail that was set out to the team about what was happening. A note was also posted on the Spark Activity Tracker page as well.

We do apologize for the inconvenience, but I assure you that our partner is working very hard toget their system back up and running as soon as possible.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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JACKKEG
JACKKEG's Photo Posts: 17
7/5/14 12:14 P

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I have had my activitity tract less than 6 months. Completed the 100,000 step challenge last month and yesterday it decided not to work. Sent a message to Sparksupport@sparkpeople.com and it was returned as undeleiverable. I have refreshed the program, I have restarted my computer, I have uninstalled and reinstalled the program. I have no options at this point and I will not buy another. I guess I try another brand and give up on sparkpeople.



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