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DEBIGENE's Photo DEBIGENE SparkPoints: (82,883)
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10/25/14 3:11 P

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I just got my new SP tracker today in the mail and I have an old computer with windows xp. I attempted to download the setup and got a message from my mcafee advising the following:

Whoa!
Are you sure you want to go there?
http://dl.connect-download.com/win/SparkPeopleConn... may be risky to visit.

Why were you redirected to this page?

When we visited this site, we found it exhibited one or more risky behaviors.

I have stopped until I hear from someone from the technical dept at SP. Thank you I am waiting.

Edited by: DEBIGENE at: 10/25/2014 (15:20)
“Greatness is not found in possessions, power, position, or prestige. It is discovered in goodness, humility, service, and character.” - William Arthur Ward

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"what goes around, comes around"

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"if you want to make a change in your life, you have to want it everyday"
...... *Patrick Swayze*.......


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MOMO7YROLD's Photo MOMO7YROLD SparkPoints: (45,102)
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12/6/13 12:21 P

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I am trying to install the program for my sparktracker and its not allowing me its giving me a message. C:\Users\theresa\AppData\Local\Microsoft\Windows\TemporaryInternetFiles\Content.IE5\BNXEVPM6\SparkpeopleConnectInstall.exe is not a valid WIN32 Application
Please Someone Help Me. I just got my tracker today and would love to start using it.
Theresa

Theresa-WV
leader of Daily Fitness Challenges Team www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=60848


leader of SP Class Oct 27 - Nov. 2 2013 team www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=60747


leader of North Central WV team www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=41616


I can do it, You can do it, set ur mind to it.
fall down, get up, dust off, move on


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MIAJOEB's Photo MIAJOEB SparkPoints: (191,270)
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10/30/13 7:13 P

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The activity tracker does not count steps unless you are doing an activity for more than ten minutes at a time. But my problem was my computer. Check with the coaches they will help you. go to the spark tracker team they helped me figure out what I was doing to get confusing results. and how to do things correctly.

Sing to the Lord a new song, for he has done marvelous things:... Psalm 98

Therefore we do not lose heart. Though... we are wasting away, yet inwardly we are being renewed day my day....So fix our eyes not on what is seen, but on what is unseen. for what is seen is temporary, but what is unseen is eternal
2 COR 16-18

Doing nothing is the most perfect form of action, when I do nothing there is nothing left undone and there is nothing left to do.... The Way by Lao Tse


 current weight: 160.0 
 
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WARDIWORLD SparkPoints: (179)
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10/30/13 10:33 A

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I am having the same issue. I cant get it to even register. I am able to have the tracking page on my computer and phone but the syncpoint will not register. I can not see any activity unless I manually put it in. My food and fitness can be input but I cant see my steps getting recoded or any activity.

MIAJOEB's Photo MIAJOEB SparkPoints: (191,270)
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9/25/13 8:56 P

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so I have to sign into the main persona to get the sync point to work.
I am so excited I get to play with my new toy.
Now I get to see how mu h activity credit I will get in water aerobics...
sooooo excited.

Sing to the Lord a new song, for he has done marvelous things:... Psalm 98

Therefore we do not lose heart. Though... we are wasting away, yet inwardly we are being renewed day my day....So fix our eyes not on what is seen, but on what is unseen. for what is seen is temporary, but what is unseen is eternal
2 COR 16-18

Doing nothing is the most perfect form of action, when I do nothing there is nothing left undone and there is nothing left to do.... The Way by Lao Tse


 current weight: 160.0 
 
220
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171.25
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MIAJOEB's Photo MIAJOEB SparkPoints: (191,270)
Fitness Minutes: (145,969)
Posts: 19,044
9/25/13 5:45 P

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I have an older mac. When I started using it my son had persona 1 be able to change things and personna 2 was me fooling around on a computer. So I installed it in persona 1 but do I need to be in persona 1 to have the sync work? I will wear the device the rest of the day and switch to the persona 1 where I am able to instal things.. and see if the sync works then.

My son said it t should work both places.

Spark logo has never been at the bottom of my screen. To get to spark I go to yahoo

Edited by: MIAJOEB at: 9/25/2013 (17:46)
Sing to the Lord a new song, for he has done marvelous things:... Psalm 98

Therefore we do not lose heart. Though... we are wasting away, yet inwardly we are being renewed day my day....So fix our eyes not on what is seen, but on what is unseen. for what is seen is temporary, but what is unseen is eternal
2 COR 16-18

Doing nothing is the most perfect form of action, when I do nothing there is nothing left undone and there is nothing left to do.... The Way by Lao Tse


 current weight: 160.0 
 
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203.75
187.5
171.25
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COUGARPAINTBALL's Photo COUGARPAINTBALL Posts: 194
9/25/13 11:53 A

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Since you had to use a different computer user account to install the application, it might not be running for your user account. Can you look to see if the application is running in your Mac dock at the bottom of the screen. You should see our Spark Logo down there. If not you need to start the 'SparkPeople Connect' application.



MIAJOEB's Photo MIAJOEB SparkPoints: (191,270)
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9/24/13 7:15 P

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I got it installed.
I got it to accept the first 16 steps this morning .
I went for my walk.
Now it will not accept that I got to my goal. soooo
I tapped the device, gently and it lights up like a Christmas tree.
The lights dance around but it is not accepting any updated information.
Since I got back from my walk and from work, which I did some walking there too.
How frequently will it accept updated information?

SORRY emoticon

The green light will not stay on.
I have switched it to other ports that work the printer and the mouse but it blinks green once then goes off.

Edited by: MIAJOEB at: 9/24/2013 (19:42)
Sing to the Lord a new song, for he has done marvelous things:... Psalm 98

Therefore we do not lose heart. Though... we are wasting away, yet inwardly we are being renewed day my day....So fix our eyes not on what is seen, but on what is unseen. for what is seen is temporary, but what is unseen is eternal
2 COR 16-18

Doing nothing is the most perfect form of action, when I do nothing there is nothing left undone and there is nothing left to do.... The Way by Lao Tse


 current weight: 160.0 
 
220
203.75
187.5
171.25
155
MIAJOEB's Photo MIAJOEB SparkPoints: (191,270)
Fitness Minutes: (145,969)
Posts: 19,044
9/24/13 6:36 P

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It was my fault I had to put my son's password in order to change anything on the computer.
He did this because I was having some people trying to change things on the computer and this made it so only he can do it.. so he reminded me about it and gave me the code and I have my product working. ... THANK YOU FOR HELPING ME ....

Sing to the Lord a new song, for he has done marvelous things:... Psalm 98

Therefore we do not lose heart. Though... we are wasting away, yet inwardly we are being renewed day my day....So fix our eyes not on what is seen, but on what is unseen. for what is seen is temporary, but what is unseen is eternal
2 COR 16-18

Doing nothing is the most perfect form of action, when I do nothing there is nothing left undone and there is nothing left to do.... The Way by Lao Tse


 current weight: 160.0 
 
220
203.75
187.5
171.25
155
DJHEILMANN's Photo DJHEILMANN Posts: 3,356
9/23/13 1:08 P

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Ah, got it Maria. We also have an email from you about this, we are checking into this now.

Dave


Make sure to check out SparkRecipes too! sparkrecipes.com


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MIAJOEB's Photo MIAJOEB SparkPoints: (191,270)
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9/23/13 1:04 P

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Sorry Dave but it will not allow me to instal.
I have tried about 5 times and it continues to stop me and tells me

We encountered problems a problem durring instillation, please try the following
1. click TRY AGAIN
2.CHECK THAT YOU HAVE PERMISSION TO INSTAL SOFTWARE ( How do I do this?)
3.If you are still having problems, Please Contact support.

I may try my husband's computer but he will not be pleased.
Am I the only one having these problems?

Maria

Sing to the Lord a new song, for he has done marvelous things:... Psalm 98

Therefore we do not lose heart. Though... we are wasting away, yet inwardly we are being renewed day my day....So fix our eyes not on what is seen, but on what is unseen. for what is seen is temporary, but what is unseen is eternal
2 COR 16-18

Doing nothing is the most perfect form of action, when I do nothing there is nothing left undone and there is nothing left to do.... The Way by Lao Tse


 current weight: 160.0 
 
220
203.75
187.5
171.25
155
DJHEILMANN's Photo DJHEILMANN Posts: 3,356
9/23/13 12:07 P

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Hi Maria, here's what you will want to do:
- Go to www.sparkpeople.com/setup www.sparkpeople.com/setup
- Click the button that says "Download & Install Software Now - Windows"
- Wait for the software to download; you should see a notice about it downloading somewhere on your computer browser, likely on the lower left
- When it is done downloading, click the file that was downloaded
- Follow the instructions/prompts from there

Hope this helps, please let us know if it does not.

Dave H.
SparkPeople.com

Make sure to check out SparkRecipes too! sparkrecipes.com


 Pounds lost: 280.0 
 
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MIAJOEB's Photo MIAJOEB SparkPoints: (191,270)
Fitness Minutes: (145,969)
Posts: 19,044
9/21/13 4:22 P

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I took out the battery, I plugged in the thingy to my computer. so now what?
My devise has some little green lights that went on and the thing attached to the computer has a green light but it only flashes occasionally.
Where do I go to get my results????
HELP

Older, computer challenged but willing to learn.
Maria

Sing to the Lord a new song, for he has done marvelous things:... Psalm 98

Therefore we do not lose heart. Though... we are wasting away, yet inwardly we are being renewed day my day....So fix our eyes not on what is seen, but on what is unseen. for what is seen is temporary, but what is unseen is eternal
2 COR 16-18

Doing nothing is the most perfect form of action, when I do nothing there is nothing left undone and there is nothing left to do.... The Way by Lao Tse


 current weight: 160.0 
 
220
203.75
187.5
171.25
155
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