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Fitness Tracker Won't Save (sort of)?



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JSCHAFFER44
JSCHAFFER44's Photo Posts: 38
8/30/13 9:12 P

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That seemed to do the trick. Thank you.

Julie

“How does one become a butterfly?" she asked. "You must want to fly so much that you are willing to give up being a caterpillar.” Trina Paulus, Hope for Flowers


SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 28,873
8/30/13 8:50 P

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JSCHAFFER44 - It looks like you need to update your weight goal page and I believe once you do that, it should work correctly. To do that, go to your start page, click on the "change goal" link in the weight goal section and update all your info there (it looks like your info is outdated there and causing some issues). Once you have updated it, click the button to save your changes. Then try tracking your fitness. If you do all that and still have trouble, please let me know.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

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JSCHAFFER44
JSCHAFFER44's Photo Posts: 38
8/30/13 8:43 P

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So what was the trick because I'm having the same issue (both on my laptop and phone).

Julie

“How does one become a butterfly?" she asked. "You must want to fly so much that you are willing to give up being a caterpillar.” Trina Paulus, Hope for Flowers


NIMUE12
SparkPoints: (27,003)
Fitness Minutes: (19,437)
Posts: 26
8/12/13 12:20 P

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Looks good now, thank you!



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SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 28,873
8/12/13 12:07 P

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Sorry you were having trouble with that! It should be working properly for you now. Please give it a try and if you still have trouble, please let me know.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


1,661 Days since:  No Soda
 
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NIMUE12
SparkPoints: (27,003)
Fitness Minutes: (19,437)
Posts: 26
8/9/13 10:08 A

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Sigh. The fitness tracker won't save anything I put in (at least on the main page). Select an exercise, hit "Add exercise to tracker", I get the little "Added New Cardio!" notification and as soon as I navigate away from the page it all disappears.

Under my Goals and Progress it shows I've burned 0 calories. Under my spark points, however, it shows the minutes I've inputted (even though the calories burned or the exercise itself doesn't show up anywhere else). Gah. It's very annoying!

I've tried IE, Firefox, Safari and Chrome and am having the same issue with all of them. Suggestions?



 current weight: 190.4 
 
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