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4648.69 km in 37 minutes? I wish!



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AASLP___
Posts: 9,650
7/10/13 8:33 P

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Hi,

I wanted to let you know that there is an update available in the app store that should correct this. Thanks for letting us know so we could fix it!

--Anne
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KEENAN1776
SparkPoints: (2,440)
Fitness Minutes: (2,453)
Posts: 14
6/21/13 4:14 A

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No worries! Thanks for checking for me! I thought I had messed something up somehow.



AASLP___
Posts: 9,650
6/19/13 6:05 P

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I wanted to keep you updated with what I found. The staff here who develop and maintain the apps believe that happened due to an error with the metric system units and they will correct that error in a future update to the app

Sorry for the inconvenience!

--Anne
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KEENAN1776
SparkPoints: (2,440)
Fitness Minutes: (2,453)
Posts: 14
6/19/13 9:26 A

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Hi Anne! Thanks for your help. Yes, I did get the tracker figured out, I'm just not sure what happened with the app. Anything you could find out would be greatly appreciated. I really want to continue to use the app. Thanks again!



AASLP___
Posts: 9,650
6/19/13 8:28 A

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Hi,

Welcome to SparkPeople!

Did you already change your tracker? It's now showing a 4k distance for you today, so it looks like you may have gotten that part worked out.

I'm checking into the GPS tracking feature on the app for you to see if there any phone settings or options for improving accuracy. I'll let you know what I find out!

--Anne
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KEENAN1776
SparkPoints: (2,440)
Fitness Minutes: (2,453)
Posts: 14
6/19/13 8:20 A

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Hello everyone! So I just finished a run/walk and was out for about 37 minutes. Usually this means I have gone about 4km. However, my phone app informed me that I have gone a whopping 4,648.69km! I so wish that were true. Alas, no world record for me. Any thoughts on how I can a) change this on my fitness tracker (I am new as of yesterday! Yay!) and b) keep this from happening again? Thank you!



 
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