I just tried to stop the auto-synching for the device and received the Page Not Found page instead. I then tried to disconnect the device and received the Page Not Found page again. I'll try again in a bit to see if it will work. C~
Thanks! We are still looking into this for you. As of the time we had checked yesterday, the entries for yesterday still looked good (even though your fitbit had synchronized step data with the site). Have you noticed any pattern with these listings (e.g., do they all happen to come at one time, are they added to your tracker slowly throughout the day, etc.)?
Also, I know you said you tried disconnecting and reconnecting once, but can you do it again to see if that makes any difference. Finally, please let us know what data your fitbit account (on their website) shows for your daily activity vs. what our site shows. Thanks!
There's a problem between my Fitbit and SparkPeople. For some reason Spark is registering multiple Fitbit entries per day. While I ~was~ busy this weekend, I have not yet accomplished the reported 1,404 fitness minutes yesterday.
I tried removing my Fitbit and readding it, but the same problem occurs. It's convenient to have the Fitbit synch automagically, but if it's an ongoing issue should I just remove it and start making manual entries?
I've admittedly been off Spark for a while now but am trying to make my way back and this glitch is driving me a bit batty. Thanks, Candace~
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