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Fitness Tracker - saved maps



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SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 29,823
5/27/14 11:53 A

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The map is still there. Have you tried using a different browser to see if that makes a difference for you?

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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SUNFLOWERNUT
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5/27/14 11:44 A

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They may have claimed to have fixed this, but I have recently been not having the map itself frequently not appear. It is useless with out the map, so there goes the point of my exercise as far as SP is concerned & my anticipation of finding out how far I did go :-( I noticed SP changed the format of the MapRoute today hoping it would work better, but to no avail. The map still didn't appear - it was blank ...



AEO_SUNSHINE
AEO_SUNSHINE's Photo SparkPoints: (63,842)
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8/30/13 10:42 A

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This morning it took 4 tries to get this to work - GET w route.
Don't you hate intermittent problems!

-audrey
Mississauga, ON


AEO_SUNSHINE
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8/29/13 12:47 P

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Hi Denise

Worked perfectly this morning!!

-audrey

-audrey
Mississauga, ON


AEO_SUNSHINE
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8/27/13 6:13 P

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Hi Denise
Yes, my computer has been cleared of browsing history including cookies.

I have tried about half a dozen of the walks I have saved, and entered a new walk and saved it. All of them failed and so did the new route just entered.

Curious!

Regards and thanks
-audrey

-audrey
Mississauga, ON


SP_COACH_DENISE
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8/27/13 5:24 P

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I checked your account and haven't been able to replicate that error message with that route. Have you tried clearing your browser's cache and cookies?

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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AEO_SUNSHINE
AEO_SUNSHINE's Photo SparkPoints: (63,842)
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8/27/13 2:41 P

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Hi - I am again incurring this problem with the following walk. This has not happened since June when I was experiencing it frequently. If I keep clicking on it multiple times (anywhere up to 10-12) it eventually works.

J) Meetup - SMVw-Folkw-PhRun-SMVe - 3.11m / 5.1 km
3.11 Mi / 5.01 Km - 0 comments
Tracked by Members 35 times

Message from SparkPeople - I am sorry, but there was an error trying to retrieve this route. The route ID was not a numeric. Please press the back button on your browser to re-enter the information. Or click here to go back.

I am using Internet Explorer with the most recent Microsoft software. I replaced my computer in February but this was happening prior to the new computer

-audrey

. .


-audrey
Mississauga, ON


SP_COACH_DENISE
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6/23/13 10:58 P

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Can you give me an example of a route that has happened on? Also, what browser and version of browser are you using?

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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AEO_SUNSHINE
AEO_SUNSHINE's Photo SparkPoints: (63,842)
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6/22/13 2:04 P

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I have a number of walking routes saved in the Fitness Tracker and have been using this feature for over two years. As I repeat the same routes frequently, this is a great feature.

Over the past month or so, when I "Click here to access your saved maps" and then click on the route just walked I get the message copied below. If I repeat this process multiple times (no set number of times), eventually the saved route displays and I can add it to my daily fitness. This problem applies whether the route was saved in the past or a new route saved the previous day.

MESSAGE I am sorry, but there was an error trying to retrieve this route. The route ID was not a numeric. Please press the back button on your browser to re-enter the information. Or click here to go back.

Thanks for your help.
-audrey

-audrey
Mississauga, ON


 
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