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Why isn't my fitbit syncing with Spark



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SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 29,784
9/18/13 6:59 P

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Great! I'm glad to hear that! I found out just a bit ago that Fitbit was having an issue on their end the last couple days, so that may have been why you (and a few others) were having trouble with the connection. Hopefully it is fixed so that anyone that was having issues like this is now able to connect.

Thanks for letting me know it worked for you!

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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CYNNAG
CYNNAG's Photo Posts: 35
9/18/13 5:52 P

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I think something was wrong yesterday. Today when I tried your link, I had the opportunity to put in my e-mail & PW for FitBit, which wasn't happening yesterday.

I any event, my accounts are now linked, and I'm on my merry way! :-)

Warning: Reflections on this mirror may be distorted by socially constructed ideas of beauty!


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SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 29,784
9/17/13 9:35 P

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When you go to the connect page: www.sparkpeople.com/fitbit/connect.asp and click on the connect accounts button, you should then be directed to this page on Fitbit: www.fitbit.com/oauth/authorize?oauth_token
=4f55e17082667e078766d560d526ec70
, where you enter your Fitbit login info (email address and password).

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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GETTRIMNOW
GETTRIMNOW's Photo Posts: 412
9/17/13 9:26 P

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There is not a spot to enter my password when I hit the connect button.



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SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 29,784
9/17/13 9:05 P

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When you click the button to connect, you need to enter your Fitbit password - are you entering that?

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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GETTRIMNOW
GETTRIMNOW's Photo Posts: 412
9/17/13 9:04 P

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My email address is the same but my passwords are different.



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SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 29,784
9/17/13 7:27 P

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Are you entering your email address and password that you use for Fitibt's site when you click the connect button?

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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CYNNAG
CYNNAG's Photo Posts: 35
9/17/13 7:02 P

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I'm having a similar problem as GetTrimNow. I am trying to link my fitbit for the first time, and get the message that the fitbit login failed.

Any clues anybody?

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GETTRIMNOW
GETTRIMNOW's Photo Posts: 412
9/17/13 3:41 P

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Every time I try syncing my fitbit to Sparks I receive an error stating my log in to fitbit has failed. Any ideas??



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SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 29,784
3/16/13 7:14 P

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Are you still having trouble with this? My Fitbit is syncing with SparkPeople without any issues, so I'm not able to replicate any issues with that. If you continue to experience issues, you may want to try disconnecting/reconnecting the accounts on this page: www.sparkpeople.com/fitbit/connect.asp.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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SVELTEWARRIOR
SVELTEWARRIOR's Photo Posts: 11,916
3/15/13 11:19 P

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Why won't my Fitbit sync with Spark??


ALL JOURNEYS START WITH A SINGLE STEP.

Mo


Southwestern Pa EST



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