In general I only apologize for things that are my fault and I usually keep that pretty brief.
If things are only half or one-quarter half my fault I might apologize once and if others who are also to blame do not add their apologies, I am done with that situation.
In business, however, it is sometimes prudent to take the blame for something that goes amiss as, well, pretty much to me, the customer is always right, even when they aren't.
In all other instances than business I NEVER EVER take any blame for anything I am not to blame for.
The journey is just beginning.
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