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SYLPHINPROGRESS's Photo SYLPHINPROGRESS Posts: 13,459
5/10/14 10:16 A

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I doubt it. I'll try that the next time it happens. Thanks, Denise.

LAURIE, NYC
No one said it would be easy, but it can be easier.


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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 30,177
5/10/14 9:51 A

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Have you tried clearing your cache and cookies when that happens?

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

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SYLPHINPROGRESS's Photo SYLPHINPROGRESS Posts: 13,459
5/10/14 6:48 A

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Ive been having a similar experience fairly often for at least a couple of years. The difference is that I enter directly in Nutrition Tracker; no use of fitbit for entering or looking over my entries later on. The food entries that disappear are random, i.e., there is no pattern or particular repetition of entered foods that disappear and then reappear.

I don't think I ever reported the quirk, as I discovered that the items magically reappear if I click into something else in SP and then go back to the tracker. Sorry, but I can't say exactly what I may click into, but suppose that, too, is random.


LAURIE, NYC
No one said it would be easy, but it can be easier.


 current weight: 238.0 
 
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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 30,177
5/8/14 7:59 P

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Are you entering your foods in our Nutrition Tracker or on Fitbit's? When did this start happening for you? Can you give me some examples of food items that you tracked that later didn't show up?

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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SHEILAMIDTX Posts: 16
5/8/14 2:34 P

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I have been having a problem with the tracker. I will list a meal on it and everything I put in shows up, and check my fitbit tracker and everything has synced with it, but the next time I go to list something like to enter my lunch entries, some of the breakfast entries have disappeared, sometimes all of it and sometimes just a portion of it. This is not exclusive to the breakfast entries, it happens on all of them, They stay on my fitbit tracker just not the SP tracker. Any idea why this might be happening?



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