0
 
Author: Sorting First Post on Top ↑ Message:
KAYEREID's Photo KAYEREID Posts: 26
6/6/14 7:38 P

My SparkPage
Send Private Message
Reply
It only turns a little bit to the left--just 1/4 of an inch or so. Holding the clip helps, as does using one of those rubber lid openers to give you a tighter grip. I used only the tip of the knife with very little pressure, just to get it unstuck, and I went all the way around it. Once I did that, it came apart in two pieces. Follow the video instructions for putting in the new battery. I hope this helps. I remember when I asked for help from the tech, he said the first time opening it is a bit of a challenge. I would agree. :-)



 current weight: 158.0 
 
180
171.25
162.5
153.75
145
SEDONA0410's Photo SEDONA0410 Posts: 610
6/6/14 5:00 P

My SparkPage
Reply
So you did not break any inside parts by running a knife between the sides? I thought of this but was afraid of breaking a piece that may be holding the back on. About how far left does it actually need to turn? More than 1/4? Thank you




 Pounds lost: 66.2 
 
0
27
54
81
108
KAYEREID's Photo KAYEREID Posts: 26
6/6/14 4:53 P

My SparkPage
Send Private Message
Reply
I finally got my tracker open by taking a small knife and running it around the two halves to loosen it. I had taken it to a jeweler to open, but he would not try because he thought it would break. I dread trying to open it again, but maybe it will be easier next time. In any case, good luck.



 current weight: 158.0 
 
180
171.25
162.5
153.75
145
SEDONA0410's Photo SEDONA0410 Posts: 610
6/6/14 4:21 P

My SparkPage
Reply
Jen, is the back in slots or does it screw on? My back goes counter clockwise almost 1/4 but still won't come off, is it supposed to pop off at this point or still screw off? I'm afraid to pop it if there are screws or inserts still holding it in place




 Pounds lost: 66.2 
 
0
27
54
81
108
SEDONA0410's Photo SEDONA0410 Posts: 610
6/6/14 4:19 P

My SparkPage
Reply
My battery is about exhausted so I too was trying to remove the back, mine twisted slightly but not far enough to take the back off. I'm afraid of breaking the clip if I push any harder. I've tried several times, nothing like the ease of the video. I don't know what I will do when the battery is dead. Why on earth would this be made with such a hard way to change a simple battery? I don't have arthritis or other problems, the thing is just stuck.




 Pounds lost: 66.2 
 
0
27
54
81
108
SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 55,785
3/3/14 6:22 P

SparkPeople Team Member

My SparkPage
Send Private Message
Reply
The manufacturer doesn't replace batteries, but you might try taking it to somewhere that replaces watch batteries. They might be able to help.

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
KAYEREID's Photo KAYEREID Posts: 26
3/3/14 5:02 P

My SparkPage
Send Private Message
Reply
I have watched the videos and know the correct way to change the battery. My problem is that the back will not move counter clockwise in order to open the tracker. It seems to be permanently stuck in the closed position. I think if I tried harder or used more pressure as suggested it would break. Is it possible for me to send it back to get the battery put in?



 current weight: 158.0 
 
180
171.25
162.5
153.75
145
SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 55,785
3/3/14 4:34 P

SparkPeople Team Member

My SparkPage
Send Private Message
Reply
Here's some info you might find helpful:

www.sparkpeople.com/myspark/thesparkhelp_a
rticle.asp?kb=21


Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
KAYEREID's Photo KAYEREID Posts: 26
3/3/14 12:32 P

My SparkPage
Send Private Message
Reply
My tracker will not open to change the battery. I don't want to break it....any suggestions? Thanks.



 current weight: 158.0 
 
180
171.25
162.5
153.75
145
Page: 1 of (1)  

Report Innappropriate Post

Other Site/Technical Help Topics:

Topics: Last Post:
Activity tracker 5/19/2014 11:27:56 PM
Organizing Saved Favorites 5/13/2014 11:03:39 AM
spin wheel 5/30/2014 10:07:10 AM
Edit added food not listed 5/20/2014 8:44:11 AM
submit button invisible/not there 7/29/2014 7:14:25 PM

Thread URL: http://www.sparkpeople.com/myspark/messageboard.asp?imboard=5&imparent=33181151

Review our Community Guidelines





Diet Resources: energy booster pills | vitamin b12 energy booster | best natural energy booster