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The Food Tracker is not working correctly



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MUCEYBBDS
Posts: 4
2/13/14 8:50 P

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That did the trick! Thanks so much!

Edited by: MUCEYBBDS at: 2/13/2014 (21:01)


SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 29,682
2/13/14 10:05 A

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Have you tried clearing your cache and cookies yet? If not, you may want to try that as well. www.sparkpeople.com/community/help_answer.
asp?id=55


Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


1,747 Days since:  No Soda
 
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1750


MUCEYBBDS
Posts: 4
2/13/14 4:03 A

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I do have an adblocker, but turning it off didn't help.



SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 29,682
2/12/14 8:24 P

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I use Firefox and it is working properly for me. Do you have any add-on's in Firefox? Sometimes those can cause issues with some websites, so you may want to check those to see if any of them are interfering with that page.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


1,747 Days since:  No Soda
 
0
437
875
1312
1750


MUCEYBBDS
Posts: 4
2/12/14 3:35 P

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OK, so I tried it with Chrome and it's working. I was on Firefox before. A compatibility issue?



DRAGONCHILDE
DRAGONCHILDE's Photo SparkPoints: (56,178)
Fitness Minutes: (14,204)
Posts: 9,570
2/12/14 2:50 P



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Have you tried logging out, closing your browser, and starting over? Or accessing it from another browser? What browser/version are you currently using?

Heather
Writer, mother, wife, and breadwinner. I love to run, but running doesn't love me, so I'm switching to my low-impact bike.

I'm not pregnant, just fat: My blog.

fatnotpregnant.blogspot.com/


 current weight: 177.8 
 
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MUCEYBBDS
Posts: 4
2/12/14 2:06 P

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I can't search for foods to add... I can only put in favorites or add food not listed. I can't find any way to contact SparkPeople for technical support or find anything in the FAQs. I finally got back on track a couple days ago and now the food tracker isn't working! I'm very frustrated. Can anyone help?



 
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