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Videos do not play



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SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 28,874
11/15/13 12:24 P

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Since you are on a work computer, it very well could be something that they blocked or did on their end. This page has info about how to clear cache and cookies, if you want to do that: www.sparkpeople.com/community/help_answer.
asp?id=55
.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

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SHKIRK
Posts: 754
11/15/13 11:50 A

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I am not computer savvy. I have no ideal what a cookie is and do not know what to do to a broswer..I guess no vidioes for me till oneday they start up again like the stopped by themselves. (I am on a work computer so it may be something the comp. did to the system) emoticon



SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 28,874
11/14/13 5:36 P

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I wasn't able to replicate that issue. What browser and version of browser are you using? Have you tried clearing your cache and cookies? Or have you tried a different browser to see if you get the same thing happening?

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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SHKIRK
Posts: 754
11/14/13 12:11 P

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When I click a video it doesn't play and goes to get points screen. What am I doing wrong?



 
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