Advertisement -- Learn more about ads on this site.

 
Message Boards
FORUM:   Site/Technical Help
TOPIC:  

My SP mobile app has quit working



Click here to read our frequently asked Site and Technical questions.

 
  Reply Create A New Topic
Search the
Message Boards:
Search
  I Liked This Topic Subscribe to this Discussion Share
Add This to My SparkFavorites
Advertisement -- Learn more about ads on this site.

Author: Message: Sort First Post on Top


KELLY_SP
KELLY_SP's Photo SparkPoints: (87,899)
Fitness Minutes: (98,785)
Posts: 9,397
5/17/13 12:55 P

SparkPeople Team Member

KELLY_SP's SparkPage
Send Private Message
Reply
Hello,

Have you turned your phone off and then back on again?

Here is an option for you if that doesn't work.
1. On your device, open the App Store app.
2. Click the button at the bottom to navigate to "Purchased."
3. At the top of the purchased apps page, click the button that says "Not on this iPad/iPhone."
4. Scroll through the apps until you find the Diet and Fitness tracker and click to install.

Be well,
Kelly

"We either make ourselves happy or miserable. The amount of work is the same." Carlos Castaneda

Live Kind. Laugh Often. Love Always.


0 Days until:  Spring Break
 
50
37
25
12
0


TREE57
TREE57's Photo SparkPoints: (41,224)
Fitness Minutes: (49,361)
Posts: 1,423
5/17/13 12:14 P

TREE57's SparkPage
Send Private Message
Reply
Since last night, I have been unable to use my SP mobile app on my iphone. I have used this daily for the last three years and now it doesn't recognize my user name or password. However, it just tells me to go to the app store and repurchase the app for $3.99. Has this happened to anyone else and if so, how do I fix it?

Trisia
BLC24 Fuchsia Beauties Inc., (FBI) Deputy Director
BTS 2Q 2014 Green Guardians
BLC22/23 Pink Vikings

Fitbit User 23XJDW

FBI MANTRA: NO EXCUSES... TOUGH IS BEAUTIFUL

Cowards Never Start
The Weak NEVER Finish
Winners NEVER QUIT

Always remember you are BRAVER than you believe, STRONGER than you seem and SMARTER than you think!


 Pounds lost: 25.5 
 
0
16.5
33
49.5
66


 
Page: 1 of (1)  
Search  

I Liked This Topic Subscribe to this Discussion Share
Add This to My SparkFavorites
Report Innappropriate Post


Thread URL: http://www.sparkpeople.com/myspark/messageboard.asp?imboard=5&imparent=31014614

Review our Community Guidelines



 
Diet Resources: posture correction | posture support | posture corrector