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SPARK_MERLE's Photo SPARK_MERLE Posts: 1,238
1/19/14 5:32 P

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Thanks for letting me know. I'm glad to see you got it working!

Merle

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~ Merle


ACIMPEGGY's Photo ACIMPEGGY Posts: 4,094
1/19/14 5:03 P

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Merle, thank you! I just tried it again, and everything worked as it is supposed to!

Now I can pedal/push on my elliptical exercise bike and have a record. To do so with my pedometer, I had to roll my pants up to above my knee or wear shorts and clip it on the bottom. Sometimes that worked and sometimes it didn't.

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OCTOBER IS BREAST CANCER AWARENESS MONTH!

Co-leader A Course in Miracles Spark Team
Co-leader Toastmasters Spark Team
Co-leader Lesbian Fiction Readers Spark Team
Co-leader South Suburbs-Fan the Spark team

President of West Suburban Toastmasters, Club 930, La Grange Park, IL

"It seems to me that most folks are just as happy as they make up their minds to be. " Abraham Lincoln

I AM ...One Life, One Spirit, One God, One Love....I AM



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SPARK_MERLE's Photo SPARK_MERLE Posts: 1,238
1/17/14 9:35 P

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emoticon ACIMPEGGY!

Sorry you're having trouble getting the setup completed. No, you do not need to use IE, not sure why it is telling you that; I've not seen that message before. I primarily use Chrome.

There are a couple of things I have seen result in getting a message like that. First, please make sure your computer meets these system requirements for the Spark:

1 GB memory, 50 MB free disk space. Windows 1GHz processor, operating systems XP, Vista, Windows 7 or 8. Mac Intel processor, operating system OSX 10.6-10.8.
Note, it should also work with Mac 10.9; but, has not yet been fully certified on that so it is not yet in the official requirements list.

If you meet those requirements, please check to be sure that the account you use to sign into your computer has administrator rights. You must have admin access in order to run the setup program. You could also try clicking on the setup program file and choosing the "run as administrator" option if that displays in the popup menu.

If none of the above helps, let me know.

Spark_Merle

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~ Merle


ACIMPEGGY's Photo ACIMPEGGY Posts: 4,094
1/17/14 8:21 P

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I have installed the sync. The program seems that it installed, but it will not set up. I keep getting a 'problem...reinstall' message. Then it wants me to use IE! Can't I use my Chrome with the tracker?

I really want to get started even though I have learned I will have to keep on using my pedometer to if I want to see actual steps walked throughout my day.


Thanks for your quick response. Sigh...

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Edited by: ACIMPEGGY at: 1/17/2014 (21:04)

OCTOBER IS BREAST CANCER AWARENESS MONTH!

Co-leader A Course in Miracles Spark Team
Co-leader Toastmasters Spark Team
Co-leader Lesbian Fiction Readers Spark Team
Co-leader South Suburbs-Fan the Spark team

President of West Suburban Toastmasters, Club 930, La Grange Park, IL

"It seems to me that most folks are just as happy as they make up their minds to be. " Abraham Lincoln

I AM ...One Life, One Spirit, One God, One Love....I AM



 current weight: 259.0 
 
259
232
205
178
151
SPARK_MERLE's Photo SPARK_MERLE Posts: 1,238
12/14/13 6:57 P

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Not laughing! You are not the only member who has done the same, so no worries. I am glad you have it working now.

Spark on!

~ Merle


DENAP1's Photo DENAP1 SparkPoints: (1,747)
Fitness Minutes: (138)
Posts: 4
12/14/13 6:42 P

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Hi there. thanks for responding. I found out the problem. I didnot install it. LOL dont laugh at me. Now Im ready to get sparking.
thanks again

SPARK_MERLE's Photo SPARK_MERLE Posts: 1,238
12/14/13 6:38 P

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Hi!

I'm sorry you are having trouble with that. Did you run the installation program? If not, you can down load it here: www.sparkpeople.com/setup

After you download it, double click on the file to run it and then follow the instructions to install the Spark. If you already did this and still have trouble, please let me know and we will go from there to get it working for you.

Spark_Merle

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~ Merle


DENAP1's Photo DENAP1 SparkPoints: (1,747)
Fitness Minutes: (138)
Posts: 4
12/14/13 4:33 P

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I did the taps to make sure to activate the lights, but I worked on my treadmill and didn't get any results, plus I did a workout ball excersice with no success. Should I seen it back. ALso, I saw someone posted that the USB port is suppose to be green, mine is not.
please help in OHIO

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