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LLAMASMAMA2 SparkPoints: (1,822)
Fitness Minutes: (799)
Posts: 3
3/16/14 12:33 P

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Thank you. I have been with SparkPeople for a long time, but sadly I think it is time to move on and find a new app. The Spark People app is pricey (as far as apps go) and has poor reviews. I hope to be back some day.

AASLP___ Posts: 9,650
3/16/14 12:26 A

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The newest version of the iPhone app is 1.6. It sounds like you may have the older (free) version of the app that no longer receives updates. It could be that the issue is specific to that older version of the app.

--Anne
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LLAMASMAMA2 SparkPoints: (1,822)
Fitness Minutes: (799)
Posts: 3
3/15/14 11:22 P

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Hi. I have the 2.6.2 version that I use on both my iPad and iPhone. I don't have the same problem logging activities on the website. Thanks!

AASLP___ Posts: 9,650
3/15/14 8:39 P

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Hi,

Sorry you are having trouble! We can provide support for the apps on this board, so I'm glad you posted here. Can you let me know which app you are using (iPad, Android, iPhone, etc.)? Also, does this happen on the website or just on the app?

--Anne
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LLAMASMAMA2 SparkPoints: (1,822)
Fitness Minutes: (799)
Posts: 3
3/15/14 9:02 A

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When I put an activity in the tracker it shows how many calories I have burned but when I click Save to actually add it to my tracker, the number of calories goes down significantly. Suggestions? I have yet to be able to find app support. The support link in the app leads to a community team page.

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