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Can't access sparkmail/sparkgoodies



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KELLY_SP
KELLY_SP's Photo SparkPoints: (87,914)
Fitness Minutes: (98,860)
Posts: 9,397
7/5/13 12:50 P

SparkPeople Team Member

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Hello,

I logged into your account to see if I could resolve this for you. You will need to set up a SparkPage for yourself to access the Spark Goodies. I am not sure why you are unable to pull up your SparkMail but I am forwarding this on to someone in our tech group to have a look for you. I will keep you posted.

Be well,
Kelly

"We either make ourselves happy or miserable. The amount of work is the same." Carlos Castaneda

Live Kind. Laugh Often. Love Always.


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LADYREDCOMET
SparkPoints: (25,235)
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Posts: 247
7/4/13 3:27 P

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I get errors saying "Please click the back button and check to make sure that you entered all information correctly" and "We couldn't find that user" when attempting to access my sparkmail and sparkgoodie pages. I'm logged in, and I'm following links on the SparkPeople site, not trying to type in the addresses myself.

Anyone have an idea why this is happening? I still get email confirmations that I've received spark messages, but I can't access them. And I supposedly won 500 sparkgoodie points today, but again, I can't access them.



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