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503 Service Unavailable Error Message



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TLACGIRL
TLACGIRL's Photo Posts: 3
3/12/14 5:31 P

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Haha! Thanks-will do!

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"Be yourself - everyone else is taken"


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SPARK_MERLE
SPARK_MERLE's Photo Posts: 918
3/12/14 2:09 P

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No problem at all. This is the right place to post questions like that. I'm glad I was able to help. Now keep going with your tracking!

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Spark_Merle

~ Merle




TLACGIRL
TLACGIRL's Photo Posts: 3
3/12/14 6:24 A

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Thank you so much, Spark_Merle!! That seems (so far!) to have made the difference - I had no idea. Sorry to have posted when the issue must have been on my side of things - but very much appreciate the help. I feel a way less panicked now that I can track again! :) emoticon

"Be yourself - everyone else is taken"


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SPARK_MERLE
SPARK_MERLE's Photo Posts: 918
3/11/14 8:45 P

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Sorry that you are running into that error. We have not been seeing other complaints of this so I tend to think it must be on your end. If you have not already done this, you might try clearing your cache and cookies. I don't really have high hopes that this will fix it; but, it does clear up other issues so I think it is worth trying. If you need help with how to do that, you can refer to this Google page:

support.google.com/accounts/bin/answer.py?
hl=en&answer=32050


If that does not help, restart your router (I would recommend disconnecting the power supply to it for a couple minutes and then reconnecting it). When that is finished, restart your computer.

I hope this helps!

Spark_Merle


Edited by: SPARK_MERLE at: 3/11/2014 (20:48)
~ Merle




TLACGIRL
TLACGIRL's Photo Posts: 3
3/11/14 6:30 P

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Hello!

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Looks like my first post is a technical question. The past 3 days I have intermittently been getting the following error: "503 service unavailable" when I click on my Track Food button on the start page. It is just a white page, with that message on it.

I have tried to work around this by going under the "My Trackers" tab across the top and that doesn't seem to help.

This concerns me as I usually spend quite a bit of time on Sparkpeople (I signed up a few years ago, but have only recently started using the site actively for a few weeks)...I depend on it to log my days.

I have tried logging in with Google Chrome as my browser as well as Internet Explorer, both with no luck.

Can anyone help/suggest how I can get rid of this message? Any help is greatly appreciated. I don't want to be slowed down from my bigger goal & tracking is key!

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"Be yourself - everyone else is taken"


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