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AASLP___ Posts: 9,650
10/24/13 8:19 P

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We looked into this for you and the log files all show the emails as being delivered successfully. Also just in case it happened inadvertently, I wanted to make sure you know that you are also opted out of emails (with the never email me again box checked) if you mark any of our emails as spam.

--Anne
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FANGFACEKITTY's Photo FANGFACEKITTY SparkPoints: (74,245)
Fitness Minutes: (50,911)
Posts: 4,507
10/23/13 2:01 A

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Thank you for the reply but that is not the problem. Google is blocking them, deleting them entirely and sending back "undeliverable" to SP so my "never send emails" box gets checked.

France - EST + 6 hours

Team Challenge Weight Leader: Fall Teddy Bears
Team Leader: Single Female Homeowners
www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=21657


SW on 1/1/11 - 204.4 lbs.
GW on 9/1/11 - 134.5 lbs
GOAL ACHIEVED! 70 lbs. banished!

Mind the Gap! between what we know we should do and what we actually choose to do.


 current weight: 156.8 
 
156.8
151.35
145.9
140.45
135
AASLP___ Posts: 9,650
10/22/13 8:58 P

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Hi,

This blog entry shows where many gmail users can find their SparkPeople emails--I hope this will be where you can find yours as well: www.sparkpeople.com/blog/blog.asp?post=att
ention_gmail_users_where_to_find_your_
sparkpeople_messages


--Anne
___________________________________


FANGFACEKITTY's Photo FANGFACEKITTY SparkPoints: (74,245)
Fitness Minutes: (50,911)
Posts: 4,507
10/22/13 7:25 A

Community Team Member

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I know this is a periodic problem; according to the e-mail page in my Account Preferences SP says they will work with the providers to fix the issue when it arises. Since there is no "report an issue" button for this specific problem I am reporting it here.

Apparently Google is now blocking mails / notifications from SparkPeople (at least for my account). They do not even appear in my spam folder, they are just never delivered to me. And since it is virtually impossible to find a way to contact someone at Google I hope SP can work with them to fix this.

I know about where to access the newsletters, I am more concerned about my message board subscriptions. There are too many for me to manually navigate to each one every day - or several times a day - to check for responses.

France - EST + 6 hours

Team Challenge Weight Leader: Fall Teddy Bears
Team Leader: Single Female Homeowners
www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=21657


SW on 1/1/11 - 204.4 lbs.
GW on 9/1/11 - 134.5 lbs
GOAL ACHIEVED! 70 lbs. banished!

Mind the Gap! between what we know we should do and what we actually choose to do.


 current weight: 156.8 
 
156.8
151.35
145.9
140.45
135
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