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emails from SP not arriving



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SAM60SUMTHINK
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3/17/14 11:59 P

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Just a note:

Email problem was not entirely fixed, but now seem to get all SparkMails I cannot otherwise access. The only notifications I receive now - since last posting inclusive of that date - are for threads and blogs and trophy notifications. Still get NO emails of the dailies to which I am subscribed, so I've been accessing them from the Email account page. This has been going on a while now, so I consider it the norm. It's less convenient but "it is what it is".



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SAM60SUMTHINK
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3/7/14 4:23 P

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Oh my goodness; my inbox is filling up quickly now! lol

Thanks, Jen!

"BE ALL YOU CAN BE!"

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SPARK_COACH_JEN
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3/7/14 4:03 P

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That happens when too many of our emails are marked as spam by your provider. Hopefully what you did the first time will fix that problem.

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."


SAM60SUMTHINK
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3/7/14 3:19 P

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PROBLEM SOLVED... I think.

This afternoon I dug further. Was still not receiving notifications of posts to threads to which I subscribe; yes, including ones I've posted to, checked for the checkmark and others posted to after I did... Still not receiving SparkMails to which I subscribed on the account page;

so

I went Back to the account page.
Saw something it never occured to me to check!!

Somehow ???? there was a check mark on "never mail me again"!!

I DID NOT DO THIS.

I've corrected it and hope for the best.

Question should be: why and how could that have happened?

But. As long as it works now, I'll not worry... (?)

Thank you.

Edited by: SAM60SUMTHINK at: 3/7/2014 (15:24)
"BE ALL YOU CAN BE!"

SP Systems! The heart of the site!
www.sparkpeople.com/system/system_ma
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www.sparkpeople.com/myspark/stay-on-
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SAM60SUMTHINK
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3/6/14 9:23 P

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It's been several hours and no SP emails/notifications have arrived yet, though posts were made to threads to which I'm subscribed etc. Giving it 24 hours before I decide this wasn't the right fix...

"BE ALL YOU CAN BE!"

SP Systems! The heart of the site!
www.sparkpeople.com/system/system_ma
p.asp


The "My SparkSummary Calendar":
www.sparkpeople.com/myspark/stay-on-
track-calendar.asp


SPARK_COACH_JEN
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3/6/14 7:39 P

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Haha :)

Hope that fixes the problem!

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."


SAM60SUMTHINK
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3/6/14 5:04 P

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Thanks, Jen!
I've added mailer@sparkpeople.com to my contact list.
Hopefully, this will do it.

Can't believe I didn't think of this: it's sooo basic, but I never had a problem so I forgot that possibility.

Bizarre note:
The SP notifications didn't even reach my junk mail, but by golly those people trying to see me watches, and um ... anatomical enhancement products still can get through. Go figure, huh?

Again: thank you!



"BE ALL YOU CAN BE!"

SP Systems! The heart of the site!
www.sparkpeople.com/system/system_ma
p.asp


The "My SparkSummary Calendar":
www.sparkpeople.com/myspark/stay-on-
track-calendar.asp


SPARK_COACH_JEN
SPARK_COACH_JEN's Photo Posts: 55,311
3/6/14 6:30 A

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That will happen when a provider starts to mark our emails as "spam". I would recommend contacting your provider to see how you can get SparkPeople back on your safe list so that the emails start coming again.

Hope that helps,

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."


SAM60SUMTHINK
SAM60SUMTHINK's Photo SparkPoints: (175,983)
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3/5/14 9:46 P

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Received no emails from SP system today or yesterday, including notifications of subscribed blog postings, comments, and email subscriptions.

Thought the email settings would be an easy fix. Nope:
Went to my account settings for emails and four had become unchecked. I've tried several times to put check marks but nothing happens. Those emails are:

*Weekly 28-Day Program Emails
*Best of SparkPeople Daily
*Exercise Tip of the Day
*Recipe of the Day

Any suggestions?

"BE ALL YOU CAN BE!"

SP Systems! The heart of the site!
www.sparkpeople.com/system/system_ma
p.asp


The "My SparkSummary Calendar":
www.sparkpeople.com/myspark/stay-on-
track-calendar.asp


 
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