Advertisement -- Learn more about ads on this site.

 
Message Boards
FORUM:   Site/Technical Help
TOPIC:  

Calories burned inconsistent



Click here to read our frequently asked Site and Technical questions.

 
  Reply Create A New Topic
Search the
Message Boards:
Search
  I Liked This Topic Subscribe to this Discussion Share
Add This to My SparkFavorites
Advertisement -- Learn more about ads on this site.

Author: Message: Sort First Post on Top


LLAMASMAMA2
SparkPoints: (1,822)
Fitness Minutes: (799)
Posts: 3
3/16/14 12:33 P

Send Private Message
Reply
Thank you. I have been with SparkPeople for a long time, but sadly I think it is time to move on and find a new app. The Spark People app is pricey (as far as apps go) and has poor reviews. I hope to be back some day.



AASLP___
Posts: 9,650
3/16/14 12:26 A

Send Private Message
Reply
The newest version of the iPhone app is 1.6. It sounds like you may have the older (free) version of the app that no longer receives updates. It could be that the issue is specific to that older version of the app.

--Anne
___________________________________




LLAMASMAMA2
SparkPoints: (1,822)
Fitness Minutes: (799)
Posts: 3
3/15/14 11:22 P

Send Private Message
Reply
Hi. I have the 2.6.2 version that I use on both my iPad and iPhone. I don't have the same problem logging activities on the website. Thanks!



AASLP___
Posts: 9,650
3/15/14 8:39 P

Send Private Message
Reply
Hi,

Sorry you are having trouble! We can provide support for the apps on this board, so I'm glad you posted here. Can you let me know which app you are using (iPad, Android, iPhone, etc.)? Also, does this happen on the website or just on the app?

--Anne
___________________________________




LLAMASMAMA2
SparkPoints: (1,822)
Fitness Minutes: (799)
Posts: 3
3/15/14 9:02 A

Send Private Message
Reply
When I put an activity in the tracker it shows how many calories I have burned but when I click Save to actually add it to my tracker, the number of calories goes down significantly. Suggestions? I have yet to be able to find app support. The support link in the app leads to a community team page.



 
Page: 1 of (1)  
Search  

I Liked This Topic Subscribe to this Discussion Share
Add This to My SparkFavorites
Report Innappropriate Post


Thread URL: http://www.sparkpeople.com/myspark/messageboard.asp?imboard=5&imparent=33263257

Review our Community Guidelines



 
Diet Resources: polar personal trainer | personal trainer certifications | becoming personal trainer