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SPARK_MERLE's Photo SPARK_MERLE Posts: 1,314
5/24/14 12:02 P

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Hi Chris,

That sounds weird how the Start page is acting for you. Do you think it could be an issue with an ad covering up part of the page or something like that? If that seems to be what is going on, our ad team definitely wants to know about it so they can investigate. We never want ads to actually interfere with your ability to use the site. If you think it may be an ad issue, please take a screenshot showing your entire page so we can see what is going on and attach that to an email to adreport@sparkpeople.com. Be sure to include this additional info that may be helpful: what type and version browser are you using, what type computer (Windows, Mac?), what general part of the world do you live in (as ads are often regional).

Have a good weekend!

Spark_Merle

~ Merle


CTUPTON's Photo CTUPTON SparkPoints: (126,419)
Fitness Minutes: (38,985)
Posts: 12,306
5/24/14 5:37 A

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Yeah, that is a good idea. I will try that. But I love having no ads!

The start page is also messed up for me. Everything ends up on the left. Then I mark the goals area and things line up better. But everyday I go through the same thing.

chirs

GOAL: Reduce A1C,BP,tryglicerides,and weight. HOW? By not eating added sugar, using Omega3s, base meals on veggies, water aerobics at least 3X week and using NuStep when I can't get to the pool.

CAREGIVER SUPPORT PLEASE SEE THESE LINKS:
www.caring.com/
www.agingcare.com/

30 lbs. gone. Now to work on the next 10 lbs.


 current weight: 245.0 
 
278
258.25
238.5
218.75
199
SPARK_MERLE's Photo SPARK_MERLE Posts: 1,314
5/16/14 12:33 A

SparkPeople Team Member

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Hi Chris,

It is possible that is causing some interference. You could try turning that off and then see if the charts show up for you.

Spark_Merle

~ Merle


CTUPTON's Photo CTUPTON SparkPoints: (126,419)
Fitness Minutes: (38,985)
Posts: 12,306
5/15/14 10:37 P

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I am using ad muncher . Will that interfere with things on SP because ads are such a big part of this website.

chris

GOAL: Reduce A1C,BP,tryglicerides,and weight. HOW? By not eating added sugar, using Omega3s, base meals on veggies, water aerobics at least 3X week and using NuStep when I can't get to the pool.

CAREGIVER SUPPORT PLEASE SEE THESE LINKS:
www.caring.com/
www.agingcare.com/

30 lbs. gone. Now to work on the next 10 lbs.


 current weight: 245.0 
 
278
258.25
238.5
218.75
199
SPARK_MERLE's Photo SPARK_MERLE Posts: 1,314
5/14/14 1:10 P

SparkPeople Team Member

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You're most welcome. Good luck!

~ Merle


CTUPTON's Photo CTUPTON SparkPoints: (126,419)
Fitness Minutes: (38,985)
Posts: 12,306
5/14/14 12:21 P

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Browser is Internet Explorer.

I will try the things you suggested. Thanks, chris

GOAL: Reduce A1C,BP,tryglicerides,and weight. HOW? By not eating added sugar, using Omega3s, base meals on veggies, water aerobics at least 3X week and using NuStep when I can't get to the pool.

CAREGIVER SUPPORT PLEASE SEE THESE LINKS:
www.caring.com/
www.agingcare.com/

30 lbs. gone. Now to work on the next 10 lbs.


 current weight: 245.0 
 
278
258.25
238.5
218.75
199
SPARK_MERLE's Photo SPARK_MERLE Posts: 1,314
5/13/14 6:53 P

SparkPeople Team Member

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Hi Chris,

Those charts are loading fine for me. I tried in both Chrome and Firefox. You might want to clear your cache and see if that helps. If you need help with how to do that, please refer to this Help answer:

www.sparkpeople.com/community/help_answer.
asp?id=55


If that doesn't help, please check that your Adobe Flash Player is up-to-date. You can download the latest version if needed from www.adobe.com.

If neither of the above fix things for you, let me know which browser you are using, and what version it is.

Spark_Merle

~ Merle


CTUPTON's Photo CTUPTON SparkPoints: (126,419)
Fitness Minutes: (38,985)
Posts: 12,306
5/13/14 6:43 P

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circle graphs on printable nutrition chart won't load

thanks, chris

GOAL: Reduce A1C,BP,tryglicerides,and weight. HOW? By not eating added sugar, using Omega3s, base meals on veggies, water aerobics at least 3X week and using NuStep when I can't get to the pool.

CAREGIVER SUPPORT PLEASE SEE THESE LINKS:
www.caring.com/
www.agingcare.com/

30 lbs. gone. Now to work on the next 10 lbs.


 current weight: 245.0 
 
278
258.25
238.5
218.75
199
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