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SPARK_MERLE's Photo SPARK_MERLE Posts: 989
7/8/14 8:28 P

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Hi!

I'm sorry that is still not working for some of you. As mentioned, we have a bug report opened on it, so our developers will work on that when they can.

You can see from posts that the problem stopped for some members when they cleared their cache and cookies (so if you have not tried that, it is worth a shot). However, we know that is not working for everyone and that is why we opened the bug report.

Sorry I don't have a better answer than that right now.

Thanks for letting us know!

Spark_Merle

~ Merle


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7/8/14 7:41 P

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still the same....not giving me the one point for posting my fitness to facebook



 
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GABY1948's Photo GABY1948 SparkPoints: (253,066)
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7/7/14 5:43 P

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I am so sorry it didn't...it was a pain so I am glad it worked for me! Hopefully they figure it out soon....

Gaye / Michigan

Living by Romans 6,7 & 8!





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ARNETTELEE SparkPoints: (158,530)
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7/7/14 3:07 P

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Well I tried it this morning....and it DIDN'T work for me.



 
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GABY1948's Photo GABY1948 SparkPoints: (253,066)
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7/7/14 8:07 A

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You are welcome....and it is STILL working for me...it was driving me nuts!

Gaye / Michigan

Living by Romans 6,7 & 8!





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SPARK_MERLE's Photo SPARK_MERLE Posts: 989
7/6/14 9:11 P

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Thanks for letting us know that worked for you, GABY1948. That's great!

Spark_Merle

~ Merle


GABY1948's Photo GABY1948 SparkPoints: (253,066)
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7/6/14 4:30 P

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Well, I came back to let you know, for me, I wrote to them and they suggested that I clear the cache AND the cookies. I had cleared the cache many times and a lot of things cleared but not that! So on both browsers I use, I cleared the cache again AND the cookies and it WORKED...I even wrote them back and let them know...that was a week or two ago and it has been fine ever since...it is just such a PAIN wiping out cookies but it WAS worth it cause I get that "one point" now. It just bugged me...Hope this helps!

Gaye / Michigan

Living by Romans 6,7 & 8!





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SPARK_MERLE's Photo SPARK_MERLE Posts: 989
7/5/14 9:40 P

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Hi,

I'm sorry that is happening. We have a bug report open on this issue so that our developers will take a look at it when they can.

Sorry for the inconvenience.

Spark_Merle

~ Merle


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7/5/14 7:36 P

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I've noticed this problem for several weeks now. I know it's only one point; however, I have the appropriate check mark for "post to facebook".... oh well.



 
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GABY1948's Photo GABY1948 SparkPoints: (253,066)
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6/3/14 1:28 P

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SHALOMFROMWOO did you ever get an answer to this? This just started happening to me too! I have tried using both IE and Chrome and it goes to Facebook and I get a pop up from it but nothing shows in the pop up box....???

Thanks in advance to anyone!

Gaye / Michigan

Living by Romans 6,7 & 8!





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SHALOMFROMWOO SparkPoints: (10,487)
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1/2/14 10:40 A

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My activity IS posting on to my Facebook site but I'm not getting my "SparkPoint" in my "Points" for posting.
Does anyone have a solution for this problem?

Thanks and Keep Sparking and have a great day!!



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KTLASERS's Photo KTLASERS SparkPoints: (54,668)
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12/29/13 3:28 P

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I also cannot post my fitness to facebook. All my settings are correct, and the box is checked. When I hit submit, nothing happens. (I get a success message when my status posts to facebook.)

~Katie~
Member since 10/1/2007
Every little bit counts
"And I tell you, ask (and keep asking), and it will be given to you; seek (and keep seeking), and you will find; knock (and keep knocking), and it will be opened to you." (Luke 11:9)
kandidkatie.blogspot.com/


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VLADNDEE SparkPoints: (2,185)
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7/18/13 12:38 P

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Help?! Can't seem to post my fitness status to my FB page. Any suggestions? Thanks!



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DACHIESMOM's Photo DACHIESMOM Posts: 4
6/26/13 8:33 P

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Guess this has not been resolved? I'm using Chrome and I get an error when I post any fitness I have done. Also, the post to facebook button just doesn't work at all. Is this going to be fixed?



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JUSTCALLMETINA's Photo JUSTCALLMETINA Posts: 61
7/10/12 11:20 A

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I'm wondering the same thing. I've had to start using MyFitnessPal because it automatically posts to FB without me having to check anything at all. Now I have to enter info on two different sites.

I don't see both sites surviving the cut. :-/

HW/SW: 217
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HPURDY28's Photo HPURDY28 Posts: 106
8/19/11 11:14 P

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Will Spark People be updating so that it will be possible to post our fitness to Facebook again?

hollygirl


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MJBOISVERT's Photo MJBOISVERT SparkPoints: (1,328)
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8/17/11 8:33 A

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huge bummer :(



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AASLP___ Posts: 9,650
8/15/11 10:44 P

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Facebook recently changed some things on their end that made that feature incompatible, so we removed it from the site. Sorry about that!

--Anne
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CARROTS12TN's Photo CARROTS12TN Posts: 6
8/15/11 9:55 P

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I am having the same issues using both safari on iPad and chrome on various PCs. First, my pop up box was just showing up as empty. Now the button to post to facebook that used to be at the bottom of the fitness page is completely gone. Doesn't matter what browser or computer I use.

nancywike.wordpress.com


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MJBOISVERT's Photo MJBOISVERT SparkPoints: (1,328)
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8/15/11 9:19 P

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my facebook options have totally disappeared :(



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DEE5155's Photo DEE5155 SparkPoints: (96,068)
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5/31/11 11:25 P

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It happens every time for the past 2-3 weeks, only with Fitness, not with blogs or status updates. And it happens on various computers using various browsers. I think my account may just flawed :-(



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AASLP___ Posts: 9,650
5/31/11 11:21 P

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Unfortunately I haven't been able to replicate this. First, be sure you are logged into Facebook before you try to post.

Does this happen every time you try to post fitness to Facebook, or is it something that happens intermittently? You mentioned that you have had this problem in the past with Firefox, but if you try it right now does the same thing happen? Also, another member found that a pop-up blocker was causing problems with this feature, so you may want to check your browser(s) and security software to be sure pop-ups from SparkPeople are allowed.

--Anne
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DEE5155's Photo DEE5155 SparkPoints: (96,068)
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5/31/11 11:13 P

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From the MyFitness there is a button on the bottom of the screen that says Post Fitness Activity to Facebook. Once I click that I get a pop up like normal that says what will be posted. Once I click submit I get the "An error occurred with SparkPeople. Please try again later" message. I am using Internet Explorer 9 and Ive had this same problem with Firefox and older IE versions as well.



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AASLP___ Posts: 9,650
5/31/11 11:07 P

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Thanks! Can you tell me exactly what screen you are on when you press "submit"? Also, what browser and version are you using? Does the same problem exist if you try a different browser?

--Anne
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DEE5155's Photo DEE5155 SparkPoints: (96,068)
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5/31/11 10:57 P

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I have disconnected and reconnected and it did not solve the problem. This is the message I receive when I click submit "An error occurred with SparkPeople. Please try again later."



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AASLP___ Posts: 9,650
5/31/11 10:09 A

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Hi Apharbour,

I understand that your issue is due to a pop-up blocker issue and wasn't fixed by that step, but that does sometimes resolve members' issues. No one else in this particular thread responded about that step.

Also, I haven't been able to replicate that issue in Firefox, so you may want to check your security software/antivirus settings or add-ons within firefox for possible conflicts. Sorry you are having trouble!

Edited by: AASLP___ at: 5/31/2011 (10:10)
--Anne
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APHARBOUR SparkPoints: (1,790)
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5/31/11 9:54 A

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I think everyone has agreed the disconnecting and reconnecting doesn't seem to help. It really seems, for me, to be a glitch when I use Firefox. I do not have the same problem when I log on through Explorer. I have reviewed all of my settings and can't seem to fix the problem with the fitness pop-up not working, therefore, I post it through explorer each time.

AASLP___ Posts: 9,650
5/30/11 9:49 P

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Hi Dee,

Did you follow the instructions to disconnect and reconnect your accounts?

--Anne
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DEE5155's Photo DEE5155 SparkPoints: (96,068)
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5/30/11 8:24 P

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I'm having a similar problem. I can get the pop up but when I click submit it says a problem occurred with sparkpeople and try again later. I've been having this same problem for the past month on various computers with various browsers. I can post status updates but not my fitness. Is it my account or a SP glitch



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BOOTYLICIOUS83's Photo BOOTYLICIOUS83 SparkPoints: (19,339)
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5/26/11 8:56 P

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ME TOO I CAN do it with google chrome NOT with firefox so frustrating



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APHARBOUR SparkPoints: (1,790)
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5/17/11 4:17 P

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That doesn't work. I've tried everything. It seems to be some sort of pop-up blocker. It will work if I use Explorer but not on Firefox.

AASLP___ Posts: 9,650
5/17/11 4:13 P

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You may want to try disconnecting and then reconnecting, instructions are provided in this FAQ: www.sparkpeople.com/community/help_answer.
asp?id=73


--Anne
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LV2CROCHET's Photo LV2CROCHET Posts: 6
5/17/11 3:47 P

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First, there is no "Connect" option on the referenced page, only a "Save" button. Save has no effect.



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AASLP___ Posts: 9,650
5/17/11 11:50 A

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Hi,
It doesn't appear that your facebook account is connected to your SparkPeople account. You can link your accounts on this page: www.sparkpeople.com/myspark/spark-facebook
.asp


--Anne
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LV2CROCHET's Photo LV2CROCHET Posts: 6
5/17/11 10:38 A

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Well, I did get the Facebook option back for a little while and now (presumably from the last upgrade though I don't know that for sure), the option is now completely gone. I've cleared the cache, logged out and into FB and made sure the SP is configured correctly. Still nothing. Anyone else having this problem since Sunday night?



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APHARBOUR SparkPoints: (1,790)
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5/16/11 11:21 P

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I'm having this problem, too. At the bottom it tells me I'm not connected to facebook and has the little icon to log in but the pop up window pops up really fast and then disappears.

AASLP___ Posts: 9,650
4/28/11 9:07 A

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You may want to try clearing your browser's cache and cookies and/or using a different browser.

If that doesn't make a difference, you may want to try completely disconnecting your Facebook/SparkPeople accounts and then reconnecting them.

--Anne
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A*L*P*'s Photo A*L*P* SparkPoints: (70,443)
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4/28/11 8:43 A

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I have been having the same issue -- log out of facebook and back in then come to SP and go to the bottom where it says to connect to fb and it should let you after that. That is what is working for me right now anyway...

*Amber*
~ALP for the BLC~


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LV2CROCHET's Photo LV2CROCHET Posts: 6
4/28/11 8:31 A

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I encountered the same problem last evening with Chrome. I have never had a problem until last night. I have all the proper settings, logged into FB just fine. It says at the bottom on the fitness page I am not connected. However, when I try to connect, a blank text box flashes and disappears, with no result at all. Help please.



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JASSES Posts: 16,819
4/21/11 6:15 P

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A*L*P*'s Photo A*L*P* SparkPoints: (70,443)
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1/17/11 10:37 P

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Thanks, I will see what I can do tomorrow. If not, I guess it doesn't matter so much, lol!

Thanks for your help! I really appreciate it!

emoticon

*Amber*
~ALP for the BLC~


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AASLP___ Posts: 9,650
1/17/11 8:26 P

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I do understand why that could be frustrating! I just tested with the latest version of firefox without any trouble. If you try it in Internet Explorer do you see the option? If it isn't related to your browser, it could be that there is a security software (anti-virus, etc) that is somehow disabling that one pop-up window.

--Anne
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A*L*P*'s Photo A*L*P* SparkPoints: (70,443)
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1/17/11 8:03 P

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I am using the up to date Firefox browser. I have never had a problem before even with this current update. I don't get it. It isn't having a hard time posting anything else to Facebook, just my fitness. It isn't a huge deal, but it is just irritating if you know what I mean?

*Amber*
~ALP for the BLC~


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AASLP___ Posts: 9,650
1/17/11 7:58 P

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Unfortunately I haven't been able to duplicate that problem or heard any other reports of that issue. If you try using a different browser, does that make a difference? What browser and version are you currently using?

--Anne
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A*L*P*'s Photo A*L*P* SparkPoints: (70,443)
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1/17/11 6:26 P

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No, as I mentioned in my prior post, when I click the box that says "post fitness activity" on the main fitness page, I am not getting the pop up box that comes up to either "publish" or "skip" for a Facebook post.

I have the box, but when I click it, I am not getting anything. I do have the correct box selected for my options to be able to post to facebook. I cleared my cookies, tried to disconnect, reconnect but still nothing. The ONLY thing I cannot do is post fitness to FB. Help!!

*Amber*
~ALP for the BLC~


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AASLP___ Posts: 9,650
1/17/11 10:54 A

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Hi,

When you log a new fitness activity, are you checking the box at the bottom of the fitness page to post that activity to facebook? In order for the activity to post, you have to make sure that is checked just prior to saving each entry.

I hope this helps!

--Anne
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A*L*P*'s Photo A*L*P* SparkPoints: (70,443)
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1/17/11 9:13 A

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Hi! I have a question, I am unable to post my fitness to my facebook. I checked and I do have it set up to post fitness to my facebook account. I can still post comments and blogs but for some reason when I go to click on "post fitness to facebook" on my fitness page, I am not getting the pop up box to post to facebook.

I did try to disconnect facebook and reconnect but still nothing. Any suggestions?

*Amber*
~ALP for the BLC~


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