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Can't log in to Android App



 
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SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 27,017
1/9/13 6:50 P

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I just sent you a SparkMail with a link to reset your password.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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ARRO-YO
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1/9/13 9:01 A

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Im having this problem too. No email tho I have requested it a dozen times. Cant log into and sync food tracker app I purchased. Thanks.



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SP_COACH_DENISE
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1/3/13 1:01 P

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CJURICK - I just sent you a SparkMail with a password reset link for your account.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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CJURICK
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1/3/13 11:03 A

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Denise,
I'm having the same issue of not being able to log into the Android app, I think b/c I set up my online acct to login through Facebook (Droid app is saying "Incorrect Username and/or Password"). I did what you said and logged out and went to "forgot my password" but I've done it twice and I'm not getting the eml to reset my password (waited 12 hours for one to come in and have also checked my junkmail folder and nothing). I turned my phone on and off and it doesn't make any difference. I've had similar issues when I've used FB to login. Is there a way to reset my online account to no longer use FB to log in or what would you suggest?

CJ

The most difficult thing for people to do is hear their own soul.


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SP_COACH_DENISE
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12/13/12 9:45 P

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KMGHEALTHY - I have responded to others in this thread and as far as I know, they are all taken care of. What problem are you having with the app?

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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KMGHEALTHY
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12/13/12 8:25 P

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All the posts regarding issues with Android log in but no actual response on how to fix the issue?!! I do not see any updates for the sparkpeople app I love sparkpeople and do not want to switch to another app....Help please.



TCMAKEUP
Posts: 462
11/12/12 3:29 P

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I am having trouble getting it to work on my android also. I just tried for the first time today. I will turn it off and check it again tomorrow.





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MIKEJGOODSON
Posts: 2
10/23/12 2:45 P

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My Android Application began working correctly the next day but for one full day, it wouldn't allow me to log in.



SP_COACH_DENISE
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10/23/12 12:18 P

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MIKEJGOODSON - Are you still having trouble with this? Have you tried turning off your phone completely to see if that helps?

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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TCANNO
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10/23/12 3:28 A

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No problem with my HTC, it has always worked


Made it, this time to my goal of 72K but reset it 70k to let me go up or down. I will be very happy to stay between the two.

See
http://trevcannon.blogspot.co.uk/


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MIKEJGOODSON
Posts: 2
10/22/12 2:22 P

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I can sign in to the web site but the andoird app has suddenly begun to reject my log in. I need access through my Android app



SP_COACH_DENISE
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8/8/12 5:14 P

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L1983M - I just sent you a SparkMail.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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L1983M
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8/8/12 12:53 A

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Hi I'm tryings to log in as well. I put my user name and password but it is still not working. Thanks.

Get off your A$$ and do something!!!


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SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 27,017
8/4/12 2:23 P

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SEVINNT - I just sent you a SparkMail.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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SEVINNT
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8/4/12 1:57 P

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I can't get on either. I reset my password and it still says incorrect username and password. Both on my computer and on my app. I only signed up for this program to use it on my phone and am bummed that I might have to quit since I can only access it online. If there is anyway to get this to work on my phone, please let me know...



SHOPWITHSYD
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7/19/12 12:51 A

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Never mind. Even though it doesn't work on the computer, it did work on my phone. So, it's all working great.

Sydney :)

Sydney in Shawnee, KS


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SHOPWITHSYD
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7/19/12 12:48 A

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I'm having the same problem. I think it may be because I set up my account by logging in through Facebook. When I log out and back in, ask to reset my password, it goes through without a problem. THEN, though, when I go to log in with the password I had just set, it says it's wrong. It will still let me log back in with facebook though.

Any suggestions? I'm trying to use the android apps as well.

Thanks in advance,

Sydney

Sydney in Shawnee, KS


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SP_COACH_DENISE
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5/29/12 8:08 A

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You can go to the "forgot my password" option on the computer (logout, go to login, put in the user-name and captcha), then it will e-mail you a link to "reset" your password and you can enter a password that you can use to log in for the app, but you will still be able to login through facebook when you are on the computer.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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JBROWN140
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5/28/12 9:32 P

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I signed up through fb and download the sparkpeople app on my phone, and I need to know how to login into, if any one could help, I'd deeply appreciate it. Thanks! emoticon

Philippians 4:8
Finally, brethren: whatsoever things are true, whatsoever things are honest, whatsoever things are just, whatsoever things are pure, whatsoever things are lovely, whatsoever things are of good report if there be any virtue, and if there be any praise, thing on these things.



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KBULLKAR
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1/10/12 8:02 A

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I just ran into this same problem, and here is how I "solved" it... I went to the "forgot my password" option (logout, go to login, put in the user-name and captcha), then it e-mailed me a linke to "reset" my password, so I set a password, and that worked. Hope this helps others!



SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 27,017
1/1/12 7:22 P

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I just sent you the log-in info to your SparkMail.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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PUNKNOMAD
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1/1/12 6:33 P

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im having the same problem logging into the android app after using facebook to register online. can you send me the steps i need to login via the android app? thanks!



SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 27,017
12/6/11 9:32 A

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I just sent you the log-in info to your SparkMail.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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DIELIKEDISCO
DIELIKEDISCO's Photo Posts: 13
12/5/11 10:37 P

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I'm having the same issue. Can I get the instructions as well? Thanks!

Cats are not water resistant.
My regular blog of assorted curiosities is at www.epicallypretty.com


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SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 27,017
10/14/11 10:05 P

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SCHMIDTS702 - Just sent that to you.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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SCHMIDTS702
Posts: 1
10/14/11 9:16 P

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I'm having the same issue as I use FB to login on line. Can you send me instructions? Thanks in advance!



SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 27,017
10/3/11 8:23 P

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I just sent you a SparkMail with that info.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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KPURCELL8
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10/3/11 8:23 A

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I would greatly appreciate it if you could send me the instructions for logging onto my Android phone, also. I signed up using my Facebook login and do not have that option on the app, either. Thanks, in advance. Have a great day!!!!



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SP_COACH_DENISE
SP_COACH_DENISE's Photo Posts: 27,017
7/25/11 9:33 P

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I sent you a SparkMail with info on how to log into your account with your app.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.


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RHUTTO3
RHUTTO3's Photo SparkPoints: (2,932)
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7/23/11 11:34 P

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I downloaded the app to my htc. I sign in to the website using facebook. I don't have that choice on my phone. How do I sign in?










 
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