0
 
Author: Sorting First Post on Top ↑ Message:
SCHOOL1969 SparkPoints: (9)
Fitness Minutes: (0)
Posts: 2
3/19/14 2:58 P

Send Private Message
Reply
yes im having the same issue

SPARKLINGHOPE's Photo SPARKLINGHOPE Posts: 14,638
3/19/14 1:17 P

My SparkPage
Send Private Message
Reply
I have had issues off and on. Try reporting this on the technical thread.

Becki
(IN - Eastern Time Zone)
FITBIT ONE

Your beliefs become your thoughts. Your thoughts become your words. Your words become your actions. Your actions become your habits. Your habits become your values. Your values become your destiny.

Mahatma Gandhi
(1869 - 1948)


 current weight: 142.6 
 
144.8
142.975
141.15
139.325
137.5
SGASPERSON's Photo SGASPERSON Posts: 121
3/19/14 12:16 P

My SparkPage
Send Private Message
Reply
Ive been having the problem. I get so frustrated since I like the site. I've tried foxfire and it is worst than internet explorer. Wish there was a solution.

Put your heart into anything you do.


 current weight: 222.0 
 
323
287.25
251.5
215.75
180
TANGOKATE's Photo TANGOKATE Posts: 365
3/17/14 6:05 P

My SparkPage
Send Private Message
Reply
Tried to get back into the groove of sparkpeople yesterday and today and I can't get some pages to load, others take forever to load. It's the only program open on my computer and I have no troubles with any other sites I open. Is anyone else experiencing this?



 Pounds lost: 0.0 
 
0
7.25
14.5
21.75
29
SPARKLINGHOPE's Photo SPARKLINGHOPE Posts: 14,638
1/4/14 11:18 A

My SparkPage
Send Private Message
Reply
You too :) scary weather...

Becki
(IN - Eastern Time Zone)
FITBIT ONE

Your beliefs become your thoughts. Your thoughts become your words. Your words become your actions. Your actions become your habits. Your habits become your values. Your values become your destiny.

Mahatma Gandhi
(1869 - 1948)


 current weight: 142.6 
 
144.8
142.975
141.15
139.325
137.5
LOVETOEATFOOD's Photo LOVETOEATFOOD SparkPoints: (1,009)
Fitness Minutes: (160)
Posts: 13
1/4/14 10:11 A

Send Private Message
Reply
Hi Sparkling Hope and good morning. I actually like the website myself. I guess that is what is so frustrating. So many folks use it, and I just seems it should navigate better and faster. I appreciate your response.
Stay warm..



 current weight: 153.0 
 
155
150
145
140
135
SPARKLINGHOPE's Photo SPARKLINGHOPE Posts: 14,638
1/4/14 10:04 A

My SparkPage
Send Private Message
Reply
Wish I could help but maybe it needs to be a brand new post? It is frustrating. Now they have pop ups that take me to my iPhone or iPad apps and advertised game without me touching anything. I think they are unable to control or fix many things. The one "tech" answer I received made it apparent it was not a real Computer tech...

I continue with SP because it is free and I have gained benefits way beyond the frustrations. :)

Becki
(IN - Eastern Time Zone)
FITBIT ONE

Your beliefs become your thoughts. Your thoughts become your words. Your words become your actions. Your actions become your habits. Your habits become your values. Your values become your destiny.

Mahatma Gandhi
(1869 - 1948)


 current weight: 142.6 
 
144.8
142.975
141.15
139.325
137.5
LOVETOEATFOOD's Photo LOVETOEATFOOD SparkPoints: (1,009)
Fitness Minutes: (160)
Posts: 13
1/4/14 9:48 A

Send Private Message
Reply
Well, it has been close to 24 hours since I posted my last entry here. Not one technical person has responded. I notice that the person that posted prior to me never received a response as well. Their post was over a month old. Doesn't seem as though support team is on top of it, or simply ignores. I guess there is nothing that can be done to speed up the website. Thanks for your support. Not sure why you have this thread if nobody ever answers the questions or concerns.



 current weight: 153.0 
 
155
150
145
140
135
LOVETOEATFOOD's Photo LOVETOEATFOOD SparkPoints: (1,009)
Fitness Minutes: (160)
Posts: 13
1/3/14 11:58 A

Send Private Message
Reply
I've been on here for about a week and a half now. I'm about to pull my hair out and call it a day. The entire site runs at a snails pace. I don't have any other issues with any other website that I view. Is there anything that can be done about this? I really don't have the patience or the time to wait while it "thinks" before moving. I am about to give up on SP. Would really hate to do this, but this is really frustrating.



 current weight: 153.0 
 
155
150
145
140
135
BEHOLDEN's Photo BEHOLDEN SparkPoints: (219)
Fitness Minutes: (83)
Posts: 2
12/18/13 11:34 P

My SparkPage
Send Private Message
Reply
I just signed up today - but it's taken me 45 min to enter food and exercise. I'm hoping it's just a temporary problem because it looks like a great sight.

THEBIGCHIS Posts: 8
11/17/13 9:29 P

My SparkPage
Reply
I have had the same issues as mentioned. I had more issues with the page loading, the characters not being entered as words are typed, and the script problem with Firefox, so I switched to Google Chrome. I was doing fine with Chrome until about 2 months ago, I don't get the script problem, but it is still slow to use the food tracker and to make edits. I was chalking it up to the increased use of ads on the site/page that have a lot of motion, etc...



 current weight: 152.2 
 
155
152.5
150
147.5
145
AMTUTTON's Photo AMTUTTON SparkPoints: (69,731)
Fitness Minutes: (34,975)
Posts: 11
11/16/13 8:24 P

My SparkPage
Send Private Message
Reply
I use the latest version of Firefox and have also been experiencing issues with SparkPeople.com loading slowly (or some pages not at all) for the last week or so. For a while this evening, I couldn't even get the site to load at all. I had to quit and go on to another site for a while and then come back. I particularly seem to have issues watching videos and then getting confirmation of my spark points for doing so. Also - the same issues with Spark People radio. Even Facebook is loading faster than SP. It gets very frustrating. I don't believe I had these issues prior to the website "make over." I also frequently get the message that the "server timed out." In fact, I am having trouble posting this message.



 current weight: -5.0  under
 
10
5
0
-5
-10
BLUEANNIEDOG's Photo BLUEANNIEDOG Posts: 321
10/24/13 1:32 P

My SparkPage
Send Private Message
Reply
I use Safari and navigating the food tracker just started going incredibly slow for the last week or so.

Lucille is a good dog.


 current weight: 135.0 
 
157
149
141
133
125
CHOCOHOLIC4LIFE's Photo CHOCOHOLIC4LIFE Posts: 39
10/10/13 11:20 A

My SparkPage
Send Private Message
Reply
It's also slow on my notebook, other sites are fine. It's especially show when I'm adding food to the tracker and sometimes it just changes the date I'm on to another date, and it also doesn't want to copy my foods anymore, only works sometimes.

Make Healthy Choices, weight loss is just a side effect.


 current weight: 151.0 
 
196
182.75
169.5
156.25
143
SPARKLINGHOPE's Photo SPARKLINGHOPE Posts: 14,638
10/8/13 9:58 A

My SparkPage
Send Private Message
Reply
I also only have this problem on SP website not any other websites.

Becki
(IN - Eastern Time Zone)
FITBIT ONE

Your beliefs become your thoughts. Your thoughts become your words. Your words become your actions. Your actions become your habits. Your habits become your values. Your values become your destiny.

Mahatma Gandhi
(1869 - 1948)


 current weight: 142.6 
 
144.8
142.975
141.15
139.325
137.5
SPARKLINGHOPE's Photo SPARKLINGHOPE Posts: 14,638
10/8/13 9:56 A

My SparkPage
Send Private Message
Reply
I use Safari, Firefox and IE. All latest version and all have scripts issues. Frustrating

Becki
(IN - Eastern Time Zone)
FITBIT ONE

Your beliefs become your thoughts. Your thoughts become your words. Your words become your actions. Your actions become your habits. Your habits become your values. Your values become your destiny.

Mahatma Gandhi
(1869 - 1948)


 current weight: 142.6 
 
144.8
142.975
141.15
139.325
137.5
TAMI1691's Photo TAMI1691 Posts: 4,414
10/8/13 6:15 A

My SparkPage
Send Private Message
Reply
Im using internet explorer and my computer often shuts itself off on this site for protection. its been doing it for a while for me but doesnt do it on other websites.

the best things in life are free: love.. laughter.. kindness.. smiles.. hugs.. and the sun shining on your face;)

The point is not to pay back kindness, but to pass it on - Julia Alvarez

Come check out the abs diet for women

teams.sparkpeople.com./absdietforwomen


Any South Australians out there??

Come and join

The Adelaide Sparkies

www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=28446


 current weight: 184.0 
 
205
191.75
178.5
165.25
152
SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 55,814
10/3/13 9:11 A

SparkPeople Team Member

My SparkPage
Send Private Message
Reply
Hi everyone

Can you tell me which browser you're using and about when the problems started? Is it an issue for you every day with everything, or just specific activities on the site periodically?

The more info we can collect, the easier it would be to try and track down the issue.

Thanks!

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everybody on the couch."
MUSICGIRL0604's Photo MUSICGIRL0604 Posts: 164
9/30/13 9:41 P

My SparkPage
Send Private Message
Reply
Also having this issue. We just got a new computer, so history/cache shouldn't be an issue. All other sites are fine, but a lot of the links in the drop-down menus (like "My Trackers") don't work at all, and it's terribly slow. I was wondering if it's a compatibility issue - not sure what IE I'm using, but it's probably whatever the most up-to-date one is since the computer is new. I had no issues on my old one (it was slow, but so was everything I did on the web).

Everything you do is somehow a choice.


 current weight: 164.2 
 
174
169.25
164.5
159.75
155
TUX5390BUX SparkPoints: (12,929)
Fitness Minutes: (15,612)
Posts: 10
9/29/13 2:01 P

Send Private Message
Reply
Same here, site worked fine up until a few weeks ago, and it's not my cache / cookies, those are cleaned out regularly, it's their web site . Other web sites work just fine. I sent a suggestion in for them to look into it, since I could not find an easy way to submit a technical help ticket . Suggest others also send in feedback, so they know there's a real problem.



 Pounds lost: 24.0 
 
0
17.5
35
52.5
70
TAMI1691's Photo TAMI1691 Posts: 4,414
9/28/13 1:54 A

My SparkPage
Send Private Message
Reply
very slow to use for me also
I dont have trouble on other websites

the best things in life are free: love.. laughter.. kindness.. smiles.. hugs.. and the sun shining on your face;)

The point is not to pay back kindness, but to pass it on - Julia Alvarez

Come check out the abs diet for women

teams.sparkpeople.com./absdietforwomen


Any South Australians out there??

Come and join

The Adelaide Sparkies

www.sparkpeople.com/myspark/groups_i
ndividual.asp?gid=28446


 current weight: 184.0 
 
205
191.75
178.5
165.25
152
LDION2005's Photo LDION2005 SparkPoints: (18,546)
Fitness Minutes: (15,602)
Posts: 474
9/19/13 11:42 P

My SparkPage
Send Private Message
Reply
I also am having a delay when I try to scroll when tracking. I have been on spark people for over a year and this has never been a problem until a week or so ago. Believe me I would never have stayed if it had been this difficult. The delay is frustrating!!!!! I end up opening ads I don't aim for, can't erase a food to enter the next one, and sit and wait before getting to the item I am aiming for in a list. It can't be a computer issue as different computers do the same. Takes over twice as long or more to track! Help! Does not happen at all areas, mostly tracking food. Spark Coach, team discussion, articles, and messaging ok. Three days this week just gave up and went to bed! (no missed letters though--sometimes so slow can't tell if the letter will show up.)

Linda


 current weight: 208.0 
 
208
201
194
187
180
SPARKLINGHOPE's Photo SPARKLINGHOPE Posts: 14,638
9/18/13 3:26 P

My SparkPage
Send Private Message
Reply
Kelly_SP this is not a cache problem...

Becki
(IN - Eastern Time Zone)
FITBIT ONE

Your beliefs become your thoughts. Your thoughts become your words. Your words become your actions. Your actions become your habits. Your habits become your values. Your values become your destiny.

Mahatma Gandhi
(1869 - 1948)


 current weight: 142.6 
 
144.8
142.975
141.15
139.325
137.5
KELLY_SP's Photo KELLY_SP SparkPoints: (95,947)
Fitness Minutes: (112,627)
Posts: 9,434
9/16/13 9:54 P

SparkPeople Team Member

My SparkPage
Send Private Message
Reply
Hello,

I am not able to duplicate this for you. You may want to clean your cookies/cache to see if that can help.

www.sparkpeople.com/community/help_answer.
asp?id=55


Be well,
Kelly

"We either make ourselves happy or miserable. The amount of work is the same." Carlos Castaneda

Live Kind. Laugh Often. Love Always.


38 Days until:  Halloween
 
50
37
25
12
0
NEWLIFE51's Photo NEWLIFE51 Posts: 73
9/16/13 7:55 P

My SparkPage
Send Private Message
Reply
I am wondering if anyone else is having trouble with this...when I try to track my food, typing something into the search bar takes about 10 seconds per letter, and it skips letters - a very frustrating experience that I do not seem to have with any other website. I finally give up and hence don't track my food. Thoughts?



 Pounds lost: 0.0 
 
0
21.75
43.5
65.25
87
Page: 1 of (1)  

Report Innappropriate Post

Other Site/Technical Help Topics:

Topics: Last Post:
FLV Player 7/29/2014 1:50:52 PM
official SP June challenge? 6/2/2014 8:41:40 AM
edit the topic in a forum 7/3/2014 5:20:43 PM
STEPS 5/30/2014 12:32:24 PM
Swimming tracker. 7/3/2014 2:08:49 PM

Thread URL: http://www.sparkpeople.com/myspark/messageboard.asp?imboard=5&imparent=31996959

Review our Community Guidelines





Diet Resources: gaba amino acid supplement | amino acid tyrosine supplement | catalyst amino acid dietary supplement