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How do we contact them with a problem



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AASLP___
Posts: 9,650
7/24/13 7:20 A

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Hi,

All of our suggestions for receiving emails are in the article linked here:
www.sparkpeople.com/community/help_answer.
asp?id=51


Until that issue is resolved for you, you can also view newsletter emails online, and get the points for them, in your account/email preferences available from your start page. There, you can click on the "email" tab then you will see link's to view the day's newsletters.

--Anne
___________________________________




MOMMA_BEAR_69
MOMMA_BEAR_69's Photo Posts: 37,015
7/24/13 1:37 A

Community Team Member

MOMMA_BEAR_69's SparkPage
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I am getting my messages about the blogs I am subscribed to but I am not getting any Spark People Mail...i.e. not receiving any mail from "mailer@sparkpeople.com". Can you help me as I am not receiving them and can not get my points from reading them?
Any clues as to what I need to do? I have always received them and subscribe to them all.
Help...
Helen

Helen/Southwestern PA Joined SP 9/23/2007
Co-leader of The Rainbow Bridge--Grieving the Loss of a Pet Spark Team

"Without faith, nothing is possible. With it, nothing is impossible."
~Mary McLeod Bethune

"If you planted hope in a heart today in any hopeless heart, If someone's burden was lighter because you did your part, If you caused a laugh that chased a tear away, If tonight your name is mentioned when someone kneels to pray, Then your day was well spent.


 
309,295 SparkPoints


CHUBBYNOMORE3
Posts: 59
7/20/13 12:25 P

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Thank you so much! Going to do that now emoticon

At 144 I will be within my acceptable weight range, and no longer "overweight."

"I must be willing to give up what I am in order to become what I will be."
Albert Einstein

"Go confidently in the direction of your dreams. Live the life you have imagined."
Henry David Thoreau



 current weight: 173.0 
 
192
177.75
163.5
149.25
135


AASLP___
Posts: 9,650
7/19/13 6:14 P

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Hi,

This is the right forum to use when you are having trouble with the site :) You should be able to fix this by going to the nutrition tracker, clicking the add/edit meal category link, then saving that page. Please let me know if you still have trouble!

--Anne
___________________________________




CHUBBYNOMORE3
Posts: 59
7/19/13 11:03 A

CHUBBYNOMORE3's SparkPage
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The nutrition tracker has been messed up for the last 2 days
When I am planning my meals for the day, it keeps deleting items and showing them at the bottom as items I deleted
This is taking about 3x as long as it should and I can't find any way to contact anyone about it, only the faq for technical problems


At 144 I will be within my acceptable weight range, and no longer "overweight."

"I must be willing to give up what I am in order to become what I will be."
Albert Einstein

"Go confidently in the direction of your dreams. Live the life you have imagined."
Henry David Thoreau



 current weight: 173.0 
 
192
177.75
163.5
149.25
135


 
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