Not Getting SparkPeople Emails

Posts: 2,356
1/5/13 10:45 A

Thanks, Nancy. I had checked that out before I posted. I'm going to give it a few more days and see if it starts back up. Incidentally, I received the email stating that you had replied to this! It seems to be specifically limited to the emails I signed up to receive daily/weekly from SP. I appreciate your prompt reply.

SparkPoints: (158,833)
Fitness Minutes: (112,042)
Posts: 46,222
1/5/13 10:41 A

Hi,

Below is a link to a SparkPeople article that explains why some members will have issues receiving the daily emails and steps you can take to receive them again.

I hope this helps!

www.sparkpeople.com/resource/motivation_ar
ticles.asp?id=763

Coach Nancy

1 Days until:  The Historic MC 1/2 Marathon

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Posts: 2,356
1/5/13 8:17 A

For the past 3 days, I've not gotten the emails that I signed up to receive from SparkPeople. The first day, I checked my settings, and they were off. Some emails I had been getting had been unchecked and the box that says never to send email was checked. So I corrected that, but yesterday still no emails. I checked the settings again, and this time everything was fine. This morning, still no emails, and settings have not changed.

I am getting emails when someone adds me as a friend or sends me SparkMail, so I'm a little confused about what's going on. They are not going to the junk/spam filter. This happened suddenly after receiving emails fine for years.

Any ideas? Thanks!

Edited by: SIMPLYABUNDANT at: 1/5/2013 (08:21)