It only turns a little bit to the left--just 1/4 of an inch or so. Holding the clip helps, as does using one of those rubber lid openers to give you a tighter grip. I used only the tip of the knife with very little pressure, just to get it unstuck, and I went all the way around it. Once I did that, it came apart in two pieces. Follow the video instructions for putting in the new battery. I hope this helps. I remember when I asked for help from the tech, he said the first time opening it is a bit of a challenge. I would agree. :-)
So you did not break any inside parts by running a knife between the sides? I thought of this but was afraid of breaking a piece that may be holding the back on. About how far left does it actually need to turn? More than 1/4? Thank you
I finally got my tracker open by taking a small knife and running it around the two halves to loosen it. I had taken it to a jeweler to open, but he would not try because he thought it would break. I dread trying to open it again, but maybe it will be easier next time. In any case, good luck.
Jen, is the back in slots or does it screw on? My back goes counter clockwise almost 1/4 but still won't come off, is it supposed to pop off at this point or still screw off? I'm afraid to pop it if there are screws or inserts still holding it in place
My battery is about exhausted so I too was trying to remove the back, mine twisted slightly but not far enough to take the back off. I'm afraid of breaking the clip if I push any harder. I've tried several times, nothing like the ease of the video. I don't know what I will do when the battery is dead. Why on earth would this be made with such a hard way to change a simple battery? I don't have arthritis or other problems, the thing is just stuck.
I have watched the videos and know the correct way to change the battery. My problem is that the back will not move counter clockwise in order to open the tracker. It seems to be permanently stuck in the closed position. I think if I tried harder or used more pressure as suggested it would break. Is it possible for me to send it back to get the battery put in?
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