Advertisement -- Learn more about ads on this site.

 
Message Boards
FORUM:   Site/Technical Help
TOPIC:  

my fitness tracker is not working



Click here to read our frequently asked Site and Technical questions.

 
  Reply Create A New Topic
Search the
Message Boards:
Search
  I Liked This Topic Subscribe to this Discussion Share
Add This to My SparkFavorites
Advertisement -- Learn more about ads on this site.

Author: Message: Sort First Post on Top


SPARK_MERLE
SPARK_MERLE's Photo Posts: 864
1/19/14 5:32 P

SparkPeople Team Member

SPARK_MERLE's SparkPage
Send Private Message
Reply
emoticon

Thanks for letting me know. I'm glad to see you got it working!

Merle

emoticon emoticon

~ Merle




ACIMPEGGY
ACIMPEGGY's Photo Posts: 4,093
1/19/14 5:03 P

ACIMPEGGY's SparkPage
Send Private Message
Reply
Merle, thank you! I just tried it again, and everything worked as it is supposed to!

Now I can pedal/push on my elliptical exercise bike and have a record. To do so with my pedometer, I had to roll my pants up to above my knee or wear shorts and clip it on the bottom. Sometimes that worked and sometimes it didn't.

emoticon


OCTOBER IS BREAST CANCER AWARENESS MONTH!

Co-leader A Course in Miracles Spark Team
Co-leader Toastmasters Spark Team
Co-leader Lesbian Fiction Readers Spark Team
Co-leader South Suburbs-Fan the Spark team

President of West Suburban Toastmasters, Club 930, La Grange Park, IL

"It seems to me that most folks are just as happy as they make up their minds to be. " Abraham Lincoln

I AM ...One Life, One Spirit, One God, One Love....I AM



 current weight: 259.0 
 
259
232
205
178
151


SPARK_MERLE
SPARK_MERLE's Photo Posts: 864
1/17/14 9:35 P

SparkPeople Team Member

SPARK_MERLE's SparkPage
Send Private Message
Reply
emoticon ACIMPEGGY!

Sorry you're having trouble getting the setup completed. No, you do not need to use IE, not sure why it is telling you that; I've not seen that message before. I primarily use Chrome.

There are a couple of things I have seen result in getting a message like that. First, please make sure your computer meets these system requirements for the Spark:

1 GB memory, 50 MB free disk space. Windows 1GHz processor, operating systems XP, Vista, Windows 7 or 8. Mac Intel processor, operating system OSX 10.6-10.8.
Note, it should also work with Mac 10.9; but, has not yet been fully certified on that so it is not yet in the official requirements list.

If you meet those requirements, please check to be sure that the account you use to sign into your computer has administrator rights. You must have admin access in order to run the setup program. You could also try clicking on the setup program file and choosing the "run as administrator" option if that displays in the popup menu.

If none of the above helps, let me know.

Spark_Merle

emoticon

~ Merle




ACIMPEGGY
ACIMPEGGY's Photo Posts: 4,093
1/17/14 8:21 P

ACIMPEGGY's SparkPage
Send Private Message
Reply
I have installed the sync. The program seems that it installed, but it will not set up. I keep getting a 'problem...reinstall' message. Then it wants me to use IE! Can't I use my Chrome with the tracker?

I really want to get started even though I have learned I will have to keep on using my pedometer to if I want to see actual steps walked throughout my day.


Thanks for your quick response. Sigh...

emoticon emoticon

Edited by: ACIMPEGGY at: 1/17/2014 (21:04)

OCTOBER IS BREAST CANCER AWARENESS MONTH!

Co-leader A Course in Miracles Spark Team
Co-leader Toastmasters Spark Team
Co-leader Lesbian Fiction Readers Spark Team
Co-leader South Suburbs-Fan the Spark team

President of West Suburban Toastmasters, Club 930, La Grange Park, IL

"It seems to me that most folks are just as happy as they make up their minds to be. " Abraham Lincoln

I AM ...One Life, One Spirit, One God, One Love....I AM



 current weight: 259.0 
 
259
232
205
178
151


SPARK_MERLE
SPARK_MERLE's Photo Posts: 864
12/14/13 6:57 P

SparkPeople Team Member

SPARK_MERLE's SparkPage
Send Private Message
Reply
Not laughing! You are not the only member who has done the same, so no worries. I am glad you have it working now.

Spark on!

~ Merle




DENAP1
DENAP1's Photo SparkPoints: (1,747)
Fitness Minutes: (138)
Posts: 4
12/14/13 6:42 P

Send Private Message
Reply
Hi there. thanks for responding. I found out the problem. I didnot install it. LOL dont laugh at me. Now Im ready to get sparking.
thanks again



SPARK_MERLE
SPARK_MERLE's Photo Posts: 864
12/14/13 6:38 P

SparkPeople Team Member

SPARK_MERLE's SparkPage
Send Private Message
Reply
Hi!

I'm sorry you are having trouble with that. Did you run the installation program? If not, you can down load it here: www.sparkpeople.com/setup

After you download it, double click on the file to run it and then follow the instructions to install the Spark. If you already did this and still have trouble, please let me know and we will go from there to get it working for you.

Spark_Merle

emoticon

~ Merle




DENAP1
DENAP1's Photo SparkPoints: (1,747)
Fitness Minutes: (138)
Posts: 4
12/14/13 4:33 P

Send Private Message
Reply
I did the taps to make sure to activate the lights, but I worked on my treadmill and didn't get any results, plus I did a workout ball excersice with no success. Should I seen it back. ALso, I saw someone posted that the USB port is suppose to be green, mine is not.
please help in OHIO



 
Page: 1 of (1)  
Search  

I Liked This Topic Subscribe to this Discussion Share
Add This to My SparkFavorites
Report Innappropriate Post


Thread URL: http://www.sparkpeople.com/myspark/messageboard.asp?imboard=5&imparent=32625074

Review our Community Guidelines



 
Diet Resources: schwinn elliptical trainer | e trainer elliptical | nordictrack elliptical trainer