FORUM: Site/Technical Help
TOPIC:

# Spark Points & Fitness Minutes not showing

 Search the Message Boards:

 BEACHGIRL328 Posts: 1,373 6/1/13 6:00 P something funky must have been going on because I always look to see if my 120 minutes calculated under where I check my exercises off and I have been waiting for it to happen again but it has been calculating the points properly for me.I have been doing more minutes with fewer changes in exercises because I am spending time in the pool and I think it had to do with doing exercises for only 5-10 minutes but now everything I do is minimum of 15 minutes.Thank you very much for your time and your help!

 SPARK_COACH_JEN Posts: 52,801 5/21/13 8:57 A GolfgmaWhich SparkPoints task are you referring to? The task to comment on member blogs gives a maximum of 5 points per day, which it looks like you got today.Coach Jen "You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

GOLFGMA
SparkPoints: (85,440)
Fitness Minutes: (54,850)
Posts: 5,682
5/21/13 7:12 A

I posted several messages replying to blogs and they were not counted today, No matter how many I posted the count stopped at 12 points. What could be the problem? I went back and checked that the posts were completed.

Do nothing from selfishness or empty conceit, but with humility of mind regard one another as more important than yourselves; do not merely look out for your own personal interests, but also for the interests of others. Phil 2:3-4.

 Pounds lost: 0.0

 0 1.75 3.5 5.25
7

 SPARK_COACH_JEN Posts: 52,801 5/20/13 2:17 P We tried to replicate this for today, but it calculated the points correctly. Can you explain exactly how you're entering those exercises? Is it all at once or separately? What browser are you using? We're hoping that if we follow the same steps you're taking, we can recreate the problem.Thanks!Coach Jen "You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

 BEACHGIRL328 Posts: 1,373 5/19/13 9:07 P ok, i just posted my exercise minutes and under the activities and time it shows 120 minutes but I am only getting 19 points. I am not concerned about the loss of the five points today but I would like to know what i am doing wrong so when you have time, I'd appreciate you taking a look. guessing that I must be missing something but what is it?Thank you again for your help. BTW, it does not happen everytime.

 BEACHGIRL328 Posts: 1,373 5/17/13 10:43 P will do! thanks!!

 SPARK_COACH_JEN Posts: 52,801 5/17/13 6:39 P Can you do the same thing tomorrow (or the next time you log exercise), and then wait to add the extra 60 minutes before posting here? That way I can check your account and try to identify the problem.Thanks!Coach Jen "You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

 BEACHGIRL328 Posts: 1,373 5/17/13 3:03 P I have been having an issue with my sparkpoints not calculating my fitness points. I put everything that i do under favorites then each day i check off my activity then move over to put in the number of minutes and for example today i had a total of 120 minutes added at the bottom of the fitness page but I only received 12 points. I went back and added 60 minutes to another activity so i can get the points but it is messing up my record keeping.

MICHIGANLORI
SparkPoints: (82,773)
Fitness Minutes: (60,612)
Posts: 3,618
5/13/13 9:31 A

For whatever reason my SP and Fitness Minutes stopped showing up in message board posts.

I had to turn them back on at:
www.sparkpeople.com/myspark/preference_com
munity.asp

Also 'Show when I'm online' got turned off also.

Lori
Farmington Hills, MI

Silver Spy Sleuth Status ~ Super Sleuth
BLC22,23 ~ Silver Spies (Co-Cappie)
BLC20,21 ~ Silver Spies

 current weight: 139.4

 201 185.6 170.2 154.8
139.4

 SPARK_COACH_JEN Posts: 52,801 3/6/13 2:24 P Can you try a different computer or a different browser? I just checked again, and your tracker looks fine from our end.Coach Jen "You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

NOTMIDDLEAGED1
SparkPoints: (40)
Fitness Minutes: (60)
Posts: 4
3/6/13 2:14 P

Pop up blocker is off, and I did save changes

 December Minutes: 0

 0 34.25 68.5 102.75
137

NOTMIDDLEAGED1
SparkPoints: (40)
Fitness Minutes: (60)
Posts: 4
3/6/13 2:08 P

HELP for me too please! Can't track any foods

 December Minutes: 0

 0 34.25 68.5 102.75
137

 SPARK_COACH_JEN Posts: 52,801 3/6/13 2:05 P L,Did you click the "save changes" button after you checked the box?N,Do you have a popup blocker on your computer? If so, make sure it's allowing for popups from SP. I checked your account and I can see your tracker without a problem.Coach Jen "You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

LILISWEN
SparkPoints: (11,922)
Fitness Minutes: (22,663)
Posts: 53
3/6/13 1:20 P

I think I spoke too soon. I made the change but they are still not showing. Help!

 current weight: 149.3

 171 165.575 160.15 154.725
149.3

LILISWEN
SparkPoints: (11,922)
Fitness Minutes: (22,663)
Posts: 53
3/6/13 1:16 P

Thank you Coach Jen. I found it and checked the box. Must have accidently unchecked it.

 current weight: 149.3

 171 165.575 160.15 154.725
149.3

NOTMIDDLEAGED1
SparkPoints: (40)
Fitness Minutes: (60)
Posts: 4
3/6/13 12:19 P

I closed my account, and re signed with no luck. My browser is "internet explorer"

 December Minutes: 0

 0 34.25 68.5 102.75
137

 SPARK_COACH_JEN Posts: 52,801 3/6/13 11:25 A Can you try reloading the page to see if that fixes it? If it doesn't what browser are you using?Coach Jen "You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

NOTMIDDLEAGED1
SparkPoints: (40)
Fitness Minutes: (60)
Posts: 4
3/6/13 9:07 A

The bottom 2/3 of my nutrition page is blank. I cannot track anything???

 December Minutes: 0

 0 34.25 68.5 102.75
137

 SPARK_COACH_JEN Posts: 52,801 3/6/13 7:08 A It's one of the checkboxes on this page: www.sparkpeople.com/myspark/preference_community.asp Hope that helps,Coach Jen "You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

LILISWEN
SparkPoints: (11,922)
Fitness Minutes: (22,663)
Posts: 53
3/6/13 12:38 A

My Spark Points and Fitness minutes have disappeared. Only number of Posts is showing under my profile pic. Does anybody know how to get them to show?

 current weight: 149.3

 171 165.575 160.15 154.725
149.3

 Page: 1 of (1)

Review our Community Guidelines

Diet Resources: the worst food you can eat | worst food you can eat | worst junk food