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Fitbit has incorrect calories burned...please help



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SPARK_MERLE
Posts: 519
11/26/13 6:11 P

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Hello!

Looks like they got it fixed. I'm glad to see that. Keep up the good workouts!

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Spark_Merle

~ Merle


15 Days until:  Flying Pig Half Marathon
 
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BELLADANA
Posts: 165
11/26/13 5:02 P

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Wanted to update and tell you that the tracker is working correctly today! I'm not sure if what happened yesterday was a glitch or not, though I could not fix it no matter what I did.



 current weight: 117.6 
 
157
147.15
137.3
127.45
117.6


BELLADANA
Posts: 165
11/26/13 11:43 A

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Thank you Merle!



 current weight: 117.6 
 
157
147.15
137.3
127.45
117.6


SPARK_MERLE
Posts: 519
11/26/13 2:09 A

SparkPeople Team Member

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Hi,

Just wanted to let you know that we're looking into this. I'll post an update when I have some info for you.

Spark_Merle

~ Merle


15 Days until:  Flying Pig Half Marathon
 
50
37
25
12
0


BELLADANA
Posts: 165
11/25/13 4:34 P

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My fitbit is synced with my account and usually gives really accurate info. Unfortunately, today it's just not happening. I ran 4.5 miles this morning and burned about 500 calories in the process.My fitbit dashboard is accurately representing all of this info (steps take, mileage, and calories burned)...but when it syncs to SP it only correctly credits my steps. It is trying to tell me that I have burned 102 calories TOTAL for my day. I assume this glitch is on the SP side of things since my dashboard is accurate...please help, I rely on this to eat the correct amount of food to fuel heavy workout days like today :(

Edited by: BELLADANA at: 11/26/2013 (11:43)

 current weight: 117.6 
 
157
147.15
137.3
127.45
117.6


 
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