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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 30,396
4/9/14 10:15 A

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SASSYSUE1963 - I just checked your account and your steps from your Fitbit are showing in your Fitbit Tracker section.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

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SASSYSUE1963's Photo SASSYSUE1963 Posts: 58
4/8/14 11:09 P

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I have tried following the link below and disconnecting for a few minutes and reconnecting my fitbit flex. All the other data pulls over to the tracker detail page calories burned / active minutes / distance traveled but my steps are not counted. Not a huge issue but if I can't get this to work is there a way to manually enter my steps so they show on my fitness page?

Thanks for the help....



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ISPINWOOL's Photo ISPINWOOL SparkPoints: (9,717)
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4/8/14 8:21 A

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Well, somewhere on your computer is the Fitbit Dongle widget....all computers are a bit different so I can't direct you to exactly where it is...try to find it and "force sync" and see what happens. I believe if you right click on the widget, a box will pop up and "force sync" is a choice. If a forced sync doesn't work, you should probably search/ask in the FAQ on the fitbit website. good luck!! :)



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SASSYSUE1963's Photo SASSYSUE1963 Posts: 58
4/7/14 10:09 P

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I am having the same issue. the fitbit flex syncs my calories burned / minutes / distance but not how many steps I take. I tried to disconnect and then reconnected and it is not working?? Not sure what I am going wrong. Any advise?

Making fitness a bigger part of my life..always striving for improvement.


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ISPINWOOL's Photo ISPINWOOL SparkPoints: (9,717)
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2/9/14 7:26 P

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Ok. Thanks again!



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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 30,396
2/8/14 4:17 P

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That note section is only for you to see. The only time it may be seen by others is if you have you set your trackers to be shared on your SparkPage.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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ISPINWOOL's Photo ISPINWOOL SparkPoints: (9,717)
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2/8/14 9:04 A

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THANKS a BUNCH for the quick reply---I got it to sync over! It's almost hard to believe that a gadget the size of half a walnut can be so 'techy'...!!

another little question...the "note" section of the fitness page...is that for only me to see or does it get posted somewhere else that other folks can see it also?

thanks again!
:) Deb



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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 30,396
2/7/14 3:22 P

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You may want to try disconnecting and reconnecting your accounts to see if that helps. That can be done on this page: www.sparkpeople.com/fitbit/connect.asp. If you do that and it still isn't pulling that data over, please let me know.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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ISPINWOOL's Photo ISPINWOOL SparkPoints: (9,717)
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2/7/14 9:03 A

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I'm new to both SparkPeople and Fitbit --I've searched around but just can't find how to get my steps to show up on my Spark page. I did click the settings on both pages to allow for that feature but it doesn't show up. I can be fairly certain that I goofed something up--I'm not all that techy!
I'm also wondering if the Fitbit steps begin at 0 each day or do they just continue to accumulate?

thanks for your help! :)

p.s.--I hit the "sync fitbit" button and it sent over calories but not the steps....not sure why one but not the other??

Edited by: ISPINWOOL at: 2/7/2014 (12:46)

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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 30,396
1/20/14 10:05 A

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Those should automatically pull over from Fitbit's site, but if you don't see that happening, you can try clicking the Sync Fitbit link on your fitness page and it should then pull over (I just did that for you for yesterday and it pulled your data into your Fitness page).

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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LIZINVA1's Photo LIZINVA1 Posts: 761
1/19/14 11:20 P

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I always get a bonus spin and points for hitting my10,000 step goal but didn't recieve them today. Is anyone else having this issue?

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