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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 30,763
2/12/14 12:04 P

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The only time your data will be cleared is if you reset your goals. If you reset your goals, all tracked data will be cleared out and can't be retrieved after you have done that, but all your favorites, points, teams, friends, etc. will remain on your account. Is it possible that you reset your goals? The only other thing that could be happening is you have more than one account and you have your data logged on another account.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

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JOBLY7 Posts: 1
2/12/14 12:00 P

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I just logged in for the first time in a few weeks and all my previous records of nutrition and exercise have gone from the site! It is insisting I start again with a new goal. Last time I logged in all the data was still there and that was after not logging in for a while. I don't understand where all my weight/nutrition/exercise data has gone! I'm really annoyed :( Any ideas why this might be or how to get it back??

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