I'm sorry that is still not working for some of you. As mentioned, we have a bug report opened on it, so our developers will work on that when they can.
You can see from posts that the problem stopped for some members when they cleared their cache and cookies (so if you have not tried that, it is worth a shot). However, we know that is not working for everyone and that is why we opened the bug report.
Sorry I don't have a better answer than that right now.
Thanks for letting us know!
Fitness Minutes: (20,447)
8,577 7/8/14 7:41 P
Well, I came back to let you know, for me, I wrote to them and they suggested that I clear the cache AND the cookies. I had cleared the cache many times and a lot of things cleared but not that! So on both browsers I use, I cleared the cache again AND the cookies and it WORKED...I even wrote them back and let them know...that was a week or two ago and it has been fine ever since...it is just such a PAIN wiping out cookies but it WAS worth it cause I get that "one point" now. It just bugged me...Hope this helps!
SHALOMFROMWOO did you ever get an answer to this? This just started happening to me too! I have tried using both IE and Chrome and it goes to Facebook and I get a pop up from it but nothing shows in the pop up box....???
Thanks in advance to anyone!
Gaye / Michigan
"TRUST THE PROCESS!"
Living by Romans 6,7 & 8!
current weight: 124.2
Fitness Minutes: (16,335)
1/2/14 10:40 A
I also cannot post my fitness to facebook. All my settings are correct, and the box is checked. When I hit submit, nothing happens. (I get a success message when my status posts to facebook.)
~Katie~ Member since 10/1/2007 Every little bit counts "And I tell you, ask (and keep asking), and it will be given to you; seek (and keep seeking), and you will find; knock (and keep knocking), and it will be opened to you." (Luke 11:9) kandidkatie.blogspot.com/
Total SparkPoints: 54,946
SparkPoints Level 17
Fitness Minutes: (380)
7/18/13 12:38 P
I am having the same issues using both safari on iPad and chrome on various PCs. First, my pop up box was just showing up as empty. Now the button to post to facebook that used to be at the bottom of the fitness page is completely gone. Doesn't matter what browser or computer I use.
Pounds lost: 17.0
Fitness Minutes: (2,409)
8/15/11 9:19 P
Unfortunately I haven't been able to replicate this. First, be sure you are logged into Facebook before you try to post.
Does this happen every time you try to post fitness to Facebook, or is it something that happens intermittently? You mentioned that you have had this problem in the past with Firefox, but if you try it right now does the same thing happen? Also, another member found that a pop-up blocker was causing problems with this feature, so you may want to check your browser(s) and security software to be sure pop-ups from SparkPeople are allowed.
Fitness Minutes: (36,845)
1,276 5/31/11 11:13 P
From the MyFitness there is a button on the bottom of the screen that says Post Fitness Activity to Facebook. Once I click that I get a pop up like normal that says what will be posted. Once I click submit I get the "An error occurred with SparkPeople. Please try again later" message. I am using Internet Explorer 9 and Ive had this same problem with Firefox and older IE versions as well.
I understand that your issue is due to a pop-up blocker issue and wasn't fixed by that step, but that does sometimes resolve members' issues. No one else in this particular thread responded about that step.
Also, I haven't been able to replicate that issue in Firefox, so you may want to check your security software/antivirus settings or add-ons within firefox for possible conflicts. Sorry you are having trouble!
Edited by: AASLP___ at: 5/31/2011 (10:10)
Fitness Minutes: (1,822)
5 5/31/11 9:54 A
I think everyone has agreed the disconnecting and reconnecting doesn't seem to help. It really seems, for me, to be a glitch when I use Firefox. I do not have the same problem when I log on through Explorer. I have reviewed all of my settings and can't seem to fix the problem with the fitness pop-up not working, therefore, I post it through explorer each time.
I'm having a similar problem. I can get the pop up but when I click submit it says a problem occurred with sparkpeople and try again later. I've been having this same problem for the past month on various computers with various browsers. I can post status updates but not my fitness. Is it my account or a SP glitch
current weight: 156.0
Fitness Minutes: (19,393)
2,091 5/26/11 8:56 P
Well, I did get the Facebook option back for a little while and now (presumably from the last upgrade though I don't know that for sure), the option is now completely gone. I've cleared the cache, logged out and into FB and made sure the SP is configured correctly. Still nothing. Anyone else having this problem since Sunday night?
current weight: 158.6
Fitness Minutes: (1,822)
5 5/16/11 11:21 P
I have been having the same issue -- log out of facebook and back in then come to SP and go to the bottom where it says to connect to fb and it should let you after that. That is what is working for me right now anyway...
I encountered the same problem last evening with Chrome. I have never had a problem until last night. I have all the proper settings, logged into FB just fine. It says at the bottom on the fitness page I am not connected. However, when I try to connect, a blank text box flashes and disappears, with no result at all. Help please.
I do understand why that could be frustrating! I just tested with the latest version of firefox without any trouble. If you try it in Internet Explorer do you see the option? If it isn't related to your browser, it could be that there is a security software (anti-virus, etc) that is somehow disabling that one pop-up window.
Fitness Minutes: (88,237)
15,046 1/17/11 8:03 P
I am using the up to date Firefox browser. I have never had a problem before even with this current update. I don't get it. It isn't having a hard time posting anything else to Facebook, just my fitness. It isn't a huge deal, but it is just irritating if you know what I mean?
Unfortunately I haven't been able to duplicate that problem or heard any other reports of that issue. If you try using a different browser, does that make a difference? What browser and version are you currently using?
Fitness Minutes: (88,237)
15,046 1/17/11 6:26 P
No, as I mentioned in my prior post, when I click the box that says "post fitness activity" on the main fitness page, I am not getting the pop up box that comes up to either "publish" or "skip" for a Facebook post.
I have the box, but when I click it, I am not getting anything. I do have the correct box selected for my options to be able to post to facebook. I cleared my cookies, tried to disconnect, reconnect but still nothing. The ONLY thing I cannot do is post fitness to FB. Help!!
When you log a new fitness activity, are you checking the box at the bottom of the fitness page to post that activity to facebook? In order for the activity to post, you have to make sure that is checked just prior to saving each entry.
I hope this helps!
Fitness Minutes: (88,237)
15,046 1/17/11 9:13 A
Hi! I have a question, I am unable to post my fitness to my facebook. I checked and I do have it set up to post fitness to my facebook account. I can still post comments and blogs but for some reason when I go to click on "post fitness to facebook" on my fitness page, I am not getting the pop up box to post to facebook.
I did try to disconnect facebook and reconnect but still nothing. Any suggestions?
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