Advertisement -- Learn more about ads on this site.

 
Message Boards
FORUM:   Site/Technical Help
TOPIC:  

Nutrition Tracker Deletes Food at Random!



Click here to read our frequently asked Site and Technical questions.

 
  Reply Create A New Topic
Search the
Message Boards:
Search
  I Liked This Topic Subscribe to this Discussion Share
Add This to My SparkFavorites
Advertisement -- Learn more about ads on this site.

Author: Message: Sort First Post on Top


SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 29,819
10/2/13 10:12 A

SparkPeople Team Member

SP_COACH_DENISE's SparkPage
Send Private Message
Reply
I checked your account and resaved your customized meal page (my first suggestion) and after doing that, it corrected the issue for you.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


1,758 Days since:  No Soda
 
0
450
900
1350
1800


CORA_REGINA
Posts: 28
10/2/13 12:26 A

CORA_REGINA's SparkPage
Send Private Message
Reply
Nope, doesn't work. Like I said, I've already tried those -- the only way to change it is to delete and re-add. Trying to edit the food and save the changes just leaves it where it was, in the deleted items category (but still adding the nutritional counts to my total).

I hope someone can have a look at it and work any bugs out, if necessary.



 current weight: 145.0 
 
153
147.25
141.5
135.75
130


SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 29,819
10/1/13 10:50 P

SparkPeople Team Member

SP_COACH_DENISE's SparkPage
Send Private Message
Reply
If you get that category you should be able to go to the nutrition tracker, click the add/edit meal category link, then save that page. It should then push the item into the proper meal category on your tracker. Also, clicking on the item, you can reassign the meal category as well, but I would recommend doing the above suggestion first and it should fix the issue.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


1,758 Days since:  No Soda
 
0
450
900
1350
1800


CORA_REGINA
Posts: 28
10/1/13 10:43 P

CORA_REGINA's SparkPage
Send Private Message
Reply
This is becoming a major pain, and also more and more frequent.

On a daily basis, often multiple times, when I delete something from my tracking that I ended up not eating or that got added by mistake, the tracker will delete MULTIPLE items from other categories. These aren't part of the same grouping, or category, or anything.

Just now I deleted a baguette that I entered earlier. It never showed up, so I entered it again, and then it spontaneously appeared ten hours later. It deleted the baguette (lunch), the candy bar I ate when I forgot my glucose tablets along with my multivitamin and biotin (vitamins and supplements), and my bedtime snack of cereal (bedtime snack).

There is no way to get the system to reassign these items where they're supposed to be, trying to edit them and assign the proper meal category doesn't work, which means I have to delete them from the "items you deleted" category and then add them all over again.



 current weight: 145.0 
 
153
147.25
141.5
135.75
130


 
Page: 1 of (1)  
Search  

I Liked This Topic Subscribe to this Discussion Share
Add This to My SparkFavorites
Report Innappropriate Post


Thread URL: http://www.sparkpeople.com/myspark/messageboard.asp?imboard=5&imparent=32109036

Review our Community Guidelines



 
Diet Resources: hand balance training | balance training seniors | balance training for seniors