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How do I turn off the sound?



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EDHAYNES2001
Posts: 3
8/19/13 1:40 P

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I finally tracked down the solution. I'm using Windows 8 and running Sparkpeople from Windows 8 START page. Apparently, when I leave Sparkpeople to run some desktop programs and then return to Sparkspeople the site reloads. However, the previous visit is still saved. When I noticed all the saved pages I deleted them and the sounds bits went away.

Bottom line - operator problems with using Windows 8.

Thanks everybody for the help offered.



SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 29,673
8/19/13 10:19 A

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I haven't been able to replicate that. Are you on a specific page when that happens? If so, which page? Or does it happen on various pages?

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

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UNIDENT
UNIDENT's Photo Posts: 33,498
8/19/13 2:42 A

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Transcript a few sentences, type up here, and let the admins know. They may be able to identify it and help you.

Deb, in New Zealand


EDHAYNES2001
Posts: 3
8/19/13 12:21 A

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Thanks for the reply. Reloading doesn't help. I've rebooted the computer and it doesn't help. I see no videos. There are so many talking now that I can't understand what is being said but it's all about dieting and it only happens when I log on to this site. I've been active for over a year here and this is the first time I've ever got any sound bits like this. I've even tried letting it all run for several minutes hoping the sound bits will run their course. Nothing yet. Weird.



UNIDENT
UNIDENT's Photo Posts: 33,498
8/18/13 3:11 P

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Try hitting refresh (F5) to reload the page in case it's an ad. Then if it still does it, look for a video playing on the page somewhere.

I hate sites that auto-play videos. I just leave.

Deb, in New Zealand


EDHAYNES2001
Posts: 3
8/17/13 11:03 P

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Yesterday when I logged onto Sparkpeople some sort "radio" was talking. I left the site but when I returned there were two voices talking over each other. I tried it again and there were three voices talking over each other. Today I have multiple talking voices talking about dieting, health, etc all going at once. All these voices turn off when I leave the site. Where do I go to shut these sounds off?



 
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