I can assure you that the adreport team is actively working on determining the cause of this and is gathering information. Please send all reports to firstname.lastname@example.org so we can keep a running tab on what is happening to individual users. We appreciate your assistance!
CHERYLHAMMER, very plainly put. What we are seeing are not ads but malicious malware, leading to viruses. Twice today alone my antivirus protection locked down two of these red full screen "Update Java" popups and knocked me right off SP. Then I got an "Update Flash" popup. SP knows about this if they are reading these posts. They have to do something or they will lose a fair number of people, including me and I've been on here almost 6 years. It's getting out of hand!
"The state of your life is nothing more than a reflection of your state of mind." ~ Dr. Wayne Dyer
I have sent a screenshot to the email provided. The problem with the screenshot, and I'm sure it's with everyone else also, is that the whole screen goes red with the warning or update so we cannot tell you what shows on the Spark page we are viewing. I'm sure the problem lies within the ads that run under the orange toolbar since that is the last ad to load before the warning pops up so I cannot even tell you what ad it is. This morning I've been just clicking between posts on the message board and I've had the warning pop up several times. Yesterday I didn't have any problems. With January being full of resolutions and people trying to start up a routine for weight loss etc...having this issue hassle us is annoying. People are going to jump ship to other sites similar to SparkPeople if it is not resolved. I understand that the ads keep Spark free, however, this problem needs resolution ASAP. TAKE DOWN THE ADS AND ONLY REPOST THEM IF THEY ARE SAFE!!!
Sorry that you are seeing that same issue. As mentioned below, it would be very helpful if you would send us a screenshot the next time it happens. You can attach that to an email to email@example.com, along with any related info . That will give our ad team what they need to try to block the problem ad if causing the issue.
Sorry you are having that happen. If you see that again, please take a screenshot and attach that to an email to firstname.lastname@example.org along with any additional info like what page you were on when it happened and if you noticed any particular ad showing at the time. Thanks in advance for taking the time to do that. Since not everyone sees the same ads and issues, we need members to report these details so we can investigate.
For the past few days, I've been having an issue that I thought was a virus: I'd be using my computer and suddenly the webpage I was on would redirect to 'javadaygood', which told me my browser/flash/whatever was out of date and tried to force me to install it. I soon realized this was only happening while I was on Sparkpeople. A search suggests this isn't exactly a virus, but is a banner ad forcing a redirect. I don't know which it is, but it's driving me mad.
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