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iPhone App and Facebook login



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TRIXIETEXAS
TRIXIETEXAS's Photo SparkPoints: (8,304)
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2/11/13 10:30 A

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That fixed it! Thank you so much for resolving that for me, I do appreciate it.



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KELLY_SP
KELLY_SP's Photo SparkPoints: (76,590)
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2/10/13 9:38 P

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Hello,

You can go to your account/email preferences page and change your password there. Once you do that you can then log into the app with your username and password.

Be well,
Kelly

"We either make ourselves happy or miserable. The amount of work is the same." Carlos Castaneda

Live Kind. Laugh Often. Love Always.


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TRIXIETEXAS
TRIXIETEXAS's Photo SparkPoints: (8,304)
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Posts: 138
2/10/13 12:37 A

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Thank you, Kelly, I sure do appreciate it. I'm happy to modify my login so that I have a standard user name/password login if that will help! I don't know how to do that, if that's even something I can do myself.

Thank you very much!



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KELLY_SP
KELLY_SP's Photo SparkPoints: (76,590)
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2/9/13 2:56 P

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I will look in to this for you and let you know what I find out. I am sure there is a solution.

Be well,
Kelly

"We either make ourselves happy or miserable. The amount of work is the same." Carlos Castaneda

Live Kind. Laugh Often. Love Always.


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TRIXIETEXAS
TRIXIETEXAS's Photo SparkPoints: (8,304)
Fitness Minutes: (7,932)
Posts: 138
2/9/13 1:02 P

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I created my SparkPeople account with the "use Facebook to log in" feature. I have since purchased and installed the SP app onto my iphone. On the iphone app, when you choose the option for current members to log in, the app requests my user name and password, but I don't have a regular user name and password, and there's no way to use Facebook to log in.

I have emailed the tech support team at spark twice and they haven't answered, and I'm getting quite frustrated that I paid $4 for an app that I can't use. Any ideas?



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