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I NOT get the 500 pts when I ordered the cookbook



 
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KELLY_SP
KELLY_SP's Photo SparkPoints: (92,703)
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10/30/13 10:59 A

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Hello Cheryl,

I logged into your account and pulled up your sparkpoints page. I show that your points were awarded to you.

Be well,
Kelly

"We either make ourselves happy or miserable. The amount of work is the same." Carlos Castaneda

Live Kind. Laugh Often. Love Always.




CHERYLHURT
SparkPoints: (111,790)
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Posts: 20,521
10/29/13 5:40 P

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My book came today. I went to page 467. there is no place to use special code SparkBook2 to get my SparkPoints!!! It just keeps giving me the message Congratulations! You've received your 500 bonus SparkPoints! Now download your free gifts! But the points NEVER SHOW UP!!!
HELP!





KELLY_SP
KELLY_SP's Photo SparkPoints: (92,703)
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Posts: 9,415
10/28/13 9:57 A

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Hello,

Here is some information that may help.

www.sparkpeople.com/community/help_answer.
asp?id=133


Be well,
Kelly

"We either make ourselves happy or miserable. The amount of work is the same." Carlos Castaneda

Live Kind. Laugh Often. Love Always.




SLIMMERKIWI
SLIMMERKIWI's Photo SparkPoints: (120,736)
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10/27/13 12:37 A



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You might like to post this on the "Site/Technical Help " boards.

Good luck,
Kris

Co-Moderator Dealing with Depression
www.sparkpeople.com/myspark/groups_i
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Team Leader Essential Tremors :-) (Benign and Familial) www.sparkpeople.com/myspark/groups_i
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CHERYLHURT
SparkPoints: (111,790)
Fitness Minutes: (65,887)
Posts: 20,521
10/26/13 9:57 P

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10pm and I've been at this all day. No sparkpoints given for ordering the cookbook and NO HELP anywhere!



CHERYLHURT
SparkPoints: (111,790)
Fitness Minutes: (65,887)
Posts: 20,521
10/26/13 4:38 P

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I have sent messages everywhere but am not getting any help. I ordered the Spark cookbook from Amazon this morning. Then I was told to "click and get your 500 Sparkpoints" I clicked, it said I got them, but they are NOT there. My total for the day has not changed!! I was able to download the 4 free recipes.
Who do I have to talk to to get help?



 
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