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NICKYCRANE's Photo NICKYCRANE SparkPoints: (60,278)
Fitness Minutes: (32,810)
Posts: 986
11/24/13 3:59 A

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Thank you everyone for service with a smile and staggering speed! I have bookmarked the next few days of challenges, as the page seems to have a resident jinx! I shall probably repeat the challenge anyway as I have been unable to follow it regularly as I was on holiday so not free to do the food challenges and often too tired to do the rest.



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NICKYCRANE's Photo NICKYCRANE SparkPoints: (60,278)
Fitness Minutes: (32,810)
Posts: 986
11/23/13 12:44 P

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Thank you, Anne. This must be as annoying for all of you as it is for us! I do appreciate your quick responses, and all for free!



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AASLP___ Posts: 9,650
11/23/13 12:33 P

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Sorry for the inconvenience! We have passed the information along so it can be corrected as soon as possible.

--Anne
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PEANUT-M-MS's Photo PEANUT-M-MS Posts: 221
11/23/13 11:00 A

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I'm hoping there's a fix to the problem again. It worked for a couple of days and let me finish my last three, but when I didn't get a feedback for completing the challenge, I found that I had not clicked the Spark Points buttons on several of the days on which I had completed the challenge for that day. So I've been going back to review those days and make sure I click the points button. But I still have 3 days on which I have not done that. Fortunately, I am now WEARING my Skinny Jeans! That should probably be reward enough, but I just feel like I'm incomplete without getting them all checked off. Will You let us know when it gets fixed again? Thank you for all your effort.



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NICKYCRANE's Photo NICKYCRANE SparkPoints: (60,278)
Fitness Minutes: (32,810)
Posts: 986
11/23/13 8:47 A

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Alas! Its on strike yet again, after working for a couple of days....
Thank you for all your hard work to get it going again. Next time I shall save the appropriate web pages of the various challenges. I did that once, and then my computer was stolen.....



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AASLP___ Posts: 9,650
11/18/13 12:47 P

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I just wanted to let you know that the skinny jeans challenge should be working again :)

--Anne
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AASLP___ Posts: 9,650
11/18/13 8:56 A

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Hi,

We are aware of the issue with the challenges and have let the tech team know so they can look into it. Sorry for the inconvenience.

It looks as though you are using the program through ShopRite, which does not currently have the goal board option on the Start page, which is why you aren't able to redeem those points.

For the last question, I am not sure where you saw that, but we do provide technical assistance both on this message board and by emails sent to support@sparkepople.com.

I hope this helps!

--Anne
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JOANBRESLIN SparkPoints: (11,372)
Fitness Minutes: (23,102)
Posts: 211
11/18/13 5:49 A

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I am having problems after I click on one the the numbers days in the skinny jeans challenge, it does not open.
Plus I can NEVER seem to receive my review goals sparkpoints each day..
I also have seen here where SPARKPeople dont respond to technical issues?



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